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Remote Capcom Jobs in California (NOW HIRING)

Remote Capcom information

What are the main challenges of working as a remote Customer Support Representative at Capcom, and how can I prepare for them?

Working as a remote Customer Support Representative at Capcom often involves managing high volumes of player inquiries, troubleshooting technical issues, and maintaining clear communication across time zones. Being proactive about learning Capcom’s game portfolio and internal support tools is essential for success. You’ll need to stay organized, self-motivated, and comfortable navigating virtual collaboration platforms to effectively support both customers and your team. Regular training sessions and clear documentation help, but building strong time management and communication skills will set you apart.

What is the difference between Remote Capcom vs Remote Capcom Tester?

AspectRemote CapcomRemote Capcom Tester
Required CredentialsGame development experience, industry knowledgeQuality assurance, testing certifications
Work EnvironmentGame studios, remote development teamsTesting labs, remote testing environments
Employer & Industry UsageVideo game companies, Capcom projectsGame publishers, QA departments
Common Search & Comparison IntentDevelopment roles, project involvementTesting processes, quality assurance

Remote Capcom involves game development and project management roles within Capcom, requiring industry experience. Remote Capcom Tester focuses on quality assurance, testing, and bug identification, often requiring testing certifications. Both roles are integral to game production but differ in responsibilities and skill sets, with the former centered on development and the latter on testing and quality control.

What is a Remote Capcom?

A Remote Capcom (short for Capsule Communicator) is a role typically found in mission control centers, such as those used by space agencies or simulation organizations. The Remote Capcom acts as the primary point of communication between the mission control team and the crew, often working from a remote location rather than on-site. They relay important messages, instructions, and updates, ensuring clear and efficient communication during missions. This role requires excellent communication skills, attention to detail, and a good understanding of mission protocols. Remote Capcoms are crucial for the success and safety of space or simulation missions.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Representative at Capcom, and why are they important?

To thrive as a Remote Customer Support Representative at Capcom, you need strong customer service skills, familiarity with gaming industry trends, and typically at least a high school diploma. Experience with CRM platforms, ticketing systems, and knowledge of Capcom’s products are commonly required. Outstanding communication, problem-solving abilities, and patience help individuals excel in assisting a diverse customer base remotely. These skills ensure efficient resolution of customer issues, maintain Capcom’s reputation, and foster positive player experiences.
What are the most commonly searched types of Capcom jobs in California? The most popular types of Capcom jobs in California are:
What are popular job titles related to Remote Capcom jobs in California? For Remote Capcom jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Capcom jobs in California look for? The top searched job categories for Remote Capcom jobs in California are:
Infographic showing various Remote Capcom job openings in California as of July 2026, with employment types broken down into 2% Internship, 2% As Needed, 16% Full Time, 55% Part Time, 3% Temporary, and 22% Contract. Highlights an 100% Hybrid job distribution.
Senior Producer (Game Development)

Senior Producer (Game Development)

Digital Eclipse Entertainment Partners

Emeryville, CA • On-site, Remote

$115K - $140K/yr

Other

Medical, Dental, PTO

Posted yesterday


Job description

Senior Producer (Game Development)Emeryville, California

Salary + benefit package | On-Site 

($115,000 - $140,000)

The Company

Classic video games deserve better. At Digital Eclipse, we treat them with the same care and respect given to other artistic mediums. In its original incarnation in 1994, Digital Eclipse pioneered accurate video game re-releases, emulating vintage arcade games well before "emulation" was a household word. 30 years later, we've been reborn as a new kind of studio - one dedicated to not only restoring gaming's heritage, but to preserving it and keeping it alive and available for future generations.  

We've launched critically acclaimed titles like Mortal Kombat: Legacy Kollection, Mighty Morphin Power Rangers: Rita's Rewind, Teenage Mutant Ninja Turtles: The Cowabunga Collection, and Atari 50: The Anniversary Celebration, while also developing successful original IPs like #IDARB and collaborating with industry leaders such as Capcom and Disney. And we're just getting started.

The Role

As a Senior Producer at Digital Eclipse, you'll play a key leadership role in shaping and shipping some of the studio's most exciting projects. In this role, you'll lead multiple game projects across internal and external teams, balancing priorities while driving schedules, quality, and delivery. You'll partner closely with cross-disciplinary leads and external development teams, provide guidance, and mentorship to producers, and help establish scalable best practices for remote production and co-development workflows.

Reporting to the Head of Production, this role offers an opportunity to make a meaningful impact on how projects run at Digital Eclipse, contributing both hands-on production leadership and thoughtful process improvements that support the studio's creative goals and long-term growth.

What You'll Do

  • Lead multiple game projects concurrently, balancing priorities and guiding them toward successful, high-quality releases.
  • Manage internal teams and collaborate with key external development partners, ensuring alignment with schedules, budgets, and quality standards.
  • Manage producers and cross-functional collaborators, providing guidance on best practices, production workflows, and remote collaboration strategies.
  • Help define and improve scalable production practices for working with external development teams as DE expands its publishing and co-development capabilities.
  • Act as a key production point of contact on high-profile partnerships, contributing to relationships that support the studio's continued growth.
  • Share learnings and production strategies with the broader team, fostering cross-discipline understanding and professional development studio-wide.
  • Collaborate with the Head of Production to contribute to early project planning-including scoping, resource planning, budgeting, and forecasting.
  • Drive the success of projects from pre-production to launch, ensuring strong communication, milestone tracking, and accountability at every phase.
  • Continue developing project management expertise while working with studio management to explore potential opportunities and training programs for SCRUM/Agile certification.

Must Haves

  • 8+ years' experience in a production role in the videogame industry
  • Demonstrated ability to produce project results across multiple departments
  • Excellent communication skills
  • Strong critical thinking  and problem solving skills
  • Strong project management skills
  • Great relationship-building skills
  • Solid knowledge of Jira, Google Docs, and MS Office
  • Ability to commute or relocate to the Emeryville, California area

Bonus Points

  • Passion for video games, especially retro games
  • Contributed extensively to the development for at least two shipped console games
  • Experience with 1st party portals and submission process
  • Detail orientation without forgetting the bigger picture
  • Additional skills outside of production, including art, writing, coding, scripting, etc., that could assist in a game development environment
  • University-level degree

Compensation, Benefits + Perks:

  • Salary range: $115,000 - $140,000.  Salary commensurate with skills, qualifications and experience.
  • Medical and dental benefits
  • 15+ paid holidays + PTO
  • Opportunity to work with a passionate and dedicated team.
  • A friendly office with collaborative and talented colleagues, an arcade, and rooftop deck to enjoy office lunches and BBQs

To Apply

Please submit a resume and cover letter.

EEO Statement

Digital Eclipse is an equal opportunity employer and we are committed to providing a workplace free from harassment and discrimination.  We are committed to equal employment regardless of race, religion or lack thereof, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, medical condition, veteran status, ancestry, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.