$170K - $185K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Location & Flexibility This role will be in a Work From Anywhere (Remote) capacity or in a Work ...
$170K - $185K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Location & Flexibility This role will be in a Work From Anywhere (Remote) capacity or in a Work ...
$120K - $145K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity from within the U.S. The Opportunity As a Manager, Product - CCaaS , you'll form ...
New
$120K - $145K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity from within the U.S. The Opportunity As a Manager, Product - CCaaS , you'll form ...
New
$180K - $224K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
$180K - $224K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
Principal, Business Development - Healthcare
Charlottesville, VA · On-site +1
$230K - $275K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
Principal, Business Development - Healthcare
Charlottesville, VA · On-site +1
$230K - $275K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
$185K - $224K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
$185K - $224K/yr
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
PROCESS ENGINEER - Remote Eligible Dollar Tree is seeking a Process Engineer to support the ... capacity Determine root causes of "defects" in performance through deep dive data analysis and ...
PROCESS ENGINEER - Remote Eligible Dollar Tree is seeking a Process Engineer to support the ... capacity Determine root causes of "defects" in performance through deep dive data analysis and ...
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The ...
... Remote capacity. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to ...
... Remote capacity. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Senior Electrical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$123K - $161K/yr
... remote opportunity and can be based out of any of AECOM's U.S. offices. The Electrical Engineer ... Analyze electrical systems to identify and resolve issues, including load balancing, capacity ...
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
VP, Business Development
Charlottesville, VA · On-site +1
$310K - $340K/yr
... Engineering, and Enterprise Technology Modernization. From mobile apps and websites to voice UI, ... Anywhere (Remote) capacity with travel to clients and TELUS Digital offices expected. The ...
VP, Business Development
Charlottesville, VA · On-site +1
$310K - $340K/yr
... Engineering, and Enterprise Technology Modernization. From mobile apps and websites to voice UI, ... Anywhere (Remote) capacity with travel to clients and TELUS Digital offices expected. The ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
Arlington, VA · On-site +1
$120K - $158K/yr
Conducting capacity planning to ensure the HVAC system can accommodate future expansions and ... Collaborating with electrical engineers and mechanical engineers to integrate the heat rejection ...
Remote Capacity Engineer information
What are the key skills and qualifications needed to thrive as a Remote Capacity Engineer, and why are they important?
To thrive as a Remote Capacity Engineer, you need a solid background in systems engineering, performance analysis, and capacity planning, usually supported by a degree in computer science or a related field. Familiarity with monitoring tools like Nagios, Prometheus, or Grafana, and experience with cloud platforms such as AWS or Azure are typically required. Strong analytical thinking, effective communication, and self-motivation are crucial soft skills for collaborating remotely and addressing capacity challenges proactively. These skills ensure optimal system performance, cost efficiency, and reliable scalability for distributed environments.
What is the difference between Remote Capacity Engineer vs Network Engineer?
| Aspect | Remote Capacity Engineer | Network Engineer |
|---|---|---|
| Required Credentials | Bachelor's in IT, Computer Science, or related; certifications like CCNA or Cisco certifications | Bachelor's in Computer Science, Networking, or related; certifications like CCNA, CompTIA Network+ |
| Work Environment | Remote, often in IT or cloud service companies | Primarily on-site or hybrid, in networking or telecom firms |
| Industry Usage | Tech, cloud providers, data centers | Telecommunications, IT infrastructure, enterprise networks |
| Common Search/Comparison | Yes | Yes |
The Remote Capacity Engineer focuses on analyzing and planning the capacity of cloud and IT resources remotely, ensuring optimal performance. Network Engineers design, implement, and maintain network infrastructure, often on-site. While both roles require networking certifications and involve IT infrastructure, the Capacity Engineer emphasizes capacity planning in cloud environments, whereas the Network Engineer concentrates on network setup and maintenance.
How does a Remote Capacity Engineer typically collaborate with distributed teams to manage and optimize system performance?
As a Remote Capacity Engineer, you'll work closely with cross-functional teams—including DevOps, product managers, and infrastructure engineers—using collaboration tools like Slack, Jira, and video conferencing to monitor, analyze, and forecast system resource needs. Regular communication is essential to ensure all stakeholders are aware of current capacities, upcoming demands, and recommendations for scaling. You'll often participate in virtual stand-ups, review system metrics with team members, and coordinate capacity planning efforts across different time zones. This collaborative, remote environment encourages proactive problem-solving and continuous learning.
What is a Remote Capacity Engineer?
A Remote Capacity Engineer is an IT professional responsible for monitoring, analyzing, and optimizing the capacity and performance of computer systems and networks from a remote location. Their primary role is to ensure that infrastructure resources—such as servers, storage, and network bandwidth—are sufficient to meet current and future business demands. They use specialized tools to forecast usage trends, plan for scalability, and prevent system bottlenecks. By working remotely, they can support organizations with distributed systems and cloud-based environments without being physically present onsite.
What are popular job titles related to Remote Capacity Engineer jobs in Virginia? For Remote Capacity Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Capacity Engineer jobs in Virginia look for? The top searched job categories for Remote Capacity Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Capacity Engineer jobs? Cities in Virginia with the most Remote Capacity Engineer job openings:
$170K - $185K/yr
Full-time
Posted 6 days ago
TELUS Digital rating
7.6
Based on 20 frontline employees who took The Breakroom Quiz
91st of 204 rated it services
Job description
Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role will be in a Work From Anywhere (Remote) capacity or in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.
The Opportunity
The Manager, Solutions Architecture for Five9 is a technical pre-sales role responsible for designing and architecting cloud contact center solutions with Five9 solutions. This position combines deep technical expertise with customer engagement skills to develop innovative solutions that meet complex customer requirements while supporting the sales team throughout the customer journey.
Responsibilities
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see ourPrivacy Policy.
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role will be in a Work From Anywhere (Remote) capacity or in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.
The Opportunity
The Manager, Solutions Architecture for Five9 is a technical pre-sales role responsible for designing and architecting cloud contact center solutions with Five9 solutions. This position combines deep technical expertise with customer engagement skills to develop innovative solutions that meet complex customer requirements while supporting the sales team throughout the customer journey.
Responsibilities
- Lead technical pre-sales engagements from discovery through solution design, including demonstrations, proofs of concept, and technical workshops
- Design comprehensive contact center architectures leveraging the Five9 platform capabilities to meet customer requirements
- Collaborate with sales teams and delivery teams to scope, estimate, and propose solutions during the sales cycle while providing technical leadership in customer engagements
- Create detailed solution architectures and technical documentation for complex customer environments
- Stay current with Five9 features, product updates, and broader cloud contact center trends while providing technical guidance to both internal teams and customers
- Work with teams across TELUS Digital to include leading technologies and approaches in client solutions, including Data & AI and digital product development.
- 4+ years of experience in solution architecture, pre-sales engineering, or technical consulting in cloud technologies
- Strong understanding of Five9, and cloud contact center technologies
- Experience with CRM systems, omni-channel customer engagement platforms, and contact center operations
- Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
- Proven track record of designing and implementing large-scale cloud solutions
- Strong analytical and problem-solving skills with attention to detail
- Bachelor's degree in Computer Science, Information Technology, or related field
- Five9 certifications
- Experience migrating legacy contact centers to Five9 Intelligent CX Platform
- Knowledge of AI and machine learning applications in customer experience
- Experience with API integrations and data migration processes
- Understanding of telecommunications protocols and voice technologies
- Familiarity with agile methodologies and project management practices
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see ourPrivacy Policy.
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