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Remote Call Transfer Agent Jobs in Houston, TX (NOW HIRING)

RemX

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Remote Call Center Rep | Collections, Scheduling, Sales Exp Welcome

Houston, TX · Remote

$16/hr

REMOTE Outreach Agent (Must Live in Houston, TX) $16/HR | Equipment Provided | Temp-to-Hire Are you ... Document all call activity accurately in company systems * Meet daily productivity and quality ...

New

Liveops

Remote Customer Service Agent

Conroe, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Sugar Land, TX · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Pasadena, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Houston, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Katy, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Richmond, TX · Remote

$12.50 - $17/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Tomball, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Pearland, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Magnolia, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Spring, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Missouri City, TX · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

League City, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Cypress, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Humble, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Baytown, TX · Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Houston, TX

Remote Call Transfer Agent information

See Houston, TX salary details

$10

$16

$23

How much do remote call transfer agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote call transfer agent in Houston, TX is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are popular job titles related to Remote Call Transfer Agent jobs in Houston, TX?

For Remote Call Transfer Agent jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Houston, TX look for?

The top searched job categories for Remote Call Transfer Agent jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Call Transfer Agent jobs?

Cities near Houston, TX with the most Remote Call Transfer Agent job openings:

Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Houston, TX as of September 2026, with employment types broken down into 76% Full Time, 14% Part Time, 2% Temporary, and 8% Contract. Highlights an 22% In-person, and 78% Remote job distribution, with an average salary of $34,197 per year, or $16.4 per hour.

Remote Call Center Rep | Collections, Scheduling, Sales Exp Welcome

RemX

Houston, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

New

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Job description

REMOTE Outreach Agent (Must Live in Houston, TX)

$16/HR | Equipment Provided | Temp-to-Hire

Are you an experienced professional with a background in collections, outbound sales, scheduling, customer service, or high-volume call center environments? We are seeking motivated Outreach Agents to join a growing team supporting healthcare and insurance initiatives.

This is a remote opportunity for candidates living in the Houston area who thrive in fast-paced environments, enjoy speaking with people on the phone, and are driven by achieving daily goals.


What You'll Do

  • Make outbound calls to healthcare provider offices to request and obtain patient medical charts for insurance companies
  • Handle a high-volume workload of 100+ outbound calls daily
  • Build rapport and maintain professional relationships with provider offices
  • Follow up on outstanding requests and documentation
  • Document all call activity accurately in company systems
  • Meet daily productivity and quality goals
  • Utilize dialer technology and multiple computer systems throughout the day

Schedule

  • Training: Monday-Friday, 8:00 AM-4:30 PM (2 weeks)
  • Post-training: 8:00 AM-4:30 PM
  • Schedule may change after the first 90 days based on business needs

Pay & Benefits

  • $16.00 per hour
  • Temp-to-Hire opportunity
  • Fully remote position
  • All equipment provided

What We're Looking For

  • Minimum 1 year of experience in one or more of the following:
    • Call Center Customer Service
    • Collections
    • Outbound Sales
    • Appointment Scheduling
    • Healthcare Customer Service
    • Patient Outreach
    • Retention or Account Management
    • Hospitality or Travel Customer Service
  • High School Diploma or GED required
  • Hard-wired, high-speed internet connection required
  • Strong computer skills and ability to navigate multiple systems
  • Excellent communication and active listening skills

Preferred Experience

  • High-volume outbound calling
  • Collections or phone-based sales
  • Medical office, healthcare, or insurance experience
  • Auto-dialer or predictive dialer experience
  • Meeting daily call and productivity metrics

Successful Candidates Are:

  • Goal-oriented and results-driven
  • Comfortable making 100+ outbound calls per day
  • Persistent and confident on the phone
  • Organized and detail-oriented
  • Professional and dependable
  • Able to work independently in a remote environment
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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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