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Remote Call Transfer Agent Jobs in Houston, TX (NOW HIRING)

Liveops

Remote Customer Service Agent

Conroe, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Sugar Land, TX · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Spring, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Missouri City, TX · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Cypress, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Baytown, TX · Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Humble, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Tomball, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Richmond, TX · Remote

$12.50 - $17/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Pasadena, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Houston, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Katy, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Magnolia, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Pearland, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

League City, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

SlingShot Connections

Be Seen First

Call Center Collection Agent | Remote - Texas Only

Houston, TX · Remote

$14/hr

Collections Agent Location: Remote + About the job: This position focuses on telephone-based collections for auto insurance claims. Candidates must have direct, full-cycle collections experience and ...

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Showing results 1-20

All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Houston, TX

Remote Call Transfer Agent information

See Houston, TX salary details

$10

$16

$23

How much do remote call transfer agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote call transfer agent in Houston, TX is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What are the most commonly searched types of Call Transfer Agent jobs in Houston, TX?

The most popular types of Call Transfer Agent jobs in Houston, TX are:

What are popular job titles related to Remote Call Transfer Agent jobs in Houston, TX?

For Remote Call Transfer Agent jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Houston, TX look for?

The top searched job categories for Remote Call Transfer Agent jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Call Transfer Agent jobs?

Cities near Houston, TX with the most Remote Call Transfer Agent job openings:

Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,197 per year, or $16.4 per hour.

Hiring for 100% Remote Licensed Health Insurance sales representative

Balance Staffing- Call Center

Houston, TX • Remote

$21.50/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

New

Job description

I’m a Recruiter with Balance Staffing. We’re currently hiring for a Remote Licensed Insurance Sales Agent Role, and this could be a great opportunity for you!

Position:  Licensed Insurance Sales Agent 

Location: Remote (U.S.)

Pay: $21.50/hr 

Training: Paid

What you'll do:

This role is a fast-paced and rewarding job assisting with inbound customers seeking to sign up for new life and/or health insurance policies, or upgrade current policies. Active listening, empathy, and upselling are all effective skillsets for a successful season.

Role and Responsibilities:

  • Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier during the Annual Enrollment Period (AEP)
  • Assisting customers with selecting a plan
  • Answering customer questions
  • Building and maintaining customer relationships
  • Respond to requests for assistance and/or possible processing of payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
  • Keeping records confidential

Skills and Experience:

  • Active “Health Insurance License” 
    • Must have resident license in the state you are currently living in
    • Must be valid / can not expire or be up for renewal before 12/8/26
  • AEP Experience and Sales Experience preferred
  • Ability to work full time. (48 hours a week, 5~6 days a week)
  • Open availability between hours of operation is required
  • At least 1 year’s Customer Service experience minimum
  • Logical problem-solving skills
  • Ability to type 25 wpm
  • 18 years of age or older
  • High School Diploma or equivalent
  • Ability to use Windows operating systems
  • Basic Computer Knowledge/Skills

If you're interested, I'd love to connect! Please reply with your resume, and I'll be happy to share more details and next steps.

Looking forward to hearing from you!

Company Description

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.