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Remote Call Transfer Agent Jobs in Oregon (NOW HIRING)

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

A Call Center Support Agent serves as the frontline representative of a company, managing a variety ... Remote from home work; consistent internet connection required; professional home office with ...

Upstart

Senior Collections Specialist

OR · Remote

$18.50 - $25/hr

As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial ... Effective time management to balance high call volumes with personalized and strategic borrower ...

ERM

Right of Way (ROW) Agent (Field Based)

Hillsboro, OR · On-site +1

$34.19 - $40.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Erm

Right of Way (ROW) Agent (Field Based)

Portland, OR · On-site +1

$34.19 - $40.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

ERM

Right of Way (ROW) Agent (Field Based)

Portland, OR · On-site +1

$34.19 - $40.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

(ISC)2

Customer Experience Associate - Remote

$14.75 - $20.50/hr

This is not a conventional call center role with the focus on customer experience as opposed to ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...

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Remote Call Transfer Agent information

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What are popular job titles related to Remote Call Transfer Agent jobs in Oregon?

For Remote Call Transfer Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Oregon look for?

The top searched job categories for Remote Call Transfer Agent jobs in Oregon are:

What cities in Oregon are hiring for Remote Call Transfer Agent jobs?

Cities in Oregon with the most Remote Call Transfer Agent job openings:

Remote Call Transfer Agent jobs near you

Producing Real Estate Agent | Zillow Live Transfers, No Upfront Lead Cost

The Operative Group

Salem, OR • Remote

$121K - $196K/yr

Full-time

Re-posted 27 days ago

Job description

Producing Oregon agents wanted for Zillow Flex live transfers, no upfront lead cost, full support, and a cleaner system to convert more business


The Operative Group | Real Broker LLC


Job Type: Full-Time, Commission-Based Location: Albany/Corvallis/Salem/Roseburg/Eugene, OR (Field-Based with Remote Flexibility) Pay: $121,750 - $196,492.21 per year (plus commission and performance bonuses)


ABOUT THIS OPPORTUNITY

This is not a career rebuild position. We're looking for producing agents who are already closing 6+ transactions annually and want to increase volume without increasing chaos.

The Operative Group participated in Zillow Flex live transfer opportunities in Albany/Corvallis/Salem/Roseburg/Eugene—connected buyers actively requesting tours with no upfront lead cost. We win when you convert.


INCOME POTENTIAL

If you're closing 6-12 transactions per year and add 2-4 closings monthly through Zillow Flex, your production trajectory changes significantly. At typical commission levels, this can represent $121,750 - $196,492.21+ annually depending on execution and average price point.

Income is performance-driven. Opportunity increases with conversion consistency.


WHAT YOU'LL GET

We provide infrastructure designed for producers:

Zillow Flex live transfer opportunities 37,000+ lead CRM managed by full-time Inside Sales Associate Appointment setting support, Full-time Transaction Coordinator, Full-time Listing Manager, In-house marketing generating buyer and seller opportunities, Investor-driven deal flow, Weekly sales training and skills development, Ongoing contract, negotiation, and conversion coaching

Training is tactical and performance-focused—not motivational.


WHO THIS IS FOR

You are already producing. You understand contracts, manage your pipeline, and respond quickly to inbound opportunities. You want more opportunities without sacrificing quality of life. You're open to accountability and system refinement.


KEY REQUIREMENTS

Active Oregon Real Estate License Minimum 6 closed transactions in the past 12 months Strong communication and negotiation skills Tech competent and CRM capable High responsiveness Available for live internet leads (including evenings and weekends)


PRIMARY RESPONSIBILITIES

Convert Zillow Flex live transfers into signed clients Conduct efficient buyer consultations and secure agreements Manage transactions from accepted offer to closing with TC support Execute disciplined follow-up in CRM Participate in standard training and accountability sessions Expand production beyond company-provided opportunities


SCHEDULE

Monday to Friday (self-determined schedule) Weekend availability required Flexible schedule


WHY AGENTS MOVE HERE

Tired of paying for underperforming leads? Carrying administrative burden alone? Working in a brokerage with no real pipeline? We provide leverage so you can focus on conversion and client experience while the system handles support and structure.


IMPORTANT NOTE

Zillow Flex allocation is limited and performance-based. We're onboarding a small number of producing agents in Florence, Central Oregon Coast, Albany, Corvallis, Salem, Eugene and Roseburg to protect lead volume and maintain standards.


If you want more opportunity and have the skill to convert it, apply now.