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Remote Call Reviewer Jobs in Pendleton, IN (NOW HIRING)

Kobert & Co Inc

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Regional Sales Manager

Indianapolis, IN · Remote

$100K - $110K/yr (+ commission)

Remote Must reside within the territory. Preferred metros: Chicago, Minneapolis, Kansas City, St ... Call directly on wholesale distributors and key contractor accounts, both independently and on ...

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All JobsCall Reviewer JobsRemote Call Reviewer JobsRemote Call Reviewer Jobs in Pendleton, IN

Remote Call Reviewer information

See Pendleton, IN salary details

$10

$28

$47

How much do remote call reviewer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote call reviewer in Pendleton, IN is $28.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $35.38 per hour, depending on experience, location, and employer.

What is a remote call reviewer?

A Remote Call Reviewer is a professional who listens to and evaluates recorded phone calls, typically for quality assurance, compliance, or training purposes. They work remotely, analyzing calls to ensure customer service standards are met, identifying areas for improvement, and providing feedback to call center agents or companies. Their role helps organizations maintain high-quality customer interactions and ensures adherence to company policies and procedures.

What are the key skills and qualifications needed to thrive as a remote call reviewer?

To excel as a Remote Call Reviewer, you generally need experience in call monitoring, quality assurance, and a keen understanding of customer service standards, often supported by a background in customer support or related fields. Familiarity with call recording systems, CRM platforms, and quality assessment tools is typically required. Strong attention to detail, analytical thinking, and effective written communication are vital soft skills for providing accurate feedback and reports. These abilities ensure consistent service quality, regulatory compliance, and ongoing improvement in customer interactions.

What are some common challenges faced by remote call reviewers, and how can they be addressed?

Remote Call Reviewers often encounter challenges such as maintaining focus during long periods of audio review, interpreting context without visual cues, and handling a high volume of calls. To address these, it's helpful to take regular breaks, use quality headphones, and stay organized with effective note-taking strategies. Additionally, establishing a distraction-free workspace and seeking clarification from team leads when ambiguous situations arise can greatly improve accuracy and job satisfaction.

What is the difference between Remote Call Reviewer vs Remote Customer Service Representative?

AspectRemote Call ReviewerRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or quality assuranceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHome-based, primarily reviewing recorded calls or live interactionsHome-based, handling live customer inquiries via phone or chat
Employer & Industry UsageInsurance, healthcare, finance, and quality assurance firmsRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding roles involving call review and quality assuranceCustomer support and communication roles

Remote Call Reviewers focus on evaluating recorded or live calls to ensure quality and compliance, often working in industries like insurance or healthcare. Remote Customer Service Representatives handle direct customer interactions, providing support and information. While both roles are remote and require similar credentials, their primary functions differ—review vs. direct customer engagement.

What cities near Pendleton, IN are hiring for Remote Call Reviewer jobs?

Cities near Pendleton, IN with the most Remote Call Reviewer job openings:

Infographic showing various Remote Call Reviewer job openings in Pendleton, IN as of September 2026, with employment types broken down into 70% Full Time, 17% Part Time, 6% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,237 per year, or $29 per hour.

Territory Manager, Sales

Indianapolis, IN • Remote

ESPERION THERAPEUTICS INC
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about ESPERION THERAPEUTICS INCexternal

$85K - $145K/yr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Company Overview


Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future. 


Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays.


Position Title: Territory Manager, Sales

 

The Territory Manager, Sales is responsible for the on-label promotion and execution of sales strategies for approved Esperion products to targeted customers within the posted geographic area. As a member of the Company’s field sales force, the Territory Manager, Sales is responsible for all aspects of personal promotion within their assigned geography. They will be expected to execute the implementation of Esperion sales processes within the local geography in accordance with approved sales and marketing resources and while ensuring they operate in an effective, efficient, and compliant manner at all times. This role reports into the Regional Sales Manager.


Territory: Indianapolis S, IN


Essential Duties and Responsibilities*

  • Achieve individual territory sales goals as approved by Esperion Commercial Leadership 
  • Review performance metrics with RSM to ensure territory is achieving maximum sales results.
  • Develop and maintain strong business relationships with key customers in the assigned geography 
  • Effectively promote and educate Health Care Providers (HCPs) on the use of Esperion products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
  • Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Esperion products 
  • Demonstrate successful use of sales and marketing tools and resources such as to achieve business objectives. 
  • Demonstrate and maintain appropriate knowledge of Esperion product payor coverage to deliver against market access objectives for the assigned territory 
  • Periodically attend local, regional and national congresses to promote Esperion brands to HCP attendees 
  • Demonstrate accurate and timely completion of all administrative tasks such as sample inventory, call submission & reporting, expense management, vehicle mileage reporting, and related duties as required by Esperion 
  • Ensure compliance with all corporate policies and procedures, completing all required compliance training, and consistently demonstrating behaviors aligned with company values
  • Follow all Esperion Expense Report guidelines and adhere to allocated territory budget
  • Establish and maintain effective communications among Regional Sales Managers (RSMs) and Territory Managers (TMs); organize and monitor performance to achieve the business potential of the Territory
  • Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives
  • Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers
  • Ability to maintain vendor credentialing requirements for entities such as VendorMate and RepTrax in order to maintain access to customer locations.

*additional duties and responsibilities as assigned


Qualifications (Education & Experience)

  • Bachelor’s degree required. Preferred degree in sciences (eg. Biology, Chemistry, Physics, Kinesiology, Pre-med, other STEM background) and 1 - 3 years of pharmaceutical or relevant sales experience; or equivalent education and experience.
  • Will also consider candidates with military background or similar experience demonstrating drive and discipline.
  • Experience calling on or working with Healthcare Professionals preferred but not required.
  • Must be willing and able to travel up to 30% including overnight stays for territory business and occasional Regional and National Sales Meetings
  • Valid driver’s license and clean driving record that meets Esperion employment standards
  • Documented track record of consistent high performance in sales, academics, athletics, or other similar endeavours.
  • Desire to work in a start-up environment or successful experience operating in an entrepreneurial sales model with sole responsibility of product promotion within a large geographic territory
  • Ability to embrace a performance driven and growth culture. 
  • Passionate about the mission and reputation of the Company
  • Demonstrated excellent presentation and communication skills.
  • Ability to influence and work successfully with varied audiences, including customers, colleagues, scientific and technical leaders
  • Strong interpersonal and selling skills