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Remote Call Reviewer Jobs in Pendleton, IN (NOW HIRING)

Liveops

Remote Customer Service Agent

Noblesville, IN · Remote

$14.50 - $19.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Liveops

Remote Customer Service Agent

Anderson, IN · Remote

$13.50 - $18/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Liveops

Remote Customer Service Agent

Fishers, IN · Remote

$14.50 - $19.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Liveops

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Liveops

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Urrly

Recruiter (Remote)

Indianapolis, IN · Remote

$70K - $110K/yr

Review inbound applicants and identify which candidates are worth advancing. * Conduct engaging ... Use available recruiting tools, call recording/summary tools, and AI-assisted workflows ...

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All JobsCall Reviewer JobsRemote Call Reviewer JobsRemote Call Reviewer Jobs in Pendleton, IN

Remote Call Reviewer information

See Pendleton, IN salary details

$10

$28

$47

How much do remote call reviewer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call reviewer in Pendleton, IN is $28.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $35.38 per hour, depending on experience, location, and employer.

What is a remote call reviewer?

A Remote Call Reviewer is a professional who listens to and evaluates recorded phone calls, typically for quality assurance, compliance, or training purposes. They work remotely, analyzing calls to ensure customer service standards are met, identifying areas for improvement, and providing feedback to call center agents or companies. Their role helps organizations maintain high-quality customer interactions and ensures adherence to company policies and procedures.

What are the key skills and qualifications needed to thrive as a remote call reviewer?

To excel as a Remote Call Reviewer, you generally need experience in call monitoring, quality assurance, and a keen understanding of customer service standards, often supported by a background in customer support or related fields. Familiarity with call recording systems, CRM platforms, and quality assessment tools is typically required. Strong attention to detail, analytical thinking, and effective written communication are vital soft skills for providing accurate feedback and reports. These abilities ensure consistent service quality, regulatory compliance, and ongoing improvement in customer interactions.

What are some common challenges faced by remote call reviewers, and how can they be addressed?

Remote Call Reviewers often encounter challenges such as maintaining focus during long periods of audio review, interpreting context without visual cues, and handling a high volume of calls. To address these, it's helpful to take regular breaks, use quality headphones, and stay organized with effective note-taking strategies. Additionally, establishing a distraction-free workspace and seeking clarification from team leads when ambiguous situations arise can greatly improve accuracy and job satisfaction.

What is the difference between Remote Call Reviewer vs Remote Customer Service Representative?

AspectRemote Call ReviewerRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or quality assuranceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHome-based, primarily reviewing recorded calls or live interactionsHome-based, handling live customer inquiries via phone or chat
Employer & Industry UsageInsurance, healthcare, finance, and quality assurance firmsRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding roles involving call review and quality assuranceCustomer support and communication roles

Remote Call Reviewers focus on evaluating recorded or live calls to ensure quality and compliance, often working in industries like insurance or healthcare. Remote Customer Service Representatives handle direct customer interactions, providing support and information. While both roles are remote and require similar credentials, their primary functions differ—review vs. direct customer engagement.

What job categories do people searching Remote Call Reviewer jobs in Pendleton, IN look for? The top searched job categories for Remote Call Reviewer jobs in Pendleton, IN are:
What cities near Pendleton, IN are hiring for Remote Call Reviewer jobs? Cities near Pendleton, IN with the most Remote Call Reviewer job openings:
Remote Call Reviewer jobs near you
Infographic showing various Remote Call Reviewer job openings in Pendleton, IN as of August 2026, with employment types broken down into 66% Full Time, 26% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,237 per year, or $29 per hour.

Customer Service Representative/Call Centre - 210378

GDKN

Indianapolis, IN • Remote

$14 - $15/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

*JOB DESCRIPTION*
*Important Note - *
_This is a fully remote position. We are open to review resumes from applicants located in these markets: __*AL, FL, GA, IN, KY, MS, OH*__, and __*TX*__. We are expanding it due to the fact that we will be offering mostly 3rd shifts ending as late as 2am, so PST/MST time zones are welcome to apply._
* Candidates can be selected to work any 8hr shifts that can start as early as 12:30pm EST or ending as late as 2:00am EST.
* Possible shifts: 12:30-9:00pm, 1:30pm-10:00pm, 3:30pm-12:00am and 5:30pm-2:00am.
* Candidates cannot choose their work schedule, but they will be able to provide a shift preference during their interview.
* They must be available to work on the 2nd and 3rd shift and at least one day of the weekend.
*Qualifications:*
*Physical Demands:*
* Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* Call center experience required.
* Excellent communication skills.
* Intermediate knowledge of computer applications.
* Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
*Responsibilities:*
* Candidates are required to provide their own equipment for this role.
* Training is conducted with cameras on, so a webcam is required during the first 2 weeks.
* Candidates must demonstrate they can maintain a productive, interruption-free remote work environment.
*All Candidates must have:*
* Internet Service (cannot connect via WIFI) - Must have modem connection - Must be hardwired to computer via ethernet cable.
* AGENTS CANNOT TAKE CALLS USING WI-FI CONNECTION.
* Core i3 with 8GB of RAM or higher
* Candidate must have a minimum of 30mbps upload and 40mbps download. Run internet speed test at />* Candidate must have a minimum of Windows 10 on computer.
* Must have modem connection - Must be hardwired to your computer via ethernet cable.
* Home computer, monitor and headset that will allow agent to answer calls.
* Must allow required software to be uploaded to their computer, and have USB headset that is CxOne/NICE compatible for incoming customer interactions
Pay: $14.00 - $15.00 per hour
Education:
* High school or equivalent (Preferred)
Experience:
* Call center: 1 year (Required)
Work Location: Remote

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