ZipRecruiter

Log In

2

Remote Call On Doc Jobs in Virginia (NOW HIRING)

MCI Careers

Remote Call Center Representative

Virginia Beach, VA · Remote

$13.75 - $17.75/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

next page

Showing results 1-20

All JobsCall On Doc JobsRemote Call On Doc JobsRemote Call On Doc Jobs in Virginia

Remote Call On Doc information

What is the difference between Remote Call On Doc vs Remote Medical Biller?

AspectRemote Call On DocRemote Medical Biller
CredentialsMedical assistant certification or related trainingMedical billing and coding certification (e.g., CPC)
Work EnvironmentHealthcare facilities, clinics, or remoteBilling companies, healthcare providers, or remote
Industry UsageUsed in healthcare for patient communication and documentationUsed for processing insurance claims and billing
Common Search IntentUnderstanding roles related to patient documentationComparing billing roles in healthcare

Remote Call On Doc involves assisting with patient documentation and communication, often requiring medical assistant credentials. Remote Medical Biller focuses on processing insurance claims and billing, requiring billing certifications. Both roles are remote and serve healthcare providers, but they differ in daily tasks and required qualifications.

What is a Remote Call On Doc?

A Remote Call On Doc is a healthcare professional, typically a physician, who provides medical consultations and support to patients or medical staff via telecommunication methods rather than being physically present on-site. These doctors are 'on-call' to address urgent medical needs, give advice, or make clinical decisions remotely. This role is especially common in telemedicine, rural healthcare support, and after-hours medical coverage. Remote Call On Docs help increase access to medical care, reduce response times, and offer expertise in situations where in-person doctors may not be immediately available.

What are the key skills and qualifications needed to thrive as a Remote Call On Doc, and why are they important?

To excel as a Remote Call On Doc (telemedicine physician), you need a valid medical degree, board certification, and strong clinical decision-making skills. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication systems is essential. Excellent communication, empathy, and adaptability are crucial for building trust and effectively assessing patients remotely. These competencies are vital for delivering high-quality care, ensuring patient safety, and maintaining compliance in a virtual healthcare environment.

What are some common challenges remote call-on doctors face, and how can they effectively manage them?

Remote call-on doctors often encounter challenges such as managing a high volume of patient inquiries, maintaining clear communication without face-to-face interaction, and balancing work-life boundaries due to the flexible nature of remote shifts. To manage these, it's important to establish a dedicated workspace, use secure and efficient telehealth platforms, and set clear expectations with both patients and care teams. Regular check-ins with colleagues and leveraging digital documentation tools can also help streamline workflows and ensure high-quality patient care.
What are popular job titles related to Remote Call On Doc jobs in Virginia? For Remote Call On Doc jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Call On Doc jobs in Virginia look for? The top searched job categories for Remote Call On Doc jobs in Virginia are:
What cities in Virginia are hiring for Remote Call On Doc jobs? Cities in Virginia with the most Remote Call On Doc job openings:
Remote Call On Doc jobs near you
Remote Call Center Representative

Remote Call Center Representative

MCI Careers

Virginia Beach, VA • Remote

$12.77 - $14/hr

Full-time

Re-posted 14 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive in a fast-paced environment. You’ll be the first point of contact for our customers, providing exceptional service and support.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries in a professional manner.
  • Resolve customer issues efficiently while maintaining a positive attitude.
  • Document all interactions accurately in the CRM system.
  • Follow communication scripts and standard operating procedures.
  • Escalate complex issues to the appropriate department when necessary.
  • Meet or exceed performance metrics including call quality, response time, and customer satisfaction.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma/GED
  • 1+ year of experience in a call center or customer service role.
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage time effectively in a remote setting.
  • Proficient with computers and customer service software.
  • Reliable internet connection and a quiet home workspace.
  • Fluent in English and Spanish
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

FacebookTwitter

View All MCI Careers Jobs