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Remote Call Monitoring Jobs in Ontario (NOW HIRING)

WSP

Senior Blasting and Vibration Consultant

Sudbury, ON · On-site +1

CA$122K - CA$162K/yr

Implement, interpret and report on vibration, air overpressure, and flyrock monitoring programs for ... The brightest engineers, advisors and scientists from across the globe call WSP home. * Proudly ...

WSP

Senior Blasting and Vibration Consultant

Sudbury, ON · On-site +1

CA$122K - CA$162K/yr

Implement, interpret and report on vibration, air overpressure, and flyrock monitoring programs for ... The brightest engineers, advisors and scientists from across the globe call WSP home. * Proudly ...

Momentum Financial Services Group

Collector

Toronto, ON · On-site +1

CA$23.50 - CA$25/hr

Hybrid Work Environment - Flexibility to balance remote and in-office collaboration; enjoy our ... Prior call center, collections or sales background strongly preferred. * Negotiate repayment ...

Resolver

Account Manager

Toronto, ON · On-site +1

... call to action. * Forecast and track customer account metrics. * Maintain records of customer ... Monitor and analyze customer's usage of our product. People who Excel: * 2-5 years related sales ...

Deloitte

Contact Centre Team Leader - Operate

Toronto, ON · On-site +1

CA$50K - CA$70K/yr

Remote Reference code: 133151 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... of call center associates at a supervision ratio of approximately 1:15. You will monitor work ...

LeverageTek

Project Manager

Ottawa, ON · Remote

CA$97K - CA$114K/yr

Remote candidates will also be considered. Clearance Eligible for Enhanced Reliability Key Tasks ... Monitor project budgets, forecasts, financials, and reporting Manage vendor relationships ...

LeverageTek

ServiceNow Developer

Ottawa, ON · Remote

... remote position. Key Tasks Design, develop, document, implement, test, deploy, maintain, and ... Monitor, troubleshoot, and resolve technical issues related to ServiceNow platform functionality ...

New

Miratech

Java Application Engineer

Toronto, ON · On-site +1

Monitor IVR systems and implement operational improvements to enhance customer experience ... Participate in forward-looking initiatives to improve call steering and IVR architecture

Miratech

Java IVR Application Developer

Toronto, ON · On-site +1

Monitor IVR systems and implement operational improvements to enhance customer experience ... Participate in forward-looking initiatives to improve call steering and IVR architecture

Apply Early

CoLab Software

Director of Sales

Toronto, ON · Remote

CA$100K/yr

The ideal candidate isn't afraid to jump on an intro call, or step into an enterprise negotiation ... Monitor customer, market, and competitor activity and share feedback to SLT and other company ...

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All JobsCall Monitoring JobsRemote Call Monitoring JobsRemote Call Monitoring Jobs in Ontario

Remote Call Monitoring information

See Ontario salary details

$9

$21

$54

How much do remote call monitoring jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote call monitoring in Ontario is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Ontario? For Remote Call Monitoring jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Remote Call Monitoring jobs in Ontario look for? The top searched job categories for Remote Call Monitoring jobs in Ontario are:
Remote Call Monitoring jobs near you
Senior Blasting and Vibration Consultant

Senior Blasting and Vibration Consultant

WSP

Sudbury, ON • On-site, Remote

CA$122K - CA$162K/yr

Full-time

Posted 18 days ago

WSP rating

8.5

Company rating: 8.5 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

15th of 58 rated business consultants

Job description

What if you could redefine what's possible?
With us, you can.
You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers.
We are Visioneers. We are WSP.
The Opportunity
Your Impact Starts Here.
Shape the future of Canada's largest mining, energy and infrastructure projects by applying your blasting, vibration monitoring and technical leadership expertise to complex, realworld challenges. From controlled blasting in diverse environments to evaluating environmental impacts, your work will directly contribute to safer operations, better designs and smarter project execution across the country.
#GlobalMining
Your Impact
  • Lead and deliver drilling, blasting, and blast vibration assessment projects from initiation through completion, ensuring alignment with scope, schedule, and budget.
  • Develop, optimize, and review blast designs-including drill patterns, charge sizing, and timing sequences-to enhance fragmentation and support project performance.
  • Apply geotechnical and geological assessments to inform blasting strategies, wall control, and environmental risk mitigation.
  • Implement, interpret and report on vibration, air overpressure, and flyrock monitoring programs for compliance and environmental protection.
  • Prepare highquality technical documentation: studies, reports, specifications, cost estimates, and client presentations.
  • Mentor junior and intermediate professionals, sharing knowledge, guiding work, and fostering skill development.
  • Collaborate with multidisciplinary teams across Rock Mechanics, Mining and Environmental Management groups to deliver integrated project solutions.
  • Engage with clients to present findings, respond to technical inquiries, and support longterm blasting programs through remote and onsite reviews.
  • Advance WSP's profile by participating in industry conferences, technical work groups, and business development initiatives.
  • Ensure compliance with all municipal, provincial and federal regulations governing blasting operations and environmental protection.
The Skills That Set You Apart
  • Bachelor's degree in Geological, Mining, or Civil Engineering with a blasting focus; Master's degree considered an asset.
  • Active Professional Engineers Ontario (PEO) membership.
  • Proven experience as a blasting expert in mining, construction, or multienvironment blasting applications (open pit, underground, urban, marine, demolition).
  • Advanced knowledge of blasting design, vibration monitoring, air and water overpressure assessment, and environmental impact evaluation.
  • Certification in blasting operations (e.g., Blaster's License/Certificate).
  • Strong analytical and problemsolving skills with experience preparing detailed technical reports.
  • Ability to manage multiple complex projects simultaneously and adapt to shifting priorities.
  • Valid driver's license and ability to travel to Canadian project sites as required.
  • Fluency in English; French is an asset, especially for Ontariobased clients.
Why Choose WSP?
We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.
  • Proudly Canadian - we are a Top 100 Employer in Canada for 2026
  • A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.
  • Limitless opportunities start here. Whether it's across the country or around the globe, we'll help you tailor your role to match your ambition-because your growth drives ours.
  • Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.
#WeAreWSP
Compensation

AB, BC, NT, NU, SK & YT: $122,900 - $162,800
MB & ON: $112,100 - $154,400
NB, NL, NS, PEI & QC: $104,500 - $140,700

 
Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.
Make Your Mark with WSP
Step into a role that blends deep technical challenge with national impact. Your expertise in blasting and vibration monitoring will help shape safer, more efficient and more sustainable projects across Canada. Join a team that values your insight, supports your growth, and empowers your ideas.
At WSP, we exist to shape communities to advance humanity.
It's why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what's possible and shape what comes next. We are Visioneers.
As one of the world's leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
At WSP, you'll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.
Join us.
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.
Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. Full details here.

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