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Remote Call Monitoring Jobs in Ohio (NOW HIRING)

CollisionRight

ADAS Analyst

Dublin, OH · Remote

$18 - $25/hr

Location: Remote, United States Pay: $18 - $25 per hour based on experience What You'll Do ... Ability to work remotely with adequate internet access and manage multiple PC monitors.

GenoaBank

Treasury Management Officer

Genoa, OH · Remote

Monitors usage, performance, and exception trends and takes action to improve client experience and ... Coordinates product setup and client training for services such as ACH/wires, remote deposit ...

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Remote Call Monitoring information

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$10

$16

$23

How much do remote call monitoring jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote call monitoring in Ohio is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Ohio?

For Remote Call Monitoring jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Call Monitoring jobs in Ohio look for?

The top searched job categories for Remote Call Monitoring jobs in Ohio are:

What cities in Ohio are hiring for Remote Call Monitoring jobs?

Cities in Ohio with the most Remote Call Monitoring job openings:

Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Ohio as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,044 per year, or $16.4 per hour.

Call Center Retention Rep - Remote

Columbus, OH • On-site, Remote

EchoStar
Telecommunications • 1 - 5K employees
Learn more about EchoStarexternal

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

EchoStar rating

7.0

Company rating: 7.0 out of 10

EchoStar

Based on 74 frontline employees who took The Breakroom Quiz

Job description

Summary
Base Pay: $34,000
On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+)
Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
Must live in Ohio - in/near Columbus, Cleveland, Cincinnati, Toledo, or Akron.
Job Duties and Responsibilities
What You'll Do:
  • Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
  • Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
  • Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.

What's in it for You:
  • Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
  • Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
  • Incredible Incentives: High-value rewards program including exciting trips & prizes.
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
  • Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.

Skills, Experience and Requirements
  • Minimum 1 year of experience in a quota-carrying sales role required.
  • Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
  • Full-time; hours may include evenings, weekends or holidays.
  • High school diploma/GED required; Associate's or Bachelor's degree a plus.
  • Pre-employment screen.
  • Smartphone/device with active network connection.
  • Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
    • Employee responsible for all setup costs (except where required by law).

Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $70,000.00/Year

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