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Remote Call Monitoring Jobs in Minnesota (NOW HIRING)

Aprio

Director, Tariffs & Customs

Minneapolis, MN · On-site +1

$130K - $320K/yr

Monitoring and advising stakeholders on legal trends, developing areas of the trade law, and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Motorola

$110K - $130K/yr

... Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in ... Responsible for monitoring & executing the change management plan per sold contracts. Preferred ...

Kobie Marketing

AI Engineer

Minneapolis, MN · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... You'll prototype, ship, monitor, and iterate on features used by real teams Our team tends to be ...

Jostens

Consumer Affairs Specialist

Owatonna, MN · On-site +1

$21.64 - $23.08/hr

CONSUMER AFFAIRS SPECIALIST FULL TIME | REMOTE OR HYBRID AT JOSTENS' OWATONNA MN FACILITY ABOUT YOU ... Monitor consumer interaction reviews for quality control and training needs. YOU HAVE: * High ...

ArchKey Solutions

Lead BIM Specialist

Minneapolis, MN · On-site +1

Lead BIM Specialist This position can work out of any of our regional offices or fully remote ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

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Remote Call Monitoring information

See Minnesota salary details

$10

$16

$24

How much do remote call monitoring jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote call monitoring in Minnesota is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Minnesota? For Remote Call Monitoring jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Call Monitoring jobs in Minnesota look for? The top searched job categories for Remote Call Monitoring jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Call Monitoring jobs? Cities in Minnesota with the most Remote Call Monitoring job openings:
Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Minnesota as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,073 per year, or $16.9 per hour.
Huc Twin Ports Pre Procedure Assessment

Huc Twin Ports Pre Procedure Assessment

Essentia Health

Duluth, MN • On-site, Remote

$18.69 - $27.85/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

416th of 886 rated healthcare providers

Job description

Building Location:
6th Ave Building
Department:
2041330 PRE PROC ASSESSMENT - SMDC HOSP
Job Description:
This position plans, organizes, and implements the non-nursing functions of assigned unit(s) to facilitate workflow, enhance unit productivity, and provide excellent customer service to patients, families, visitors and staff. Position promotes efficient unit function and indirect resident care. Performs clerical and reception duties; requisition supplies, equipment, and services as directed; assist with scheduling; may be assigned to observe telemetry monitor when indicated notifying patient's caregiver of any changes; and other duties as assigned.
Education Qualifications:
Preferred candidates will have
  • Completion of a health unit coordinator program or medical secretary program
  • If no formal education we will require 1 year experience or training in a hospital or clinic setting as a health unit coordinator, medical secretary, or medical receptionist.

Licensure/Certification Qualifications:
No Certification or Licensure required
Employee Benefits at Essentia Health
  • Health Coverage: Medical, dental, and vision insurance options to ensure employees' well-being.
  • Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.
  • Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.
  • Work-Life Balance: Flexible scheduling, paid time off, and personal leave to help employees manage their professional and personal lives.
  • Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

About Essentia Health:
We are a top-rated employer offering work-life balance, long term career stability, opportunities for growth, and work you can be passionate about! Our mission guides us every day: We are called to make a healthy difference in people's lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve. We are like nowhere else: https://vimeo.com/284233541
FTE:
0.6
Possible Remote/Hybrid Option:
Remote
Shift Rotation:
Day Rotation (United States of America)
Shift Start Time:
0800
Shift End Time:
1700
Weekends:
Rotating
Holidays:
Yes
Call Obligation:
No
Union:
DC USWA Main & Neighborhoods (DCUMN)
Union Posting Deadline:
07/17/2026
Compensation Range:
$18.69 - $27.85
Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

What Essentia Health employees say

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Benefits

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Workplace

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Essentia Health logo

About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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