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How much do remote call center jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote call center in Rutherford, NJ is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Rutherford, NJ? The most popular types of Call Center jobs in Rutherford, NJ are:
What are popular job titles related to Remote Call Center jobs in Rutherford, NJ? For Remote Call Center jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Rutherford, NJ look for? The top searched job categories for Remote Call Center jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Remote Call Center jobs? Cities near Rutherford, NJ with the most Remote Call Center job openings:
Remote Call Center jobs near you
Call Center Associate I (Bilingual English/Spanish)

Call Center Associate I (Bilingual English/Spanish)

Urban Health Plan

Bronx, NY • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Position Summary:
The Call Center Associate I will join our Bronx-Based call center team in order to support the operations of our various health centers. The incumbent must have the drive and ambition to work effectively in a fast paced and service-driven team. We are seeking customer service professionals with a passion for community based health care. Although remote, position requires some monthly onsite needs including training and meetings that are held in the Bronx- with this in mind, applicants must reside locally to the New York City market.
 
While company equipment will be furnished- incumbents must possess a desk space and area from home that is suitable for work without distractions and a desk that is able to securely fit dual monitor screens/computer/other hardware.

Minimum Qualifications:
  • High School Diploma or GED required.
  • This position is entry level, training provided. 
  • Bilingual Spanish/English required.
  • Exceptional customer service skills.
  • Computer proficiency is a must. 
  • Self-motivation and commitment to EXCELLENCE. 

Key Duties:
  • Answers high volume telephone calls, schedules medical appointments, and relays messages according to the organization communication standards.
  • Responds to and resolves patient requests/concerns.
  • Refers clinical questions to medical providers.
  • Ensures confidentiality at all times in compliance with HIPAA and PHI guidelines.
  • Update existing patient demographic information.
  • Confirms insurance when necessary.
  • Completes rescheduling, canceling, and/or verifying patient's appointments as needed.
  • Exhibits "WE CARE" performance standards in accordance with Urban Health Plan's Operating Credo.

Starting Compensation: Minimum $18.00 Maximum $18.00/hour ($37,440/annum).
 
Work Environment Type, Location, and Schedule:
Remote, Bronx, NY, The schedules for this position is: Monday to Friday 10:00 am- 7:00 pm with rotating Saturday shifts 8:00 am- 5:00 pm 

As a full time associate at Urban Health Plan, you'll enjoy: 
  • Fully funded Health Insurance for you/ 73.5% funded Health Insurance for your family 
  • Dental, Vision, and Prescription Insurance
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Program
  • Employee Assistant Program
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan.
  • $50,000 term life Insurance

About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. 
 
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
 
 
 

Education:High School Diploma or GEDEmployment Type: FULL_TIME

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