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Remote Call Center Jobs in Rosedale, MD (NOW HIRING)

MMC Group LP

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REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

Baltimore, MD · Remote

$18.50 - $21.50/hr

Remote (Work From Home) Customer Service Representatives Needed in Maryland Start Date - August 26th! Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and ...

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$10

$17

$23

How much do remote call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote call center in Rosedale, MD is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Rosedale, MD? The most popular types of Call Center jobs in Rosedale, MD are:
What job categories do people searching Remote Call Center jobs in Rosedale, MD look for? The top searched job categories for Remote Call Center jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Remote Call Center jobs? Cities near Rosedale, MD with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Rosedale, MD as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,734 per year, or $17.2 per hour.

Call Center Agent/Appointment Setter

Kris Konstruction

Baldwin, MD • Remote

$19 - $23/hr

Part-time

Posted 10 days ago

Job description


We are a family owned and operated business with a call center located in Baldwin, MD!

We are looking for outgoing members to join our team as call center agents!


Call Center Sales Agent Description: 

1. Schedule and confirm appointments 

2. Answer inbound calls and make outbound calls

3. Provide Customer Service

4. Achieve weekly and monthly target metrics  


  • Call Center Target Metrics: 

    • 45-55 Dials per hour per caller 
    • 30% conversion from Raw Lead to Set Appointment 
    • 80% conversion from Set Appointment to Issued Appointment 
    • 80% Demo Rate on all Issued Appointments


    Evening and weekend availability is needed. 

    Possibility for position to become remote after training is completed and target metrics are continuously being met. (Further details to be provided during interview) 


    Employment Type: PART_TIME

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