Summary Join Our Team at Mercy Medical Center - Now Hiring a Call Center Operator to support ... UNAVAILABLEEmployment Type: PART_TIME
Summary Join Our Team at Mercy Medical Center - Now Hiring a Call Center Operator to support ... UNAVAILABLEEmployment Type: PART_TIME
Call Center Operator - Healthcare
Baltimore, MD · On-site
$26.75/hr
Summary Join Our Team at Mercy Medical Center - Now Hiring a Call Center Operator to support ... UNAVAILABLEEmployment Type: PART_TIME
Call Center Operator - Healthcare
Baltimore, MD · On-site
$26.75/hr
Summary Join Our Team at Mercy Medical Center - Now Hiring a Call Center Operator to support ... UNAVAILABLEEmployment Type: PART_TIME
911 Call Center Clinician
Lutherville Timonium, MD · On-site
$32 - $35/hr
Santé is seeking Part-Time 911 Call Center Clinicians to work with our crisis intervention team in Timonium, MD! We are seeking a candidate to work currently available shifts: Mondays 8:30am-4:30pm ...
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911 Call Center Clinician
Lutherville Timonium, MD · On-site
$32 - $35/hr
Santé is seeking Part-Time 911 Call Center Clinicians to work with our crisis intervention team in Timonium, MD! We are seeking a candidate to work currently available shifts: Mondays 8:30am-4:30pm ...
Virtual Service Representative (Call Center, on site) - Part Time
Catonsville, MD · On-site +1
$19.07/hr
At least three (3) years of call center experience. This call center experience must include ... CCBC Part Time Benefits At A Glance BENEFIT SUMMARY Supplemental (Retirement Annuities) 403(b) and ...
Virtual Service Representative (Call Center, on site) - Part Time
Catonsville, MD · On-site +1
$19.07/hr
At least three (3) years of call center experience. This call center experience must include ... CCBC Part Time Benefits At A Glance BENEFIT SUMMARY Supplemental (Retirement Annuities) 403(b) and ...
Healthcare Contact Center Operations Manager
Owings Mills, MD · On-site
$55 - $65/hr
Position Summary CLF Consultants is seeking a part-time Contact Center Operations Manager to own ... Manage call-quality monitoring, service-level agreement (SLA) performance, and adherence to the ...
Healthcare Contact Center Operations Manager
Owings Mills, MD · On-site
$55 - $65/hr
Position Summary CLF Consultants is seeking a part-time Contact Center Operations Manager to own ... Manage call-quality monitoring, service-level agreement (SLA) performance, and adherence to the ...
Healthcare Contact Center Operations Manager (Remote)
Owings Mills, MD · Remote
$55 - $65/hr
Position Summary CLF Consultants is seeking a part-time Contact Center Operations Manager to own ... Manage call-quality monitoring, service-level agreement (SLA) performance, and adherence to the ...
Quick apply
Healthcare Contact Center Operations Manager (Remote)
Owings Mills, MD · Remote
$55 - $65/hr
Position Summary CLF Consultants is seeking a part-time Contact Center Operations Manager to own ... Manage call-quality monitoring, service-level agreement (SLA) performance, and adherence to the ...
Cannabis Clinical Nurse Consultant (RN)
Owings Mills, MD · Remote
$60 - $65/hr
Strong telephone communication skills and comfort working remotely with call-center software and a ... Employment Type: PART_TIME
Cannabis Clinical Nurse Consultant (RN)
Owings Mills, MD · Remote
$60 - $65/hr
Strong telephone communication skills and comfort working remotely with call-center software and a ... Employment Type: PART_TIME
Account Services Support Representative (Part-Time)
Baltimore, MD · On-site
$15 - $19.62/hr
***THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME*** Company Summary MECU ... Provides administrative support to Call Center staff. Manage data in spreadsheets and reports.
Account Services Support Representative (Part-Time)
Baltimore, MD · On-site
$15 - $19.62/hr
***THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME*** Company Summary MECU ... Provides administrative support to Call Center staff. Manage data in spreadsheets and reports.
Account Services Support Representative (Part-Time)
Baltimore, MD · On-site
$15 - $19.62/hr
***THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME*** Company Summary MECU ... Provides administrative support to Call Center staff. Manage data in spreadsheets and reports.
Account Services Support Representative (Part-Time)
Baltimore, MD · On-site
$15 - $19.62/hr
***THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME*** Company Summary MECU ... Provides administrative support to Call Center staff. Manage data in spreadsheets and reports.
Cannabis Clinical Nurse Consultant (RN) (Remote)
Owings Mills, MD · Remote
$60 - $65/hr
This is a remote, part-time, information-only clinical role delivered by phone. There is no bedside ... Strong telephone communication skills and comfort working remotely with call-center software and a ...
Quick apply
Cannabis Clinical Nurse Consultant (RN) (Remote)
Owings Mills, MD · Remote
$60 - $65/hr
This is a remote, part-time, information-only clinical role delivered by phone. There is no bedside ... Strong telephone communication skills and comfort working remotely with call-center software and a ...
Position Title Technology Service Center Representative (Part-Time) FLSA Non-Exempt FT/PT Part Time ... Respond to technology support requests via online portal, phone, virtual call and in person.
Position Title Technology Service Center Representative (Part-Time) FLSA Non-Exempt FT/PT Part Time ... Respond to technology support requests via online portal, phone, virtual call and in person.
Position Title Technology Service Center Representative (Part-Time) FLSA Non-Exempt FT/PT Part Time ... Respond to technology support requests via online portal, phone, virtual call and in person.
Position Title Technology Service Center Representative (Part-Time) FLSA Non-Exempt FT/PT Part Time ... Respond to technology support requests via online portal, phone, virtual call and in person.
911 Diversion Mental Health Clinician - Part Time (11388)
Baltimore, MD · On-site
$39.50 - $42.25/hr
911 Diversion Mental Health Therapist Baltimore, Maryland $39.50-$42.25 Hourly Part- Time | Shifts ... Call Center . In this role, you'll help transform how our city responds to behavioral health ...
911 Diversion Mental Health Clinician - Part Time (11388)
Baltimore, MD · On-site
$39.50 - $42.25/hr
911 Diversion Mental Health Therapist Baltimore, Maryland $39.50-$42.25 Hourly Part- Time | Shifts ... Call Center . In this role, you'll help transform how our city responds to behavioral health ...
911 Diversion Mental Health Clinician - Part Time (11387)
$39.50 - $42.25/hr
911 Diversion Mental Health Therapist Baltimore, Maryland $39.50-$42.25 Hourly Part- Time | Shifts ... Call Center . In this role, you'll help transform how our city responds to behavioral health ...
911 Diversion Mental Health Clinician - Part Time (11387)
$39.50 - $42.25/hr
911 Diversion Mental Health Therapist Baltimore, Maryland $39.50-$42.25 Hourly Part- Time | Shifts ... Call Center . In this role, you'll help transform how our city responds to behavioral health ...
Schedule : Part time schedule; Days and hours may vary. Morning shifts starting at 6:00 AM, Night ... Prior patient server, customer service, and call center experience preferred. * Fixed Pay Rate: $16 ...
Schedule : Part time schedule; Days and hours may vary. Morning shifts starting at 6:00 AM, Night ... Prior patient server, customer service, and call center experience preferred. * Fixed Pay Rate: $16 ...
Call Center experience * Be at least 18 years old What We Offer: * Paid Training * Paid Sick Days * Paid Holidays, Including 1 Floating Holiday (Your Birthday) * Weekly Pay * M-F work week; No ...
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Call Center experience * Be at least 18 years old What We Offer: * Paid Training * Paid Sick Days * Paid Holidays, Including 1 Floating Holiday (Your Birthday) * Weekly Pay * M-F work week; No ...
Customer Service Agent | Part- Time
Odenton, MD · On-site
$19/hr
Call Center experience * Be at least 18 years old What We Offer: * Paid Training * Paid Sick Days * Paid Holidays, Including 1 Floating Holiday (Your Birthday) * Weekly Pay * M-F work week; No ...
Customer Service Agent | Part- Time
Odenton, MD · On-site
$19/hr
Call Center experience * Be at least 18 years old What We Offer: * Paid Training * Paid Sick Days * Paid Holidays, Including 1 Floating Holiday (Your Birthday) * Weekly Pay * M-F work week; No ...
Child Care Scholarship Program SME Duration: Part-time Location: Columbia, MD (Remote) Description ... Guide best practices for call center and customer support operations. * Support SLA-driven service ...
Child Care Scholarship Program SME Duration: Part-time Location: Columbia, MD (Remote) Description ... Guide best practices for call center and customer support operations. * Support SLA-driven service ...
... $1.8M (pro-rated for part time) The Krupp Center is a leading provider of oral, dental ... Required to maintain Hospital Privileges, call not required Schedule: Full Time Preferred ...
... $1.8M (pro-rated for part time) The Krupp Center is a leading provider of oral, dental ... Required to maintain Hospital Privileges, call not required Schedule: Full Time Preferred ...
Part-Time Physician: Pediatric Endocrinologist
Baltimore, MD · On-site
$80K/yr
... center, and comprehensive psychosocial support including child life services. This is an excellent ... Inpatient consults while on call; with opportunity to take on additional call weeks for bonus pay
Part-Time Physician: Pediatric Endocrinologist
Baltimore, MD · On-site
$80K/yr
... center, and comprehensive psychosocial support including child life services. This is an excellent ... Inpatient consults while on call; with opportunity to take on additional call weeks for bonus pay
Part Time Call Center information
See Rosedale, MD salary details
$10.38 - $11.61
1% of jobs
$11.61 - $12.85
4% of jobs
$12.85 - $14.09
9% of jobs
$15.14 is the 25th percentile. Wages below this are outliers.
$14.09 - $15.32
13% of jobs
$15.32 - $16.56
22% of jobs
The median wage is $16.65 / hr.
$16.56 - $17.80
22% of jobs
$18.25 is the 75th percentile. Wages above this are outliers.
$17.80 - $19.03
14% of jobs
$19.03 - $20.27
8% of jobs
$20.27 - $21.51
4% of jobs
$21.51 - $22.74
3% of jobs
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1% of jobs
$10
$17
$23
How much do part time call center jobs pay per hour?
What are part-time call center jobs?
How to make $1000 a week remotely?
What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?
What jobs pay 4000 a week without a degree?
How to make 25 dollars an hour online?
What is the difference between Part Time Call Center vs Customer Service Representative?
| Aspect | Part Time Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Call center setting, often in a shared space | Office or remote, direct interaction with customers |
| Industry Usage | Common in telecommunication, retail, and service sectors | Used across various industries including retail, banking, and healthcare |
| Search/Comparison Intent | Often compared for part-time roles in call centers | Compared for customer-facing roles in different settings |
Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.
Is there a part-time call center?
What are some common challenges faced by part-time call center agents, and how can they be managed?

$26.75/hr
Part-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
Join Our Team at Mercy Medical Center – Now Hiring a Call Center Operator to support Urology!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include:
- Provide high quality customer service on every call
- Promote teamwork and call center success
- Responsible for satisfying the customer and maintaining the image of Mercy Medical Center.
- Scheduling office appointments and procedures
- Taking accurate phone messages
- Making reminder calls to patients per office protocol
- Taking accurate Rx refill requests and sending them through Epic to provider pools
- Ensure referrals are in the system for upcoming appointments
- Flag offices for patients coming with high balances
- Sending out new patient packets
- Scanning documents
- Working workqueues (WQs)
- Recommending workflow efficiencies to improve the patient experience
- Provide patients with information on physicians, directions to locations and educational materials
- Answer patients or physicians questions
- Interviews callers to obtain full understanding of what information is being requested
This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task.
Requirements
Education and Work Experience:
- High School Diploma or GED
- A minimum of one year experience preferably in a medical office setting
- Call Center experience a plus
- EPIC experience preferred
Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
- 403(b) retirement plan with generous company match and “catch up” provision
- Paid Time Off (PTO) & company paid holidays
- Reimbursement for tuition, books and fees
- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
- Employer paid Short & Long Term Disability benefits for eligible employees
- Voluntary Benefits
- Discounts on auto & home insurance and Verizon plans
- Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Qualifications:Education and Work Experience:
- High School Diploma or GED
- A minimum of one year experience preferably in a medical office setting
- Call Center experience a plus
- EPIC experience preferred