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Remote Call Center Training Jobs in Dallas, TX (NOW HIRING)

RemX

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$25/Hr. Remote Call Center Supervisor (Experience Required) TEXAS

Dallas, TX · Remote

$25/hr

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee ... Paid Training Included * Weekly pay/Full time hours * Benefits offered DAY ONE * Schedule: Must be ...

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VIVA USA INC

Pharmacy Technician - Remote Call Center

Dallas, TX · On-site +1

$18 - $22.25/hr

... remote call-center environment. Extensive telephone and computer use throughout the workday. High ... Participate in training sessions, team meetings, and coaching opportunities as required. Experience ...

ValorVIP

Call Center Agent

Dallas, TX · On-site +1

$14.75 - $19.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Use training materials and knowledge bases to provide accurate information while following scripts ...

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How much do remote call center training jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call center training in Dallas, TX is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.15 per hour, depending on experience, location, and employer.

What is remote call center training?

Remote call center training is a program designed to teach call center employees the necessary skills and knowledge to perform their job effectively, all conducted online or through virtual platforms. This training typically covers customer service techniques, use of call center software, communication skills, and company-specific protocols. The remote format allows trainees to learn from anywhere, using interactive modules, live webinars, and virtual role-playing exercises. Successful remote training ensures that employees are well-prepared to handle customer interactions professionally and efficiently from a remote location.

What are the key skills and qualifications needed to thrive in remote call center training?

To thrive in Remote Call Center Training, you need a solid understanding of adult learning principles, call center operations, and training program development, often supported by experience in customer service and instructional design. Familiarity with Learning Management Systems (LMS), virtual meeting platforms like Zoom or Microsoft Teams, and call center software is typically required. Strong communication, adaptability, and motivational skills help trainers engage remote learners and address diverse training needs. These skills ensure effective knowledge transfer, high trainee engagement, and improved performance across distributed call center teams.

What are some common challenges faced by trainers in a remote call center environment, and how can they be addressed?

Trainers in a remote call center often face challenges such as maintaining trainee engagement, ensuring consistent communication, and effectively monitoring progress without in-person interaction. Solutions include leveraging interactive video conferencing tools, scheduling regular check-ins, and using performance tracking software to monitor trainee development. Establishing clear expectations and fostering an open, supportive virtual environment can also help trainees feel connected and motivated, despite the physical distance.

What are popular job titles related to Remote Call Center Training jobs in Dallas, TX?

For Remote Call Center Training jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Training jobs in Dallas, TX look for?

The top searched job categories for Remote Call Center Training jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Call Center Training jobs?

Cities near Dallas, TX with the most Remote Call Center Training job openings:

Remote Call Center Training jobs near you
Infographic showing various Remote Call Center Training job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,899 per year, or $24.5 per hour.

$25/Hr. Remote Call Center Supervisor (Experience Required) TEXAS

RemX

Dallas, TX • Remote

$25/hr

Full-time

Medical, Dental, Vision

Posted yesterday

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Job description

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between internal stakeholders and external partners.

Interested? Apply now and take the next step in your career!
Position: Remote Remote Call Center Supervisor

  • Start Date: September 2026
  • Equipment Provided and Shipped directly to your home
  • Paid Training Included
  • Weekly pay/Full time hours
  • Benefits offered DAY ONE
  • Schedule: Must be able to work any 8‐hour shift assigned to you Monday–Friday between 8 AM–9PM EST.

***Must be located in a one of the following approved US states- OHIO, ARKANSAS, FLORIDA, NEVADA , KANSAS, WEST VIRGINIA,TENNESSEE, GEORGIA, MISSOURI, LOUISIANA, OKLAHOMA, MISSISSIPPI, ALABAMA and TEXAS***

Key Responsibilities

  • Lead, coach, and support remote call center agents to ensure high‐quality service delivery.
  • Act as the liaison between clients, leadership teams, and call center staff.
  • Monitor daily call flow, performance metrics, and service levels.
  • Conduct virtual team meetings, training sessions, and performance reviews.
  • Resolve escalated issues and ensure timely follow‐up with customers and partners.
  • Maintain accurate documentation, reporting, and communication logs.
  • Collaborate with leadership to improve processes, workflows, and customer satisfaction.

Requirements: MUST HAVE 1 year or more of RECENT call center Leadership experience

(NO EXCEPTIONS)

  • Recent experience in leadership with awesome communication, and conflict‐resolution skills.
  • Ability to work any shift within 8 AM–9 PM EST/CST, Monday–Friday.
  • Tech‐savvy and comfortable navigating multiple systems.
  • Reliable high‐speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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