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Remote Call Center Training Jobs in Augusta, GA (NOW HIRING)

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Pitch Health Solutions LLC

Transfer Agent

Augusta, GA · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

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How much do remote call center training jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote call center training in Augusta, GA is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.86 per hour, depending on experience, location, and employer.

What is remote call center training?

Remote call center training is a program designed to teach call center employees the necessary skills and knowledge to perform their job effectively, all conducted online or through virtual platforms. This training typically covers customer service techniques, use of call center software, communication skills, and company-specific protocols. The remote format allows trainees to learn from anywhere, using interactive modules, live webinars, and virtual role-playing exercises. Successful remote training ensures that employees are well-prepared to handle customer interactions professionally and efficiently from a remote location.

What are the key skills and qualifications needed to thrive in remote call center training?

To thrive in Remote Call Center Training, you need a solid understanding of adult learning principles, call center operations, and training program development, often supported by experience in customer service and instructional design. Familiarity with Learning Management Systems (LMS), virtual meeting platforms like Zoom or Microsoft Teams, and call center software is typically required. Strong communication, adaptability, and motivational skills help trainers engage remote learners and address diverse training needs. These skills ensure effective knowledge transfer, high trainee engagement, and improved performance across distributed call center teams.

What are some common challenges faced by trainers in a remote call center environment, and how can they be addressed?

Trainers in a remote call center often face challenges such as maintaining trainee engagement, ensuring consistent communication, and effectively monitoring progress without in-person interaction. Solutions include leveraging interactive video conferencing tools, scheduling regular check-ins, and using performance tracking software to monitor trainee development. Establishing clear expectations and fostering an open, supportive virtual environment can also help trainees feel connected and motivated, despite the physical distance.

What are popular job titles related to Remote Call Center Training jobs in Augusta, GA?

For Remote Call Center Training jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Training jobs in Augusta, GA look for?

The top searched job categories for Remote Call Center Training jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Call Center Training jobs?

Cities near Augusta, GA with the most Remote Call Center Training job openings:

Remote Call Center Training jobs near you

Remote - Client Services Representative (Central or Eastern zones)

Augusta, GA • On-site, Remote

Transworld Systems Inc.
Business Management Consulting • 1 - 5K employees

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Paid breaks

Recommended by parents

Respectful managers

Learn more about Transworld Systems Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote/work from home position
Compensation: $45-$65k Annual based on experience
Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Qualified candidates for this position should possess a background in student loan servicing and/or client services.
Why should you consider TSI (part of TSI family of companies)?
  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Research data regarding account and billing information to validate and confirm debts owed
  • Handle and respond to daily client requests, inquiries, and problems via telephone, email, fax and mail.
  • Produce reports as requested by clients by assisting in the creation of the reports.
  • Dependent upon position, demonstrate ability and willingness to learn new computer platform/systems.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws \ regulations
  • Knowledge, understanding, and compliance with TSI policies and procedures.
  • Follow up in a timely manner to ensure customer satisfaction.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.

Qualifications
  • High School Diploma or GED certificate, or equivalent of relevant work experience desired.
  • Proficient personal computer skills, including Microsoft Office required
  • Excellent interpersonal, written, and oral communication skills required
  • Must have professional and mature manner, have a "can-do" attitude
  • Ability to maintain the highest level of confidentiality
  • Ability to work with minimal supervision required
  • Ability to work in a team fostered environment
  • Ability to work in a multi-tasked environment
  • Ability to prioritize and organize work

Physical Requirements:
  • Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
  • Frequently required to sit, stand, walk, talk, hear, bend and reach
  • Ability to reach with hands and arms
  • Occasionally lift and/or move up to 20lbs with or without accommodation
  • Ability to stand for long periods of time with or without accommodation

For Remote Positions: The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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