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Remote Call Center Trainer Jobs in Raleigh, NC (NOW HIRING)

Pitch Health Solutions

Transfer Agent

Raleigh, NC · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

AMBA

Professional Liability Insurance Agent

Raleigh, NC · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Raleigh, NC · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Experience in a call center or help desk environment. * Ability to multitask and maintain attention ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Experience in a call center or help desk environment. * Ability to multitask and maintain attention ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

CRC

Customer Service Specialist

Raleigh, NC · On-site +1

$17/hr

Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Experience in customer service, call center, or administrative support * Background in background ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher) * The base ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher) * The base ...

Nexera

Entry Level Remote Insurance Sales

Smithfield, NC · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Attending weekly virtual training with a dedicated mentor * Working toward team leadership and ...

Nexera

Entry Level Remote Insurance Sales

Holly Springs, NC · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Attending weekly virtual training with a dedicated mentor * Working toward team leadership and ...

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All JobsCall Center Trainer JobsRemote Call Center Trainer JobsRemote Call Center Trainer Jobs in Raleigh, NC

Remote Call Center Trainer information

See Raleigh, NC salary details

$13

$24

$35

How much do remote call center trainer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center trainer in Raleigh, NC is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote call center trainer?

To thrive as a Remote Call Center Trainer, you need expertise in contact center operations, adult learning principles, and strong communication skills, usually backed by experience in training or customer service roles. Familiarity with virtual training platforms, learning management systems (LMS), and call center software is typically required. Outstanding interpersonal skills, adaptability, and motivational abilities help trainers engage remote teams and foster a positive learning environment. These skills ensure effective knowledge transfer, high employee engagement, and improved customer service performance across distributed teams.

What is a remote call center trainer?

A Remote Call Center Trainer is a professional who develops and delivers training programs to call center employees from a remote location. They use virtual tools and platforms to teach new hires and existing staff about customer service protocols, company products, communication skills, and software systems. Their role is crucial in ensuring that call center agents are well-prepared to handle customer interactions effectively. Remote trainers often conduct live training sessions, create e-learning modules, and assess employee performance to identify areas for improvement.

What is the difference between Remote Call Center Trainer vs Remote Customer Service Supervisor?

AspectRemote Call Center TrainerRemote Customer Service Supervisor
CredentialsTraining certifications, call center experienceCustomer service experience, leadership skills
Work EnvironmentRemote, training sessions, workshopsRemote, overseeing customer service teams
Employer & Industry UsageCall centers, BPO companies, corporate trainingCall centers, customer support departments
Search & Comparison IntentTraining roles, call center trainingSupervisory roles, customer service management

The Remote Call Center Trainer focuses on developing and delivering training programs for call center agents, ensuring they meet performance standards. In contrast, the Remote Customer Service Supervisor manages and oversees customer service teams, handling escalations and ensuring quality. Both roles require call center experience, but their primary functions differ: training versus supervision.

How does a remote call center trainer effectively engage and support agents in a virtual environment?

Remote Call Center Trainers use a variety of digital tools such as video conferencing, interactive e-learning modules, and virtual breakout rooms to deliver engaging training sessions. They often schedule regular check-ins and provide real-time feedback to ensure agents are retaining key concepts and feel supported despite not being in a physical office. Building rapport and fostering team collaboration remotely can be a challenge, so trainers typically implement icebreakers, group discussions, and peer-learning activities to create a sense of community. Effective communication and adaptability are crucial, as trainers must quickly address technical issues or varying learning needs within a distributed team.
What are popular job titles related to Remote Call Center Trainer jobs in Raleigh, NC? For Remote Call Center Trainer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Trainer jobs in Raleigh, NC look for? The top searched job categories for Remote Call Center Trainer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Call Center Trainer jobs? Cities near Raleigh, NC with the most Remote Call Center Trainer job openings:
Remote Call Center Trainer jobs near you
Infographic showing various Remote Call Center Trainer job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,017 per year, or $24 per hour.

Transfer Agent

Pitch Health Solutions

Raleigh, NC • Remote

Full-time

Re-posted 8 days ago

Job description

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we’ve specialized in insurance lead generation — connecting interested customers with licensed agents.

Why Join Us?

  • $15/hour base pay
  • Commissions & weekly bonuses — top performers average $25+/hour
  • Bi-weekly direct deposit
  • Automated dialing system — no manual dialing
  • Supportive team & proven scripts
  • Full-time schedule: Mon–Fri, 9AM–6PM EST (no weekends!)

What You’ll Do

  • Handle outbound calls on our dialer (no cold leads).
  • Follow a simple script to verify customer info and pre-qualify interest.
  • Transfer qualified customers to licensed insurance agents.
  • Earn commission for every billable transfer (customer on call 3+ mins).

What We’re Looking For

  • Prior call center or transfer agent experience is strongly preferred.
  • Professional, reliable, and coachable.
  • Tech-ready:
  • PC or laptop with i5 processor (or higher), Windows 10+
  • Upload Sped of 30 mbps minimum 
  • Minimum 8GB RAM
  • Wired internet only (no Wi-Fi or hotspot)
  • USB headset with mic
  • Ability to work your full shift consistently.

Please give us a call on our job hotline 1 833 532 2119

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

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