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Remote Call Center Supervisor Jobs in Edison, NJ

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who wants to start a career with a rapidly growing company. This role plays an ...

AppleOne

Call Center Representative

Carteret, NJ · Remote

$19/hr

Job Summary We are seeking a Call Center Representative for a temp-to-hire opportunity. This role ... Remote, but MUST live in New Jersey Equal Opportunity Employer / Disabled / Protected Veterans The ...

MMC Group LP

Be Seen First

Remote Call Center Representative-Needed ASAP (NJ residents only)

Newark, NJ · Remote

$17 - $18/hr

Remote Call Center Representatives - Needed ASAP! Must live in New Jersey.... Pay Rate: $18.00 - monolingual/ $19.00-Bilingual (Spanish) Hours of Operation -Non-Open Enrollment: 8:00 am to 5:00 pm ...

Boldyn Networks

Call Center Lead

New York, NY · On-site +1

$16 - $18/hr

Call Center Lead About the role: In the role of Call Center Lead, you are the first point of ... This job is remote and open to anyone living in the United States. What you'll be doing: * You take ...

New

MMC Group LP

Be Seen First

Remote Call Center -NJ residents only BYOD

Jersey City, NJ · Remote

$18/hr

Remote Customer Support Representative BYOD: Use your device WFH Opportunity - New Jersey Residents Pay: * $18/hour, Customer Service Representative II - Health Insurance Marketplace 100% Remote ...

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All JobsCall Center Supervisor JobsRemote Call Center Supervisor JobsRemote Call Center Supervisor Jobs in Edison, NJ

Remote Call Center Supervisor information

See Edison, NJ salary details

$30.5K

$66.1K

$113.4K

How much do remote call center supervisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote call center supervisor in Edison, NJ is $66,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a remote call center supervisor?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

What are the key skills and qualifications needed to thrive as a remote call center supervisor?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What are some typical challenges faced by remote call center supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What are popular job titles related to Remote Call Center Supervisor jobs in Edison, NJ?

For Remote Call Center Supervisor jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Supervisor jobs in Edison, NJ look for?

The top searched job categories for Remote Call Center Supervisor jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Call Center Supervisor jobs?

Cities near Edison, NJ with the most Remote Call Center Supervisor job openings:

Remote Call Center Supervisor jobs near you
Infographic showing various Remote Call Center Supervisor job openings in Edison, NJ as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,084 per year, or $31.8 per hour.

Remote Call Center Operator

New York, NY • On-site, Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

$50 - $60/hr

Full-time

Posted 19 days ago

Job description

Job Title: Remote Call Centre Operator
Company: Northeastern Air Quality
Location: Remote (United States)
Employment Type: Full-Time
Salary: $50 - $60 USD per hour
Job Overview
Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential and commercial clients, you will play a crucial role in delivering exceptional customer service and support. The ideal candidate will be an excellent communicator, highly organised, and passionate about helping clients understand and improve their air quality. This is a fully remote position for candidates based in the United States, offering an opportunity to contribute to a company focused on creating healthier environments.
Responsibilities
* Answering incoming calls and emails from new and existing clients in a professional and courteous manner.
* Providing detailed information about our air quality testing, assessment, and environmental consulting services.
* Scheduling and managing appointments for our team of technicians and consultants.
* Accurately recording client information, service requests, and communication logs in our CRM system.
* Resolving customer enquiries and issues efficiently or escalating them to the appropriate department when necessary.
* Following established communication protocols and scripts to ensure consistent and high-quality service delivery.
* Maintaining a comprehensive knowledge of the company's services and standards.
Qualifications
* Proven experience in a call centre, customer service, or a similar client-facing role.
* Exceptional verbal and written communication skills with a professional telephone manner.
* Strong active listening, problem-solving, and interpersonal skills.
* Proficiency in using CRM software and standard office applications.
* A high degree of self-discipline and the ability to work independently in a remote setting.
* Access to a quiet, dedicated home office space and a reliable, high-speed internet connection.
* A genuine interest in environmental health and air quality is highly desirable.
* Must be legally authorised to work in the **United States**.
Locations New York

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