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Remote Call Center Supervisor Jobs in Wisconsin (NOW HIRING)

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Harris

$10/hr

EXAMPLE: Chart Review 8 min Outreach Attempts: 6 min Actual Call:11 min Care Coordination:9 min ... 1:1 with supervisor, etc.). These "mandatory" meetings will be important to define the current ...

Harris

$10/hr

EXAMPLE: Chart Review 8 min Outreach Attempts: 6 min Actual Call:11 min Care Coordination:9 min ... 1:1 with supervisor, etc.). These "mandatory" meetings will be important to define the current ...

Harris

$10/hr

EXAMPLE: Chart Review 8 min Outreach Attempts: 6 min Actual Call:11 min Care Coordination:9 min ... 1:1 with supervisor, etc.). These "mandatory" meetings will be important to define the current ...

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All JobsCall Center Supervisor JobsRemote Call Center Supervisor JobsRemote Call Center Supervisor Jobs in Wisconsin

Remote Call Center Supervisor information

What are some typical challenges faced by remote call center supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote call center supervisor?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What is a remote call center supervisor?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

What are the most commonly searched types of Call Center Supervisor jobs in Wisconsin? The most popular types of Call Center Supervisor jobs in Wisconsin are:
What are popular job titles related to Remote Call Center Supervisor jobs in Wisconsin? For Remote Call Center Supervisor jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Supervisor jobs in Wisconsin look for? The top searched job categories for Remote Call Center Supervisor jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Call Center Supervisor jobs? Cities in Wisconsin with the most Remote Call Center Supervisor job openings:
Remote Call Center Supervisor jobs near you
Infographic showing various Remote Call Center Supervisor job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

$14.50/HR - Work From Home - Sales Associate

MarketSource

Wausau, WI • On-site, Remote

$14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

33rd of 71 rated call and contact centers

Job description

Overview
About the Role
Are you someone who enjoys connecting with people, uncovering their needs, and helping them find the right solutions?
As a Sales Associate, you'll engage with customers through inbound and outbound interactions, helping them evaluate products and services while delivering an exceptional customer experience. You'll combine consultative selling, relationship building, and problem-solving to create value for customers and drive results. You'll receive the training, tools, and support needed to succeed while working in a fast-paced, performance-driven environment from the comfort of your home.
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you.
Responsibilities
What You'll Get to Do
  • Handle inbound and outbound sales calls while delivering a positive customer experience
  • Present products, services, and promotional offers using approved scripts or customized presentations based on customer needs
  • Build rapport, answer questions, address concerns, and overcome objections to help customers make informed purchasing decisions
  • Accurately collect, verify, and update customer information in company systems
  • Maintain expert knowledge of products, pricing, promotions, and upsell opportunities
  • Meet and exceed sales goals, quality standards, and productivity expectations to maximize bonus opportunities
  • Document customer interactions and escalate complex issues when appropriate

Qualifications
What You Need
Required
  • High school diploma or GED
  • Flexibility to work weekends and varying schedules as needed
  • Reliable high-speed internet service through a wired broadband provider (minimum 100 Mbps download / 20 Mbps upload); cellular hotspots and wireless-only connections are not permitted
  • Dedicated private workspace with a door that can be closed and secured during working hours
  • Comfortable using multiple systems and web-based tools, including Microsoft Office
  • Ability to participate on camera for meetings and training
  • Ability to read scripts aloud clearly, accurately, and with proper enunciation
  • Strong communication and customer service skills
  • Ability to navigate customer conversations with confidence and professionalism
  • Comfortable working in a fast-paced, goal-driven environment
  • Ability to maintain accuracy while managing multiple tasks

Preferred Qualifications
  • Previous sales, customer service, retail, or call center experience
  • Experience meeting performance or productivity goals
  • Bilingual skills (English, Spanish, French, or other languages, depending on program needs)

Additional Information
Who We Are
At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource.
Learn more about our team at https://www.marketsource.com/who-we-are/people-of-marketsource/
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Posted Salary Range
USD $14.50 - USD $14.50 /Hr.
Posting Information
Hiring locations: Florida, Georgia, Texas, Wisconsin
Posting Ends:
Wage:

What MarketSource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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