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Remote Call Center Representative Jobs in Ware, MA

Specialty Navigator

Worcester, MA · On-site +1

$20 - $27.25/hr

This role is Remote in Worcester, MA. Will be required to come onsite when needed at manager ... Refers patients to appropriate staff (e.g., patient account representatives) for billing issues ...

Showing results 41-45

Remote Call Center Representative information

See Ware, MA salary details

$11

$18

$25

How much do remote call center representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote call center representative in Ware, MA is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What job categories do people searching Remote Call Center Representative jobs in Ware, MA look for?

The top searched job categories for Remote Call Center Representative jobs in Ware, MA are:

What cities near Ware, MA are hiring for Remote Call Center Representative jobs?

Cities near Ware, MA with the most Remote Call Center Representative job openings:

Infographic showing various Remote Call Center Representative job openings in Ware, MA as of August 2026, with employment types broken down into 67% Full Time, 15% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,366 per year, or $18.4 per hour.

Professional (Senior) Sales Representative, Pain - Worcester, MA

Viatris

Worcester, MA • On-site, Remote

$100K - $150K/yr

Full-time

Re-posted 8 days ago


Viatris rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

25th of 86 rated pharmaceutical


Job description

Viatris Specialty LLC
Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
Every day, we rise to the challenge to make a difference and here's how the role will make an impact:
Key responsibilities for this role include:
  • Develop business plan for assigned territory that is consistent with Viatris sales plans, strategies and objectives.
  • Conduct quality sales presentations to all targeted customers.
  • Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations.
  • Understand and demonstrate targeting principles.
  • Develop pre-call planning strategy for key targets.
  • Develop positive and interactive relationships with peers, customers, and Company managers.
  • Responsible for ensuring high levels of call and field productivity.
  • Gather and utilize information from offices, pharmacists and others to develop and implement specific strategies for territory prescribers.
  • Leverage sample program, literature and other items to ensure physician awareness of Viatris products.
  • Responds appropriately to all customer requests in a timely, reliable manner with information that is consistent with the request.
  • Actively pursue continuous learning and professional development on efficient sales, communication & product knowledge training.
  • Perform other duties as assigned.

The minimum qualifications for this role are:
  • Minimum of a Bachelor's degree and 1+ years pharmaceutical or healthcare product sales experience. However, a combination of experience and/or education will be taken into consideration.
  • Demonstrated business acumen.
  • Demonstrated success in influence and negotiation skills.
  • Excellent oral and written communication skills.
  • Strong verbal, interpersonal and listening skills.
  • Demonstrated ability to work independently and as a team member to deliver results.
  • Demonstrated self-starter and highly motivated.
  • Ability to travel throughout territory (may include overnight travel).
  • Must reside in territory geography.
  • Must possess a valid Driver's License and an acceptable driving record.
  • Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
  • Professional or Senior leveling will be based on years of relevant pharmaceutical sales experience.
  • Proficiency in speaking, comprehending, reading and writing English is required.

Exact compensation may vary based on items such as skills, experience and location. The salary range for this position is: $100,000 - $150,000 for Professional level and $108,000 - $162,000 for Senior level.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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