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Remote Call Center Representative Jobs in Rochester, NY

HMG Careers

Remote Sales Representative

Wadsworth, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Hilton, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Honeoye Falls, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Rochester, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Shortsville, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Brockport, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Retsof, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Spencerport, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Batavia, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Rochester, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Walworth, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Holley, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Elba, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Hemlock, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Lakeville, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Linwood, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Remote Sales Representative

Port Gibson, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

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Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote call center representative in Rochester, NY is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.
More about Remote Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Rochester, NY? The most popular types of Call Center Representative jobs in Rochester, NY are:
What are popular job titles related to Remote Call Center Representative jobs in Rochester, NY? For Remote Call Center Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representative jobs in Rochester, NY look for? The top searched job categories for Remote Call Center Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Call Center Representative jobs? Cities near Rochester, NY with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Rochester, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,777 per year, or $17.7 per hour.

Remote Sales Representative

HMG Careers

Wadsworth, NY โ€ข Remote

$69K/yr

Full-time

Posted 16 days ago

Job description

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.


You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

๏ปฟWhat We Offer:

  • Remote,ย work from home career.
  • Average first-year earnings of $69K commission + bonuses.
  • Life-long residual incomeย through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional trainingย with experienced managers.
  • High-quality leads provided: no calling family or friends.
  • Flexibleย hours:ย this is a fulltime career, but you can choose when you work.
  • Opportunitiesย for advancement and recognition asย we promote from within.
  • Dynamic Team Environment:ย Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.


Qualities We Value:

  • Willingness to learnย and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality:ย a positive and approachable demeanor.
  • A strong desire to helpย others: provide valuable advice and services.
  • Effective Communication Skills:ย your ability to connect with others is crucial.
  • Sales or customer service experienceย is advantageousย but not mandatory.

Your Qualifications:

  • Laptop or computerย with camera is required.
  • Possession of, or willingness to obtainย an LLQP license.
  • Basic computer literacyย is essential.
  • Primary residence in Canada or USA:ย you must reside in North America to be eligible.

Your Job Responsibilities:

  • Contact the leads we provideย to schedule virtual meetings with clients.
  • Present benefit programsย to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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