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Remote Call Center Representative Jobs in Appleton, WI

Sanford Health

Financial Analyst

Green Bay, WI · Remote

No Department Details This is a remote position, however the individual MUST reside in Wisconsin ... Collaborates with accounting staff for fair financial representation. Maintains various ...

New

KSI

Sales Representative - Wisconsin

Appleton, WI · Remote

$75K - $95K/yr

Sales Representative Location: Home-based office (Wisconsin) Field-Based/Territory:Madison, Milwaukee, Appleton, Green Bay (surrounding markets in Wisconsin), with occasional coverage into the ...

Holganix

Sales Operations Support

Green Bay, WI · On-site +1

... representative to join our team. This individual will serve as part of our sales team. They will ... Thanks to our farmers, we are growing fast, and you'll be at the center of helping us scale ...

Holganix

Sales Operations Support

Green Bay, WI · Remote

We are seeking a highly motivated and personable Sales Operations Support representative to join ... Thanks to our farmers, we are growing fast, and you'll be at the center of helping us scale ...

Land O'Lakes

Sales Development Manager

Green Bay, WI · Remote

This position is remote/virtual and can work from home but must be located within Wisconsin. Job ... Utilizes pre-call planning tools and approach * Relies on agronomy or services experts for ...

Land O'Lakes

Sales Development Manager

Oshkosh, WI · Remote

This position is remote/virtual and can work from home but must be located within Wisconsin. Job ... Utilizes pre-call planning tools and approach * Relies on agronomy or services experts for ...

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All JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Appleton, WI

Remote Call Center Representative information

See Appleton, WI salary details

$10

$17

$23

How much do remote call center representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote call center representative in Appleton, WI is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What are popular job titles related to Remote Call Center Representative jobs in Appleton, WI? For Remote Call Center Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representative jobs in Appleton, WI look for? The top searched job categories for Remote Call Center Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Call Center Representative jobs? Cities near Appleton, WI with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Appleton, WI as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $35,457 per year, or $17 per hour.
Customer Service Representative

Customer Service Representative

Kelly Services

Appleton, WI • Remote

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative (Temp Remote)

Pay: $21.00/hour
Schedule: Monday–Friday, 8:30 AM – 5:00 PM CST
Location: Remote (USA)
Assignment Dates: 07/27/2026 – 12/31/2026

Position Summary

We are seeking a detail-oriented Customer Issue/Service Representative to analyze, research, and gather required information to process customer service cases with a basic level of complexity. This role serves both internal and external customers through telephone and written communications while delivering exceptional customer service.

The ideal candidate will be able to work independently, maintain a high level of accuracy, and contribute to meeting established service and quality standards while identifying opportunities for process improvements.

Key Responsibilities
  • Process cases using workflow, administrative, and line-of-business systems accurately and in compliance with service, regulatory, and operational standards.
  • Analyze cases to determine complexity and identify appropriate routing or escalation when needed.
  • Research and resolve cases that require additional information or documentation.
  • Contact customers, financial associates, vendors, internal business units, and other resources as needed to resolve requests.
  • Handle sensitive and confidential customer communications, including inquiries and complaints.
  • Respond to telephone and written inquiries in a prompt, efficient, and professional manner.
  • Document customer interactions, communications, and actions taken to process requests.
  • Process work items including:
    • Deceased payor requests
    • Bank account changes and additions
    • Auto-pay setup, removal, and modification requests
    • Loan repayment transactions
  • Work independently to manage tasks and follow-up activities while maintaining productivity and quality standards.
Qualifications

Required:

  • High school diploma or equivalent
  • Strong interpersonal, verbal, and written communication skills
  • Proficiency with email, word processing, and spreadsheet software
  • Strong attention to detail

Preferred:

  • College degree
  • 1–3 years of customer service experience
  • 1–3 years of financial services industry experience
Additional Information
  • Background verification is required as part of the hiring process.
  • Fingerprinting will be completed upon hire for submission to the FBI for nationwide fingerprint record review.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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