Remote Call Center Manager Jobs in Appleton, WI (NOW HIRING)

Introduction
The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin.
The Department of Corrections is currently accepting applications for Adult Basic Education Teacher positions in institutions located throughout the state.
Current Vacancies Located At:
Felmers O. Chaney Correctional Center in Milwaukee, WI (Milwaukee County)
John C. Burke Correctional Center in Waupun, WI (Dodge County)
Kettle Moraine Correctional Institution in Plymouth, WI (Sheboygan County)
Milwaukee Secure Detention Facility in Milwaukee, WI (Milwaukee County)
New Lisbon Correctional Institution in New Lisbon, WI (Juneau County)
Oshkosh Correctional Institution in Oshkosh, WI (Winnebago County)
Racine Correctional Institution in Sturtevant, WI (Racine County)
Taycheedah Correctional Institution in Fond du Lac, WI (Fond du Lac County)
Thompson Correctional Center in Deerfield, WI (Dane County)
Position Summary
This position will provide professional educational services in Adult Basic Education (ABE ) to students in our care in order to meet their assessed individual academic needs.
This includes facilitating and managing a classroom, providing instruction, and developing/maintaining a competency-based curriculum.
This position will perform assessments and report on student progress. It will also monitor and manage student behavior, attend meetings, and work with other program areas as an inter-disciplinary team member.
Salary Information
This position is in pay schedule and range 13-04 with pay starting from $30.00/hour - $35.06/hour . Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. A probationary period is required.
This position may receive supplemental (add-on) pay adjustments for additional credits relevant to the position that are over and above the credits needed for certification. This add-on ranges from $0.97/hour to $2.97/hour of additional pay, based on relevant credits and professional development actions, as allowed in Section A (4.12) of the Compensation Plan .
Currently employees are eligible to receive supplemental (add-on) pay of $5.00/hr for all hours worked (not including leave time) at Green Bay Correctional Institution .
In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
• Insurance : Excellent and affordable health, dental, vision, and life insurance.
• An exceptional pension plan including a lifetime retirement payment.
• An optional tax-advantaged 457 retirement savings plan .
• The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
• Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• DOC is a qualifying employer for the Public Service Loan Forgiveness program.
• Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website.

To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here .
Job Details
This position is not eligible for remote work and will work on site. This is a year-round teaching position and is not seasonal.
This Job Opening recruits for multiple vacancies, so schedules may vary significantly based on the particular vacancy. Specifics can be discussed at time of interview. The most common schedule is Monday - Friday 7:45 AM - 4:30 PM. This position is FLSA Exempt.
This position is not anticipated to travel on a regular basis, but most DOC positions occasionally travel for training, meetings, conferences, or similar events.
Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application.
The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.
The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.
For more in -depth information on employment with the State of Wisconsin, please see the State Employee Handbook .
Qualifications
Applicants must meet the Adult Basic Education (ABE) credentials determined by the Wisconsin Technical College System (WTCS).
Applicants must meet at least one of the four criteria listed below in order to be eligible to move forward in the selection process :
1) Bachelor's Degree (or higher) in Elementary Education or Special Education.
2) Bachelor's Degree (or higher) in Secondary Education in the area of English, Math, Reading, Science, or Social Studies
3) Bachelor's Degree (or higher) with a major or minor in English, Math, Reading, Science, or Social Studies
4) Bachelor's Degree (or higher) with 15 combined semester credits in English, Math, Reading, Science, or Social Studies.
In general, Health, Art, Music, or Physical Education coursework does not count as Math, Reading, English, Science, or Social Studies .
You must UPLOAD your Bachelor's Degree transcripts with your application or you may UPLOAD a copy of an active Teaching License issued by the State of Wisconsin Department of Public Instruction (not just entering the number).
How To Apply
This application requires submission of a resume and your Bachelor's Degree college transcripts . They do not need to be certified transcripts for application; unofficial but complete transcripts are acceptable. One of document types available when uploading documents will be " Transcripts ", which is what you should use.
If you have an advanced degree that you are using as the basis for your qualification, you should also upload those transcripts, but you still need to upload your Bachelor's Degree transcripts. You can use "Other" if you cannot upload your documents as one file.
If you do not have your bachelor's degree transcripts available at the moment, you can substitute a copy of an active Teacher's License from the Wisconsin DPI for the application process. The license is not required for the position , but is a means of applying before obtaining your transcripts. You will still need to supply your transcripts at time of interview as they are required for the hiring process. One of document types available when uploading documents will be " License/Certification ", which is what you should use.
If you encounter difficulties, please seek support before submitting your application.
Applications without transcripts (or an uploaded DPI license) will not be eligible to advance to the next step of the selection process.
Your resume should detail your training and experience specifically related to the qualifications section listed in the job posting, especially if there is anything that needs to be elaborated on regarding your transcripts.
Transcripts and resumes will be evaluated by a job expert and candidates that meet the qualifications will be invited to participate in the next step of the selection process.
To apply: Click on "Apply for Job" to start the application process. Follow the steps outlined in the application process to submit your application.
Submitted materials will be evaluated by a job expert and qualified applicants will be invited to participate in the next step of the selection process.
Permanent classified employees who are eligible for consideration as a transfer or voluntary demotion must complete the application process in order to be considered.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Questions can be directed to Athena Foster, HR Specialist - Senior, at Athena.Foster@wisconsin.gov .
Deadline to Apply
Applications will be accepted on an ongoing basis until the needs of the department are met. This posting will be up until: Wednesday December 16 th , 2026 . At that time, we anticipate creating a new job opening to continue recruiting for this classification, and individuals will need to reapply to be considered. Applications are processed every week, usually on Thursdays . After your application is processed, you will receive an eligibility designation. The register created from this announcement will be used to fill vacancies, statewide, as they occur for up to 6 months.
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