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Remote Call Center Data Entry Jobs in Tennessee (NOW HIRING)

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... Experience managing ServiceNow update sets, data imports, and configuration migrations between ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... Experience managing ServiceNow update sets, data imports, and configuration migrations between ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

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All JobsCall Center Data Entry JobsRemote Call Center Data Entry JobsRemote Call Center Data Entry Jobs in Tennessee

Remote Call Center Data Entry information

What is the difference between Remote Call Center Data Entry vs Remote Customer Service Representative?

AspectRemote Call Center Data EntryRemote Customer Service Representative
Primary RoleInputting and updating data from call center interactionsAssisting customers with inquiries, complaints, and support
Skills NeededData entry, accuracy, typing speedCommunication, problem-solving, customer service
Work EnvironmentCall center software, data management systemsCustomer support platforms, CRM tools
Common CertificationsNone typically required, but data entry certifications helpfulCustomer service certifications beneficial

While both roles often operate remotely within call center environments, Remote Call Center Data Entry focuses on accurately inputting data from calls, whereas Remote Customer Service Representatives handle direct customer interactions and support. The roles differ mainly in their core responsibilities but share similar work settings and skills.

What are the most commonly searched types of Call Center Data Entry jobs in Tennessee?

The most popular types of Call Center Data Entry jobs in Tennessee are:

What are popular job titles related to Remote Call Center Data Entry jobs in Tennessee?

For Remote Call Center Data Entry jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Data Entry jobs in Tennessee look for?

The top searched job categories for Remote Call Center Data Entry jobs in Tennessee are:

Remote Call Center Data Entry jobs near you

Revenue Cycle Pre-Registration Associate

Quorum Health

Brentwood, TN • Remote

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Quorum Health rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Revenue Cycle Pre-Registration Associate

Employment Type: Full Time
Location:  Remote
Reports To: Senior Manager, Pre-Registration

You must reside in one of these states to be eligible for this position:

Arkansas                  California                 Kentucky
Massachusetts                Nevada                    New Mexico
Oregon                  Utah                      Tennessee
Texas                     Wyoming

Job Summary:

The Revenue Cycle Pre-Registration Associate position is responsible for pre-registering scheduled patients. The role includes conducting pre-service patient interviews, ensuring a complete and accurate billing record for the scheduled service, as well as collecting estimated patient financial liabilities. These efforts will result in increased net revenue by reducing bad debt and potential write-offs due to a lack of patient collections or front-end related denials. Interactions will be conducted with providers, payers, patients, and hospital-based personnel. Duties are to be performed accurately and timely while providing exceptional customer service.

Key Responsibilities:

  • Responsible for interviewing patients via phone through inbound/outbound efforts while completing the pre-registration process.
  • Responsible to comply with regulatory requirements during the pre-registration process.  Including but not limited to completing the Medicare Secondary Payer Questionnaire.
  • Responsible to educate patients on their estimated out of packet financial responsibility..  Collects liabilities while within the guidelines set forth by the organization.
  • Responsible to escalate high dollar out of pocket accounts at risk for non-patient payment prior to services being rendered.
  • Resolves patient demographic and insurance discrepancies as identified through various system tools.
  • Responsible for thoroughly and accurately documenting the outcome of the patient interview while delivering excellent customer service.
  • Responsible to observe privacy, safety, and security procedures, using equipment and materials properly.
  • Possesses the ability to work within a remote call center environment free from distractions and background noise. 
  • Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed.

Required Skills & Qualifications:

  • Proficient in typing.
  • General knowledge of medical terminology.
  • Ability to communicate effectively and professionally in English, both verbally and in writing. Bilingual a plus.
  • Critical thinking and problem-solving skills.
  • High school graduate or equivalent.
  • One year of previous scheduling experience in the medical field is preferred. 

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.

What Quorum Health employees say

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