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Remote Call Center Data Entry Jobs (NOW HIRING)

Orgenesis

Call Center Agent

Fort Worth, TX · On-site +1

$45K - $70K/yr

Location: Remote (United States) Employment Type: Full-Time Department: Customer Experience ... Data Entry * Ticketing Systems * Call Center Platforms * Virtual Communication Tools * Basic ...

Orgenesis Inc

Call Center Representative

Richmond, VA · Remote

$15.75 - $19.75/hr

Remote (United States) Employment Type: Full-Time Department: Customer Support / Contact Center ... Data Entry * Call Center Software * Ticketing Systems * Virtual Communication Platforms Daily ...

New

Orgenesis Inc

Call Center Agent

Fort Worth, TX · Remote

$20 - $35/hr

Location: Remote (United States) Employment Type: Full-Time Department: Customer Experience ... Data Entry * Ticketing Systems * Call Center Platforms * Virtual Communication Tools * Basic ...

New

Orgenesis

Call Center Representative

Richmond, VA · On-site +1

$45K - $74K/yr

Remote (United States) Employment Type: Full-Time Department: Customer Support / Contact Center ... Data Entry * Call Center Software * Ticketing Systems * Virtual Communication Platforms Daily ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Job Title : Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months ... data entry and maintain patient records Coordinate communication with medical personnel through ...

Avery Partners

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

MCI Careers

$7.25 - $11.50/hr

We are looking for motivated Remote Call Center Sales Representative s to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the ...

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Remote Call Center Data Entry information

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$11

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$24

How much do remote call center data entry jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote call center data entry in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Data Entry vs Remote Customer Service Representative?

AspectRemote Call Center Data EntryRemote Customer Service Representative
Primary RoleInputting and updating data from call center interactionsAssisting customers with inquiries, complaints, and support
Skills NeededData entry, accuracy, typing speedCommunication, problem-solving, customer service
Work EnvironmentCall center software, data management systemsCustomer support platforms, CRM tools
Common CertificationsNone typically required, but data entry certifications helpfulCustomer service certifications beneficial

While both roles often operate remotely within call center environments, Remote Call Center Data Entry focuses on accurately inputting data from calls, whereas Remote Customer Service Representatives handle direct customer interactions and support. The roles differ mainly in their core responsibilities but share similar work settings and skills.

More about Remote Call Center Data Entry jobs
What cities are hiring for Remote Call Center Data Entry jobs? Cities with the most Remote Call Center Data Entry job openings:
What are the most commonly searched types of Call Center Data Entry jobs? The most popular types of Call Center Data Entry jobs are:
What states have the most Remote Call Center Data Entry jobs? States with the most job openings for Remote Call Center Data Entry jobs include:
What job categories do people searching Remote Call Center Data Entry jobs look for? The top searched job categories for Remote Call Center Data Entry jobs are:
Remote Call Center Data Entry jobs near you
Infographic showing various Remote Call Center Data Entry job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,689 per year, or $17.6 per hour.
Call Center Agent

Call Center Agent

Orgenesis

Fort Worth, TX • On-site, Remote

$45K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Orgenesis is a global biotechnology company committed to advancing innovative cell and gene therapy solutions that improve patient care worldwide. Through operational excellence and exceptional customer support, we help connect patients, healthcare providers, partners, and stakeholders with the information and services they need. We are seeking dedicated and customer-focused Call Center Agents to join our growing remote support team.
Position Summary
The Call Center Agent is responsible for handling inbound and outbound customer communications, addressing inquiries, resolving issues, documenting interactions, and providing outstanding customer service. This position requires strong communication skills, professionalism, problem-solving abilities, and the ability to work effectively in a fast-paced remote environment.
Location: Remote (United States)
Employment Type: Full-Time
Department: Customer Experience & Support
Reports To: Call Center Supervisor / Customer Support Manager
Salary Range: $20.00 - $35.00 per hour, based on experience, qualifications, and location.
Key Responsibilities
Customer Communication
  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Handle customer inquiries regarding products, services, programs, and company procedures.
  • Respond to customer emails, voicemails, and support tickets.
  • Provide accurate information while maintaining excellent service standards.
  • Build positive relationships with customers and stakeholders.
Issue Resolution
  • Identify customer concerns and determine appropriate solutions.
  • Resolve routine service issues during first contact whenever possible.
  • Escalate complex issues to supervisors or specialized departments.
  • Follow up with customers to ensure satisfactory resolution.
  • Maintain ownership of customer concerns until completion.
Outbound Calls & Follow-Up
  • Conduct outbound calls regarding customer requests, account updates, and follow-up activities.
  • Confirm appointments, service requests, and account information.
  • Participate in customer outreach initiatives and satisfaction surveys.
  • Support retention and engagement efforts.
Documentation & Data Management
  • Record detailed notes regarding all customer interactions.
  • Update customer information in CRM systems.
  • Maintain accurate records and documentation.
  • Ensure data integrity and confidentiality.
  • Generate reports and summaries as required.
Administrative Support
  • Process forms, requests, and customer documentation.
  • Assist with scheduling and coordination activities.
  • Support department projects and operational initiatives.
  • Maintain compliance with company policies and procedures.
Team Collaboration
  • Collaborate with customer service, operations, finance, and management teams.
  • Participate in team meetings, training sessions, and quality reviews.
  • Share customer feedback and recommendations for service improvements.
  • Contribute to a positive and collaborative work environment.
Qualifications
Required Qualifications
  • High school diploma or equivalent.
  • Minimum of 1 year of customer service, call center, contact center, administrative, or support experience.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to multitask and prioritize responsibilities.
  • Ability to work independently in a remote environment.
  • Reliable internet connection and dedicated home workspace.
Preferred Qualifications
  • Associate's or Bachelor's degree.
  • Previous remote call center experience.
  • Experience in healthcare, biotechnology, pharmaceutical, or life sciences industries.
  • Experience using CRM platforms such as Salesforce, Zendesk, HubSpot, or similar systems.
  • Bilingual language skills are highly valued.
Required Skills
Customer Service Skills
  • Active Listening
  • Customer Relationship Management
  • Empathy and Patience
  • Conflict Resolution
  • Customer Retention
  • Professional Communication
  • Problem Solving
  • Time Management
Technical Skills
  • CRM Software
  • Microsoft Office Suite
  • Google Workspace
  • Data Entry
  • Ticketing Systems
  • Call Center Platforms
  • Virtual Communication Tools
  • Basic Reporting Software
Daily Duties
A typical day may include:
  • Answering inbound customer calls.
  • Responding to customer emails and messages.
  • Updating customer records and databases.
  • Resolving service-related concerns.
  • Processing requests and documentation.
  • Conducting follow-up communications.
  • Collaborating with internal departments.
  • Meeting productivity and customer satisfaction goals.
Performance Expectations
Successful candidates will:
  • Maintain high customer satisfaction ratings.
  • Meet established call quality and productivity standards.
  • Resolve inquiries accurately and efficiently.
  • Maintain accurate documentation.
  • Adhere to company policies and compliance standards.
  • Demonstrate professionalism in every customer interaction.
Benefits
Health & Wellness
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Assistance Program (EAP)
  • Mental Health Support Resources
  • Wellness Programs
Financial Benefits
  • Competitive Compensation
  • Performance-Based Bonus Opportunities
  • 401(k) Retirement Plan with Company Match (where applicable)
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) Eligibility
Paid Time Off
  • Paid Time Off (PTO)
  • Paid Holidays
  • Sick Leave
  • Bereavement Leave
  • Jury Duty Leave
Remote Work Benefits
  • Fully Remote Work Environment
  • Flexible Scheduling Opportunities
  • Home Office Support
  • Equipment Assistance (where applicable)
Professional Development
  • Paid Training Programs
  • Career Advancement Opportunities
  • Leadership Development Programs
  • Continuing Education Resources
  • Internal Promotion Opportunities
Work Schedule
  • Full-Time Position
  • Monday through Friday
  • Flexible shifts available based on business needs
  • Occasional evening or weekend coverage may be required
Why Join Orgenesis?
At Orgenesis, employees contribute to meaningful work that supports innovation in healthcare and biotechnology. We foster a collaborative culture that values integrity, service excellence, continuous learning, and professional growth. As a Call Center Agent, you will help create positive experiences for customers while supporting a mission-driven organization focused on improving lives globally.
Equal Opportunity Employer
Orgenesis is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

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