ZipRecruiter

Log In

2

Remote Call Center Assistant Jobs in Austin, TX (NOW HIRING)

Addison Group

Remote Support Tech

West Lake Hills, TX · Remote

$27/hr

This candidate will be active in our client's Call Center queue taking calls from all employees ... Expected to troubleshoot/assist users, create tickets, document thoroughly, and escalate as ...

Liveops

Remote Customer Service Representative

Austin, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

next page

Showing results 1-20

All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Austin, TX

Remote Call Center Assistant information

See Austin, TX salary details

$11

$24

$33

How much do remote call center assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote call center assistant in Austin, TX is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Austin, TX?

The most popular types of Remote Call Center jobs in Austin, TX are:

What are popular job titles related to Remote Call Center Assistant jobs in Austin, TX?

For Remote Call Center Assistant jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in Austin, TX look for?

The top searched job categories for Remote Call Center Assistant jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Call Center Assistant jobs?

Cities near Austin, TX with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in Austin, TX as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,303 per year, or $24.2 per hour.

Customer Service Representative - $15/hr - Remote Temp

San Marcos, TX • Remote

Gallagher
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance

Good employer

Recommended by parents

Respectful managers

Learn more about Gallagherexternal

$15/hr

Full-time

Posted 5 days ago

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

LIG, a division of Gallagher,  is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company.  This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers.  We are looking for experienced individuals that have been successful in a remote/call center work environment.

Position Details: 

  • Pay - $15/hr
  • Hours - 2 shifts -  9am - 6pm EST and 10am - 7pm EST 
  • Fully Remote position - Equipment provided 
  • Temporary Position - Projected start date 9/28/26 to January 15, 2027

How you'll make an impact

Essential Duties and Responsibilities:

  • Receive inbound calls including transferred sales leads and calls from current and potential customers. 
  • Must be able to transfer these calls to the proper queues or individuals easily.
  • Follow the LIG proper call script for each type of partnership and call we receive and make.
  • Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests.

About You

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Arthur J. Gallagher & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply