ZipRecruiter

Log In

2

Remote Call Center Assistant Jobs in Oregon (NOW HIRING)

New Home Star

Online Sales Assistant

Bend, OR · Remote

$23/hr

This fully remote position combines customer engagement with operational support. You'll assist ... Customer service, inside sales, sales support, call center, administrative, or real estate ...

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

A Call Center Support Agent serves as the frontline representative of a company, managing a variety ... Remote from home work; consistent internet connection required; professional home office with ...

AmeriSave Mortgage Corp.

$130K - $150K/yr

This fully remote role will focus on data-driven optimization of our call center operations to maximize contact rates, conversion, and profitability. This is a fast-paced, high-ownership environment ...

Senture

Member Engagement Coordinator

$15/hr

Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-Sunday, 9 AM-5:30 PM EST. * Competitive benefits, PTO, growth, and development opportunities. * This position is fully remote, work from home.

Web Hosting Northwest

$16 - $21.75/hr

... time * Assist in preparation of daily, weekly or monthly reports * Serve as a resource and ... Prior call center experience preferred * Strong verbal and written communication, including grammar ...

(ISC)2

Customer Experience Associate - Remote

$14.50 - $20/hr

This is not a conventional call center role with the focus on customer experience as opposed to ... Carry out effective outreach to customers as required. * Assist CPE Auditor with non-complex audits ...

previous page

Showing results 41-60

All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Oregon

Remote Call Center Assistant information

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Oregon? The most popular types of Remote Call Center jobs in Oregon are:
What are popular job titles related to Remote Call Center Assistant jobs in Oregon? For Remote Call Center Assistant jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Assistant jobs in Oregon look for? The top searched job categories for Remote Call Center Assistant jobs in Oregon are:
Remote Call Center Assistant jobs near you

Contact Center National Sales Specialist

Cellular Sales Verizon Authorized Retailer

Remote

Other

Posted 18 days ago

Job description

Cellular Sales

Contact Center National Sales Specialist

ClassificationNon-Exempt

Reports toCC National Sales Supervisor

JOB DESCRIPTION

Summary/ObjectiveSell Verizon Wireless (VZW) devices and services by proactively engaging customers through outbound calling and consultative sales conversations. This role focuses on driving new revenue growth by initiating contact with consumer customers, following up on leads, uncovering needs, and delivering tailored wireless solutions that build trust and long-term customer relationships

Essential Functions

 

  • Proactively conducts outbound sales calls to new and existing customers to generate interest, qualify opportunities, and drive device and service sales.
  • Handles inbound consumer leads while maintaining a strong outbound calling cadence to maximize sales productivity and pipeline development.
  • Conducts consultative sales appointments via phone and online platforms to assess customer needs and recommend appropriate VZW products, devices, plans, and services.
  • Independently sets, confirms, and manages sales appointments; accepts appointments scheduled by the Consumer Solutions team or leadership.
  • Manages all phases of the sales cycle, including outbound prospecting, needs discovery, solution presentation, order processing, and post-sale follow-up.
  • Identifies upselling and retention opportunities by reviewing customer accounts and proactively offering upgrades, renewals, or additional wireless solutions.
  • Makes, receives, and accurately dispositions a high volume of sales calls in alignment with performance and productivity expectations.
  • Acts as a liaison between customers, Verizon Wireless, and internal support teams to ensure seamless and professional customer experience.
  • Develops, presents, and fulfills customer proposals and orders, with or without support team assistance, while maintaining accuracy and compliance.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Competencies

     

  • Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs and giving high priority to customer satisfaction and customer service.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics
  • Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area

    • Supervisory ResponsibilityThis position has no supervisory responsibilities.

    Work EnvironmentThis is a remote/work from home position.

    Physical DemandsMust be able to perform repetitious hand/eye movement; Must be able to sit for long periods; Must be able to lift up to 15 lbs.

    Position Type/Expected Hours of WorkThis is a full-time position. Call Center Schedule hours.

    Travel0 - 10%

    Required Education and Experience

  • High School diploma or GED

    • Preferred Education and Experience

  • Prior experience in outbound sales, inside sales, or call-center-based selling preferred.
  • Experience selling wireless, telecommunications, or technology products a plus.

    • Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

  • Customer and Personal Service - Understanding customer needs and delivering value-driven solutions.
  • English Language - Strong command of grammar, composition, and clear communication.
  • Sales Knowledge - Familiarity with outbound sales techniques, objection handling, and closing strategies.

    • AAP/EEO Statement 

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Employment Type: OTHER

    Apply