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Remote Call Center Agent Jobs in Provo, UT (NOW HIRING)

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$55K - $75K/yr

... Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$85K/yr

... Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$75K/yr

... Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Imh

Cardiology Electrophysiologist

Provo, UT · On-site +1

$7.25 - $999.99/hr

... II Trauma Center situated between the Salt Lake Valley and St. George. The EP program at Utah ... This position will be full time, Monday-Friday with a 1 and 5 call schedule that may include ...

Intermountain Health

OBGYN Physician

Sandy, UT · On-site +1

$1.5K/mo

Manageable unrestricted call taken from home, shared with an affiliate group to average about 1 ... Alta View Hospital is a 59 bed level IV Trauma Center, home to a level II NICU, Da Vinci Robotics ...

Imh

OBGYN Physician

Sandy, UT · On-site +1

$1.5K/mo

Manageable unrestricted call taken from home, shared with an affiliate group to average about 1 ... Alta View Hospital is a 59 bed level IV Trauma Center, home to a level II NICU, Da Vinci Robotics ...

Ampian HR

Appointment Setter - SALES

Sandy, UT · On-site +1

Actively participates in call reviews, role-playing, training, and coaching sessions and demonstrates improvement by applying feedback in future sales conversations. Meet or Exceed KPIs:

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Remote Call Center Agent information

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How much do remote call center agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote call center agent in Provo, UT is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.17 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Provo, UT as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,875 per year, or $16.3 per hour.

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Position: Customer Service Representative
Location: Remote
Job Type: Full-Time
Company: Village Capital & Investment LLC
About Us
Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.
Job Summary
Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.
Responsibilities
  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits
  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time consistent schedules
  • Overtime opportunities available

Requirements
  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available
  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Apply