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Remote Call Center Agent Jobs in Angleton, TX (NOW HIRING)

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

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Call Center Sales Representative

Houston, TX · Remote

$50K - $70K/yr

Please do not apply if you do not have outbound sales experience, remote phone sales experience ... Close sales in one call and achieve quotas * Meet daily key performance indicators and monthly ...

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How much do remote call center agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote call center agent in Angleton, TX is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $15.72 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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What cities near Angleton, TX are hiring for Remote Call Center Agent jobs?

Cities near Angleton, TX with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Angleton, TX as of August 2026, with employment types broken down into 50% Part Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $29,631 per year, or $14.2 per hour.

Remote Call Center Representative

Medix

Pearland, TX • On-site, Remote

$15 - $16.80/hr

Full-time

Re-posted 23 days ago

Job description

Healthcare Call Center Representative
Fully Remote | Full-Time | Contract-to-Hire
Employment Type: Contract-to-Hire (3-4 month contract through Medix)
Pay Rate: $16.80/hour
Start Dates: August 3rd & September 14th
Location: Fully Remote
About the Role
We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare inquiries. This role serves as the first point of contact for patients and requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, high-volume call center environment.
This opportunity is ideal for candidates who enjoy helping others, have healthcare customer service experience, and are comfortable working independently in a structured remote setting.
Responsibilities
  • Handle 40-80+ inbound patient calls daily in a high-volume contact center environment
  • Schedule, confirm, reschedule, and cancel patient appointments accurately
  • Assist patients with general questions and provide clear, professional support
  • Route calls appropriately to specialty departments or additional resources
  • Utilize Epic EMR to complete appointment scheduling and documentation
  • Follow established scheduling procedures, workflows, and quality standards
  • Maintain performance metrics related to call quality, accuracy, and productivity
  • Participate in coaching sessions, feedback discussions, and quality assurance reviews

Required Qualifications
  • High school diploma or equivalent (proof required)
  • Strong verbal communication and customer service skills
  • Ability to manage a high volume of calls while maintaining accuracy
  • Strong attention to detail and organizational skills
  • Ability to work independently in a remote environment

Preferred Qualifications
  • Bilingual in Spanish and English strongly encouraged
  • Previous healthcare scheduling or patient access experience
  • Experience working with Epic EMR
  • Prior call center experience

Training Requirements
  • 4 weeks of mandatory training
  • Monday-Friday, 8:00 AM-5:00 PM CST
  • No time off permitted during training
  • Camera must remain on during training sessions
  • Supervised call handling begins during Week 3
  • Ongoing coaching and quality reviews continue after training completion

Post-Training Schedule
Schedules are assigned based on business needs and may include:
  • 8:00 AM-5:00 PM CST
  • 9:00 AM-6:00 PM CST
  • 10:00 AM-7:00 PM CST
  • 11:00 AM-8:00 PM CST
  • 12:00 PM-9:00 PM CST

Weekend availability is required.
Remote Work Requirements
  • Minimum 50 Mbps high-speed internet connection
  • Hardwired Ethernet connection required (no Wi-Fi, hotspot, or satellite internet)
  • Quiet, professional workspace free from distractions and background noise
  • Dedicated desk/workstation setup
  • Ability to complete required IT and equipment questionnaires

Equipment Provided
  • Thin client terminal
  • Dual monitors
  • Keyboard and mouse
  • Webcam
  • Wired headset
  • Ethernet cable

Candidates must have backup personal equipment available in the event of delays, replacements, or technical issues with company-provided equipment.
Hiring Process
  • Internet speed verification
  • IT hardware questionnaire completion
  • Two professional references
  • One-round interview with Contact Center Leadership

Compliance Requirements
  • Education verification
  • Employment verification
  • Background check
  • Drug screening
  • Health screening

Why Consider This Opportunity?
  • Fully remote position with equipment provided
  • Contract-to-hire opportunity with potential long-term employment
  • Structured training program and ongoing support
  • Opportunity to grow within a healthcare organization
  • Gain valuable experience in patient access and healthcare operations

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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