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Remote Call Center Agent Jobs in California (NOW HIRING)

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual ... Use remote monitoring and web resource tools to identify client needs from active alerts, system ...

Mercor

Voice Narrator - AI Trainer

San Diego, CA · Remote

$50 - $150/hr

CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location: Remote Commitment: 5-10 hours/week Role Responsibilities * Record high-quality voice samples across diverse scripts ...

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How much do remote call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center agent in California is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in California? The most popular types of Call Center Agent jobs in California are:
What are popular job titles related to Remote Call Center Agent jobs in California? For Remote Call Center Agent jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Agent jobs in California look for? The top searched job categories for Remote Call Center Agent jobs in California are:
What cities in California are hiring for Remote Call Center Agent jobs? Cities in California with the most Remote Call Center Agent job openings:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in California as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,341 per year, or $17 per hour.

Remote Inbound Insurance Representatives

VOLT

Sacramento, CA • On-site, Remote

$17/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Apply for tomorrow's opportunity today, with Volt.
Volt is hiring Remote Inbound Insurance Representatives to support customers in a fast-paced, high-volume contact center environment. This is a 100% work-from-home position supporting customers during Pacific Time Zone business hours.
If you have experience handling high-volume inbound calls in a remote, call center, or medical insurance environment, we'd love to hear from you!
As an Inbound Insurance Representative, you will:
  • Handle a high volume of inbound customer calls, emails, and chat inquiries
  • Provide information regarding:
    • Health insurance plans and benefits
    • Prescription coverage and eligibility
    • Products, services, and company procedures
    • Online ordering and e-commerce support
    • Payment processing and collections
    • Order status, shipping updates, and inventory availability
  • Research and resolve customer concerns and escalations
  • Accurately document customer interactions and complete required forms and correspondence
  • Educate customers on available products, services, and program benefits
  • Process claims and related transactions as needed
  • Support Sales Representatives with customer requests and order inquiries
  • Participate in system testing and quality assurance activities
  • Monitor customer trends and provide feedback to internal teams
  • Maintain compliance with company policies, procedures, and service standards
  • Attend occasional client events, benefit fairs, or open enrollment meetings as required

This is a full-time opportunity.
Schedule:
  • Work schedule may include Monday through Sunday, based on business needs.
  • Employees scheduled to work on Saturday and/or Sunday will receive alternate days off during the week.

Typical Shift Hours:
  • 6:55 AM - 3:25 PM PT (9:55 AM - 6:25 PM ET)
  • 8:30 AM - 5:00 PM PT (11:30 AM - 8:00 PM ET)

Shift assignment and schedule are determined based on business needs and may vary.
Qualifications and Requirements:
  • Position requires home internet access:
    • Internet Connection: Wired connection to router/modem (cable provided; router/modem not provided)
    • Download Speed: Minimum 50 Mbps
    • Upload Speed: Minimum 10 Mbps
    • Latency: Less than 150 m
  • 1-2 years of customer service experience in industries such as call centers, insurance, retail, software, telecommunications, or eyewear.
  • Flexible availability, including weekends, holidays, and overnight shifts.
  • Strong internet and browser knowledge.
  • Ability to work with multiple software programs at once.
  • Proficiency in Microsoft Office.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Good judgment and discretion in handling customer interactions.
  • Ability to multitask in a fast-paced environment.

Pay Rate: $17.00 per hour to start.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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About Volt Workforce Solutions

Sourced by ZipRecruiter

Volt Workforce Solutions is a recognized leader in the staffing industry, proudly serving the United States and headquartered in Parsippany, NJ. Starting with its humble beginnings in the late 1950s as a publishing company, Volt has grown exponentially to provide quality staffing solutions within a plethora of industries like Technology, Engineering, Accounting, Administrative, Call Centre, and much more. This evolution is concrete proof of the company's dedication to adapt and thrive, embodying its core values of Integrity, Respect, Excellence, Innovation, and Success. Volt’s mission is to make businesses successful by providing what they need most – talented people.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Parsippany, NJ, US

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