Support the development of process maps, journey maps, requirements documents, workflow diagrams ... Communicate effectively with business, technical, and executive stakeholders at varying levels of ...
Support the development of process maps, journey maps, requirements documents, workflow diagrams ... Communicate effectively with business, technical, and executive stakeholders at varying levels of ...
Business/ Process Analyst AI Reliability Engineering - Remote
Chantilly, VA · On-site +1
$100K/yr
Responsibilities for this Position What You'll Own Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and ...
Business/ Process Analyst AI Reliability Engineering - Remote
Chantilly, VA · On-site +1
$100K/yr
Responsibilities for this Position What You'll Own Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and ...
Business/ Process Analyst AI Reliability Engineering - Remote
Chantilly, VA · On-site +1
$100K/yr
Responsibilities for this Position What You'll Own Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and ...
Business/ Process Analyst AI Reliability Engineering - Remote
Chantilly, VA · On-site +1
$100K/yr
Responsibilities for this Position What You'll Own Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Hands on experience with Process Mapping and Modeling and creating and validating process ...
New
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Hands on experience with Process Mapping and Modeling and creating and validating process ...
New
Business/ Process Analyst AI Reliability Engineering - Remote
Chantilly, VA · Remote
$62K - $84K/yr
Responsibilities for this Position What You'll Own Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and ...
Business/ Process Analyst AI Reliability Engineering - Remote
Chantilly, VA · Remote
$62K - $84K/yr
Responsibilities for this Position What You'll Own Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and ...
Factory Business Process Owner
South Boston, VA · On-site +1
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Factory Business Process Owner
South Boston, VA · On-site +1
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Use process mapping and diagramming techniques to document current and future-state workflows ... Technical and Business Communication Job Location: Remote; however, this position requires that the ...
Use process mapping and diagramming techniques to document current and future-state workflows ... Technical and Business Communication Job Location: Remote; however, this position requires that the ...
Use process mapping and diagramming techniques to document current and future-state workflows ... Technical and Business Communication Job Location: Remote; however, this position requires that the ...
Use process mapping and diagramming techniques to document current and future-state workflows ... Technical and Business Communication Job Location: Remote; however, this position requires that the ...
Full time - Contingent Hire - Remote REQUIRED QUALIFICATIONS: * Education:Bachelor's Degree in ... Manage business process mapping and documenting internal controls. * Analyze data to improve ...
Full time - Contingent Hire - Remote REQUIRED QUALIFICATIONS: * Education:Bachelor's Degree in ... Manage business process mapping and documenting internal controls. * Analyze data to improve ...
Manager Business Process Improvements
Mclean, VA · On-site +1
NuvoLogic Consulting is seeking a Manager to support various business process improvement projects ... Remote or Hybrid Work
Manager Business Process Improvements
Mclean, VA · On-site +1
NuvoLogic Consulting is seeking a Manager to support various business process improvement projects ... Remote or Hybrid Work
Senior Business Process Re-Engineering Specialist
Herndon, VA · On-site +1
$120K - $130K/yr
Remote Clearance Required: Public Trust Clearance Position Type: Full-Time About the company: At ... The Business Process Re-Engineering (BPR) Specialist - Senior leads business transformation and ...
Senior Business Process Re-Engineering Specialist
Herndon, VA · On-site +1
$120K - $130K/yr
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ServiceNow Business Analyst
Alexandria, VA · Remote
$110K - $130K/yr
Fully Remote (EST hours) * Job Type: Full-time * Salary: $110,000-$130,000 annually, based on ... Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
Quick apply
ServiceNow Business Analyst
Alexandria, VA · Remote
$110K - $130K/yr
Fully Remote (EST hours) * Job Type: Full-time * Salary: $110,000-$130,000 annually, based on ... Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
$80K - $92K/yr
... business process maps, user stories, wireframes, mockups, and functional specifications • ... remote • Strong data management abilities • Strong relationship management skills • Strong ...
$80K - $92K/yr
... business process maps, user stories, wireframes, mockups, and functional specifications • ... remote • Strong data management abilities • Strong relationship management skills • Strong ...
Requirements Analyst
Herndon, VA · On-site +1
$100K - $117K/yr
Remote Clearance Required: Public Trust Clearance Position Type: Full-Time About the company: At ... Develop user stories, use cases, process flows, and business requirements documents. * Facilitate ...
Requirements Analyst
Herndon, VA · On-site +1
$100K - $117K/yr
Remote Clearance Required: Public Trust Clearance Position Type: Full-Time About the company: At ... Develop user stories, use cases, process flows, and business requirements documents. * Facilitate ...
Remote Business Development Rep (Construction & Manufacturing)
Richmond, VA · Remote
$18 - $25/hr
Position Title: Business Development Rep (Construction & Manufacturing) Location: Remote ... Recruiting/staffing process knowledge * CRM/ATS proficiency * Time management and pipeline ...
Quick apply
Remote Business Development Rep (Construction & Manufacturing)
Richmond, VA · Remote
$18 - $25/hr
Position Title: Business Development Rep (Construction & Manufacturing) Location: Remote ... Recruiting/staffing process knowledge * CRM/ATS proficiency * Time management and pipeline ...
Annual Career Development Process Job Type: Full-time/Exempt Location: Fully Remote / Contractor ... Demonstrated experience with business process mapping, internal controls documentation, and audit ...
Annual Career Development Process Job Type: Full-time/Exempt Location: Fully Remote / Contractor ... Demonstrated experience with business process mapping, internal controls documentation, and audit ...
Product Analyst
Arlington, VA · On-site +1
$80K - $120K/yr
None Potential for Remote Work: ORA_HYBRID Description We have a project opportunity on our ... Experience with data analysis, reporting, or business process mapping preferred Required Clearance:
Product Analyst
Arlington, VA · On-site +1
$80K - $120K/yr
None Potential for Remote Work: ORA_HYBRID Description We have a project opportunity on our ... Experience with data analysis, reporting, or business process mapping preferred Required Clearance:
Must have a strong business process analysis and understanding of user and functional requirement; business process mapping. Must have system implementation skills, to include: conceptual and ...
Must have a strong business process analysis and understanding of user and functional requirement; business process mapping. Must have system implementation skills, to include: conceptual and ...
Experience using process mapping tools such as Visio or Lucidchart * Experience supporting UAT ... Remote Office (US99)
Experience using process mapping tools such as Visio or Lucidchart * Experience supporting UAT ... Remote Office (US99)
Remote Business Process Mapping information
What is the difference between Remote Business Process Mapping vs Remote Business Analyst?
| Aspect | Remote Business Process Mapping | Remote Business Analyst |
|---|---|---|
| Primary Focus | Visualizing and documenting business processes | Analyzing and improving business systems and requirements |
| Skills & Certifications | Process modeling, BPMN, Visio, process improvement | Requirements gathering, data analysis, stakeholder communication |
| Work Environment | Collaborates with process owners, often in operations | Works with stakeholders across departments to optimize systems |
| Industry Usage | Common in operations, BPM projects | Widespread in IT, consulting, and business development |
While both roles involve understanding business functions, Remote Business Process Mapping focuses on creating visual process models, whereas Remote Business Analyst emphasizes analyzing and improving business systems. They often collaborate but serve distinct purposes within organizational improvement initiatives.
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Full-time
Posted 21 days ago
Job description
OVERVIEW:
iTech AG is seeking a ServiceNow Business Process Consultant to support federal customer engagements by leading process discovery, analysis, optimization, and solution alignment efforts across the ServiceNow platform. This role serves as a trusted advisor to customer stakeholders, helping translate business needs into clear, actionable process designs and platform capabilities.
The ideal candidate combines strong business analysis and consulting skills with hands-on ServiceNow experience. They are confident in facilitating workshops, uncovering current-state challenges, defining future-state outcomes, and partnering closely with architects, developers, product owners, and client stakeholders to deliver practical, scalable solutions.
This role is best suited for a process-minded consultant who understands that successful ServiceNow delivery starts with understanding how the business works today, where it needs to go, and how to bridge that gap effectively.
RESPONSIBILITIES:
- Lead process discovery, analysis, and optimization sessions with customer sponsors, process owners, and key stakeholders.
- Facilitate workshops to assess current-state processes, identify pain points, and define desired future-state outcomes.
- Translate business needs into clear process definitions, user stories, acceptance criteria, and implementation-ready requirements.
- Advise Product Owners throughout the engagement on story refinement, prioritization, process alignment, and roadmap sequencing.
- Collaborate with solution architects, developers, and technical consultants to ensure process design aligns with ServiceNow best practices and platform capabilities.
- Identify opportunities for automation, process improvement, standardization, and operational efficiency.
- Support the development of process maps, journey maps, requirements documents, workflow diagrams, and other solution artifacts.
- Help customers understand the impact of process decisions on implementation approach, adoption, reporting, and long-term maintainability.
- Support integration planning by identifying data flow, process dependencies, and reporting considerations across systems.
- Communicate effectively with business, technical, and executive stakeholders at varying levels of detail.
- Ensure deliverables are accurate, well-organized, timely, and aligned to customer objectives and project outcomes.
- Contribute to team knowledge-sharing, best practices, and continuous improvement across the practice.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
- 3+ years of experience in business process consulting, business analysis, or process design within a technology or consulting environment.
- Hands-on experience with ServiceNow implementations, ideally in federal or large enterprise environments.
- Strong understanding of the Business Analyst function, including requirements gathering, process mapping, facilitation, and documentation.
- Proven experience leading customer workshops and stakeholder interviews.
- Ability to analyze complex business processes and identify current-state gaps and future-state opportunities.
- Strong written and verbal communication skills, including the ability to present clearly to both technical and non-technical audiences.
- Experience collaborating with developers, architects, project managers, product owners, and customer stakeholders.
- Strong interpersonal skills, professionalism, and a customer-first mindset.
- Ability to manage multiple priorities while maintaining attention to detail and quality.
EDUCATION AND CERTIFICATIONS:
- Bachelor's degree in business administration, IT, or related field
- ServiceNow Certified Systems Administrator (CSA)
PREFERRED QUALIFICATIONS:
- One or more ServiceNow Certified Implementation Specialist (CIS) certifications, preferably CIS-ITSM.
- Experience with multiple ServiceNow applications.
- Background in process mining, process analysis, or business process improvement methodologies.
About iTech AG
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2008