Support the development of process maps, journey maps, requirements documents, workflow diagrams ... Communicate effectively with business, technical, and executive stakeholders at varying levels of ...
Support the development of process maps, journey maps, requirements documents, workflow diagrams ... Communicate effectively with business, technical, and executive stakeholders at varying levels of ...
Business Process Owner Senior
Chesapeake, VA · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Hands on experience with Process Mapping and Modeling and creating and validating process ...
Business Process Owner Senior
Chesapeake, VA · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Hands on experience with Process Mapping and Modeling and creating and validating process ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Hands on experience with Process Mapping and Modeling and creating and validating process ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Hands on experience with Process Mapping and Modeling and creating and validating process ...
Business Process Analyst - iTech U (344)
Arlington, VA · On-site +1
$70K - $94K/yr
Experience or familiarity with business process mapping, requirements gathering, or workflow analysis * Basic understanding of ServiceNow platform capabilities across modules (e.g., ITSM, CSM, HRSD)
Business Process Analyst - iTech U (344)
Arlington, VA · On-site +1
$70K - $94K/yr
Experience or familiarity with business process mapping, requirements gathering, or workflow analysis * Basic understanding of ServiceNow platform capabilities across modules (e.g., ITSM, CSM, HRSD)
Factory Business Process Owner
South Boston, VA · On-site +1
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Factory Business Process Owner
South Boston, VA · On-site +1
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Quality Management Job Schedule: Full time Remote: No Join a team that's shaping the future of ... Map, analyze, and improve current and future business processes. * Drive continuous improvement ...
Business Process Manager
Bland, VA · Remote
Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... This is a remote position, with preference for candidates to be located in a major metro city in ...
Business Process Manager
Bland, VA · Remote
Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... This is a remote position, with preference for candidates to be located in a major metro city in ...
Business Process Manager
VA · Remote
Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... This is a remote position, with preference for candidates to be located in a major metro city in ...
Business Process Manager
VA · Remote
Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... This is a remote position, with preference for candidates to be located in a major metro city in ...
Business Process Manager
VA · Remote
Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... This is a remote position, with preference for candidates to be located in a major metro city in ...
Business Process Manager
VA · Remote
Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... This is a remote position, with preference for candidates to be located in a major metro city in ...
ICAM Business Process Reengineer
Reston, VA · Remote
$63K - $85K/yr
Remote Responsibilities * Manage use of process improvement, reengineering methodologies, and ... Support activity and data modeling, development of modern business methods, identification of best ...
ICAM Business Process Reengineer
Reston, VA · Remote
$63K - $85K/yr
Remote Responsibilities * Manage use of process improvement, reengineering methodologies, and ... Support activity and data modeling, development of modern business methods, identification of best ...
ICAM Business Process Reengineer
Reston, VA · Remote
$63K - $85K/yr
Remote Responsibilities * Manage use of process improvement, reengineering methodologies, and ... Support activity and data modeling, development of modern business methods, identification of best ...
ICAM Business Process Reengineer
Reston, VA · Remote
$63K - $85K/yr
Remote Responsibilities * Manage use of process improvement, reengineering methodologies, and ... Support activity and data modeling, development of modern business methods, identification of best ...
Description OVERVIEW iTech AG is seeking an experienced IT Asset Management (ITAM) Business Process ... Process maps (current/future state) * ITAM requirements documentation * Gap analysis and ...
Description OVERVIEW iTech AG is seeking an experienced IT Asset Management (ITAM) Business Process ... Process maps (current/future state) * ITAM requirements documentation * Gap analysis and ...
Description OVERVIEW iTech AG is seeking an experienced IT Service Management (ITSM) Business ... Process maps (current/future state) * ITSM requirements documentation * Gap analysis and ...
Description OVERVIEW iTech AG is seeking an experienced IT Service Management (ITSM) Business ... Process maps (current/future state) * ITSM requirements documentation * Gap analysis and ...
ServiceNow Business Analyst (351)
Arlington, VA · On-site +1
Business process mapping * Gap analysis * Workflow documentation * Requirements management * Experience working across business and IT organizations * Excellent communication, facilitation, and ...
ServiceNow Business Analyst (351)
Arlington, VA · On-site +1
Business process mapping * Gap analysis * Workflow documentation * Requirements management * Experience working across business and IT organizations * Excellent communication, facilitation, and ...
Manager Business Process Improvements
Mclean, VA · On-site +1
NuvoLogic Consulting is seeking a Manager to support various business process improvement projects ... Remote or Hybrid Work
Manager Business Process Improvements
Mclean, VA · On-site +1
NuvoLogic Consulting is seeking a Manager to support various business process improvement projects ... Remote or Hybrid Work
Business Analyst (Remote) Clearance: **Must have an Active SECRET Clearance** Position Description ... maps, processes and procedural documentation * 5 years' experience working on DoD programs * 5 ...
Business Analyst (Remote) Clearance: **Must have an Active SECRET Clearance** Position Description ... maps, processes and procedural documentation * 5 years' experience working on DoD programs * 5 ...
Business Analyst (USA)
Herndon, VA · On-site +1
USA (Remote) Employment Type : Full Time/Part-time Quantum Strides LLC is a leader in Integrated ... Process Mapping: * Document and model existing business processes to identify inefficiencies and ...
Business Analyst (USA)
Herndon, VA · On-site +1
USA (Remote) Employment Type : Full Time/Part-time Quantum Strides LLC is a leader in Integrated ... Process Mapping: * Document and model existing business processes to identify inefficiencies and ...
Senior Process Improvement Engineer - Ambulatory
Virginia Beach, VA · Remote
$98K - $127K/yr
... , MHA, manufacturing, workflow redesign, process mapping, PowerBi, Vizio, Microsoft Databricks ... For positions that are available as remote work, Sentara Health employs associates in the following ...
Senior Process Improvement Engineer - Ambulatory
Virginia Beach, VA · Remote
$98K - $127K/yr
... , MHA, manufacturing, workflow redesign, process mapping, PowerBi, Vizio, Microsoft Databricks ... For positions that are available as remote work, Sentara Health employs associates in the following ...
... , MHA, manufacturing, workflow redesign, process mapping, PowerBi, Vizio, Microsoft Databricks ... For positions that are available as remote work, Sentara Health employs associates in the following ...
... , MHA, manufacturing, workflow redesign, process mapping, PowerBi, Vizio, Microsoft Databricks ... For positions that are available as remote work, Sentara Health employs associates in the following ...
... , MHA, manufacturing, workflow redesign, process mapping, PowerBi, Vizio, Microsoft Databricks ... For positions that are available as remote work, Sentara Health employs associates in the following ...
... , MHA, manufacturing, workflow redesign, process mapping, PowerBi, Vizio, Microsoft Databricks ... For positions that are available as remote work, Sentara Health employs associates in the following ...
Remote Business Process Mapping information
What is the difference between Remote Business Process Mapping vs Remote Business Analyst?
| Aspect | Remote Business Process Mapping | Remote Business Analyst |
|---|---|---|
| Primary Focus | Visualizing and documenting business processes | Analyzing and improving business systems and requirements |
| Skills & Certifications | Process modeling, BPMN, Visio, process improvement | Requirements gathering, data analysis, stakeholder communication |
| Work Environment | Collaborates with process owners, often in operations | Works with stakeholders across departments to optimize systems |
| Industry Usage | Common in operations, BPM projects | Widespread in IT, consulting, and business development |
While both roles involve understanding business functions, Remote Business Process Mapping focuses on creating visual process models, whereas Remote Business Analyst emphasizes analyzing and improving business systems. They often collaborate but serve distinct purposes within organizational improvement initiatives.
Full-time
Posted 7 days ago
Job description
OVERVIEW:
iTech AG is seeking a ServiceNow Business Process Consultant to support federal customer engagements by leading process discovery, analysis, optimization, and solution alignment efforts across the ServiceNow platform. This role serves as a trusted advisor to customer stakeholders, helping translate business needs into clear, actionable process designs and platform capabilities.
The ideal candidate combines strong business analysis and consulting skills with hands-on ServiceNow experience. They are confident in facilitating workshops, uncovering current-state challenges, defining future-state outcomes, and partnering closely with architects, developers, product owners, and client stakeholders to deliver practical, scalable solutions.
This role is best suited for a process-minded consultant who understands that successful ServiceNow delivery starts with understanding how the business works today, where it needs to go, and how to bridge that gap effectively.
RESPONSIBILITIES:
- Lead process discovery, analysis, and optimization sessions with customer sponsors, process owners, and key stakeholders.
- Facilitate workshops to assess current-state processes, identify pain points, and define desired future-state outcomes.
- Translate business needs into clear process definitions, user stories, acceptance criteria, and implementation-ready requirements.
- Advise Product Owners throughout the engagement on story refinement, prioritization, process alignment, and roadmap sequencing.
- Collaborate with solution architects, developers, and technical consultants to ensure process design aligns with ServiceNow best practices and platform capabilities.
- Identify opportunities for automation, process improvement, standardization, and operational efficiency.
- Support the development of process maps, journey maps, requirements documents, workflow diagrams, and other solution artifacts.
- Help customers understand the impact of process decisions on implementation approach, adoption, reporting, and long-term maintainability.
- Support integration planning by identifying data flow, process dependencies, and reporting considerations across systems.
- Communicate effectively with business, technical, and executive stakeholders at varying levels of detail.
- Ensure deliverables are accurate, well-organized, timely, and aligned to customer objectives and project outcomes.
- Contribute to team knowledge-sharing, best practices, and continuous improvement across the practice.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
- 3+ years of experience in business process consulting, business analysis, or process design within a technology or consulting environment.
- Hands-on experience with ServiceNow implementations, ideally in federal or large enterprise environments.
- Strong understanding of the Business Analyst function, including requirements gathering, process mapping, facilitation, and documentation.
- Proven experience leading customer workshops and stakeholder interviews.
- Ability to analyze complex business processes and identify current-state gaps and future-state opportunities.
- Strong written and verbal communication skills, including the ability to present clearly to both technical and non-technical audiences.
- Experience collaborating with developers, architects, project managers, product owners, and customer stakeholders.
- Strong interpersonal skills, professionalism, and a customer-first mindset.
- Ability to manage multiple priorities while maintaining attention to detail and quality.
EDUCATION AND CERTIFICATIONS:
- Bachelor's degree in business administration, IT, or related field
- ServiceNow Certified Systems Administrator (CSA)
PREFERRED QUALIFICATIONS:
- One or more ServiceNow Certified Implementation Specialist (CIS) certifications, preferably CIS-ITSM.
- Experience with multiple ServiceNow applications.
- Background in process mining, process analysis, or business process improvement methodologies.
About iTech AG
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2008