Remote Business Process Manager Jobs in Delaware

This position does not offer visa sponsorship. Candidates must be authorized to work in the USA without the need for employer-sponsored visa support.

Candidates for this role should be within 2 hours of Stow, Ohio (Akron, Cleveland area preferred )

Do you have a desire to answer questions? Are you looking for an opportunity to fully utilize your analytics skills? Can you work in a fast-paced environment? If you're a self-driven person with sharp attention to detail, this opportunity is for you!

If you love collaborating with others to solve problems, are detail and process oriented, have a continuous improvement mindset, enjoy uncovering new opportunities to drive growth, our Business Analyst position could be the next great career opportunity for you. We're looking for a highly organized, curious, and analytically strong Business Analyst to help keep work and priorities on track, turn data into clear insights, and present actionable recommendations to leadership. The ideal candidate is detail-oriented, comfortable working across teams, and able to translate data into simple, compelling narratives for non-technical audiences.

You will be working within the Financial Services and Customer Service teams that support over 1,900 Matco franchisees and 80,000 technician accounts, reporting to the Manager, Operational Strategy & Support.

The role will be based in our Stow office location on a hybrid model. Remote location with occasional travel will be considered as well.

What You Will Do:

As a key member of the Operational Strategy & Support team, your contribution to the overall customer and employee experience will be instrumental. Key responsibilities will include:

• Track and coordinate work across projects: maintain project trackers, monitor priorities, escalate blockers, and ensure deadlines are visible and met.

• Gather, validate, and document business requirements from stakeholders; translate them into clear user stories, acceptance criteria, or functional specs.

• Analyze quantitative and qualitative data to identify trends, root causes, opportunities, and risks.

• Build and maintain dashboards, reports, and KPI scorecards that provide leadership with concise, decision-ready information.

• Prepare executive summaries and present findings to leadership in plain language, highlighting implications and recommended next steps.

• Support prioritization by evaluating effort vs. impact, maintaining backlog priority, and facilitating cross-functional alignment.

• Run or support regular stakeholder meetings, status reviews, and post-implementation retrospectives.

• Create process maps, workflows, and standard operating procedures to increase consistency and reduce handoffs.

• Ensure data quality and work with data engineers/analysts to resolve discrepancies or improve instrumentation.

WHO YOU ARE (Qualifications)

At Matco Tools, we believe in YOU. We believe in your potential - your ability to learn, grow and make an impact. And we believe in giving you the opportunity, accountability, and visibility to do just that.

To be successful in this role, the below qualifications apply:

• 3-5 years of business analysis, operations, product, or related experience.

• Strong organization and time-management skills; proven experience keeping multiple workstreams and priorities coordinated.

• Solid analytical skills with comfort working in Excel (pivot tables, formulas) and running basic queries (SQL) or working with analysts who do.

• Excellent written and verbal communication; able to synthesize complex information into brief, actionable executive-level deliverables.

• Naturally curious mindset and strong problem-solving instincts.

• Experience working with cross-functional teams and senior stakeholders.

• Strong critical thinking and analytical abilities to interpret complex data, assess trends, and propose informed decisions.

• Ability to identify and solve business problems, articulate complex ideas, create comprehensive documentation, and communicate effectively with cross-functional stakeholders.

• Bachelor's degree in a relevant field (such as Business, Finance, Analytics, or Management Information Systems).

• Experience in lending/credit with Oracle proficiency (Preferred).

Fit Factors:

• Attention to detail & data quality focus.

• Effective time management and personal organization.

• Tenacity / Do what it takes.

• Curiosity & continuous improvement - don't accept the status quo.

• Sense of urgency - quick to manage and prioritize multiple tasks.

• Flexibility - able to adapt to changing responsibilities.

• Takes initiative, hands-on approach.

• Strategic and tactical planning and execution.

• Critical thinking and problem-solving skills.

The base compensation range for this position is $68,000 to $82,300 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

WHO IS MATCO

Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com .

BENEFITS

Annual bonuses/incentives (depending on position)

Immediate company benefits (medical, dental, vision, life, etc.)

401k with company match

401k defined contribution after 1 year of service

High level of employee engagement

Walking path and gym equipment onsite

Food trucks on site during the summer

Dress for your day - every day casual/jeans

Employee discounts

15 days vacation + 4 floating holidays + 8 paid holidays

Paid maternity & paternity leave

Tuition reimbursement

Student loan payment assistance

Hybrid work environment (2 days remote)

Annual Day of Caring for employees to volunteer

Discounts on tools

Annual team building events

WHO IS VONTIER

Vontier?(NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity,?automation?and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let's power the way the world moves!

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"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."