Remote Duration: 6 -12 months Experience with modern CCaaS platforms such as Five9, Amazon Connect ... The Communications BSA will be directly involved in the day-to-day of maturing our Communications ...
Remote Duration: 6 -12 months Experience with modern CCaaS platforms such as Five9, Amazon Connect ... The Communications BSA will be directly involved in the day-to-day of maturing our Communications ...
Maintain frequent contact with Trade Operations, AML/BSA, Credit and other key partners to stay ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Maintain frequent contact with Trade Operations, AML/BSA, Credit and other key partners to stay ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Remote Bsa information
See Spring, TX salary details
$17.54 - $22.15
3% of jobs
$22.15 - $26.76
5% of jobs
$26.76 - $31.37
8% of jobs
$34.34 is the 25th percentile. Wages below this are outliers.
$31.37 - $35.98
13% of jobs
$35.98 - $40.59
14% of jobs
The median wage is $42.73 / hr.
$40.59 - $45.19
15% of jobs
$45.19 - $49.80
13% of jobs
$51.31 is the 75th percentile. Wages above this are outliers.
$49.80 - $54.41
14% of jobs
$54.41 - $59.02
7% of jobs
$59.02 - $63.63
5% of jobs
$63.63 - $68.24
3% of jobs
$17
$44
$68
How much do remote bsa jobs pay per hour?
As of Jun 14, 2026, the average hourly pay for remote bsa in Spring, TX is $44.05, according to ZipRecruiter salary data. Most workers in this role earn between $34.42 and $52.21 per hour, depending on experience, location, and employer.
What are Remote BSA roles?
Remote BSA roles refer to Business Systems Analysts who work from remote locations rather than a traditional office. These professionals analyze business needs, design solutions, and bridge the gap between business stakeholders and IT teams, all while working remotely. Their tasks often include gathering requirements, documenting processes, and ensuring technology solutions meet business objectives. Working remotely requires strong communication skills, self-motivation, and proficiency with digital collaboration tools.
What are the key skills and qualifications needed to thrive as a Remote BSA (Business Systems Analyst), and why are they important?
To thrive as a Remote Business Systems Analyst, you need strong analytical skills, experience in requirements gathering, and a solid understanding of business processes, often supported by a degree in business, IT, or a related field. Familiarity with tools like SQL, UML, and project management or requirements-tracking software (such as Jira or Trello) and relevant certifications (like CBAP or PMI-PBA) are typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for collaborating with stakeholders and managing projects remotely. These competencies ensure the effective translation of business needs into technical solutions, driving successful project outcomes in a remote environment.
How does a Remote BSA (Business Systems Analyst) typically collaborate with cross-functional teams in a virtual environment?
A Remote BSA often works closely with stakeholders from IT, business units, and project management through video calls, collaborative documentation platforms, and project management tools. Effective communication and proactive scheduling of virtual meetings are essential to ensure requirements are clearly understood and delivered. Remote BSAs are expected to be self-motivated, organized, and adept at using digital tools to facilitate workshops, gather requirements, and resolve issues. Building strong relationships remotely is key to ensuring successful project outcomes.
What is the difference between Remote Bsa vs Remote Business Analyst?
| Aspect | Remote Bsa | Remote Business Analyst |
|---|---|---|
| Certifications | CBAP, CCBA, PMI-PBA | CBAP, CCBA, PMI-PBA |
| Work Environment | Remote, collaborative teams, project-based | Remote, data-driven, stakeholder communication |
| Industry Usage | IT, finance, healthcare, various sectors | IT, finance, healthcare, various sectors |
| Common Search/Comparison | Yes | Yes |
Remote Bsa and Remote Business Analyst roles share similar certifications, work environments, and industry usage. Both positions focus on analyzing business needs, improving processes, and working remotely with cross-functional teams. The main difference lies in terminology; 'Bsa' is often used interchangeably with 'Business Analyst,' but some organizations may differentiate based on specific responsibilities or focus areas. Overall, they are closely related roles with overlapping skills and industry applications.
What are popular job titles related to Remote Bsa jobs in Spring, TX? For Remote Bsa jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote Bsa jobs in Spring, TX look for? The top searched job categories for Remote Bsa jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Bsa jobs? Cities near Spring, TX with the most Remote Bsa job openings:
Business Systems Analyst (Contact Center domain exp) - Remote
NAVA Software SolutionsHouston, TX • On-site, Remote
Full-time
Posted 11 days ago
Job description
NAVA Software solutions is looking for a Business Systems Analyst (Contact Center domain exp)
Details:
Business Systems Analyst (Contact Center domain exp)
Location: Remote
Duration: 6 -12 months
Experience with modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
The Business Systems Analyst is the bridge between business needs and technological solutions. They will gather and analyze requirements, design systems, improve processes, and ensure that technology aligns with business goals. They play a vital role in enhancing efficiency, facilitating communication between stakeholders and IT teams, and supporting end-users through training and troubleshooting. A combination of analytical, communication, and technical skills is key to success in this role.
The Communications BSA will be directly involved in the day-to-day of maturing our Communications adoption, workflows, and tooling for the entire customer lifecycle. You will work within the communications program and directly support vertically aligned peer delivery teams to ensure cross-functional technology outcomes related to the communications work streams. You will have direct influence on the quality of the inputs and outputs of the deliverables produced by the communications program - and be an active participant in delivering value to the business. You will work directly with the Product, Project and Delivery Managers to support Five 9 and Amazon Connect IVR and ACD Work Streams.
Essential Job Functions
Requirements Gathering: Collaborate with business stakeholders to understand their goals, processes, and requirements. Document and analyze these requirements to form a solid understanding of the business needs.
System Design and Planning: Develop detailed system specifications and design solutions that align with business objectives. Work closely with developers and IT to ensure the proposed solutions meet business requirements.
Process Improvement: Identify opportunities for process improvement within existing systems and processes. Propose and implement changes to enhance efficiency, productivity, and overall business performance.
Data Analysis: Analyze historical contact center data to extract insights and support decision-making processes within the Communications program. Ensure data accuracy, integrity, and reliability.
Testing and Quality Assurance: Develop and execute test plans to ensure that systems and applications meet specified requirements. Identify and address any issues or defects during the testing phase.
Documentation: Create comprehensive documentation, including user manuals, user experience / process flows, utterances, system documentation, and training materials. Keep documentation up-to-date as systems evolve.
Stakeholder Communication: Facilitate communication between business stakeholders and IT Operations, and Engineering teams. Ensure that all parties have a clear understanding of project requirements and progress.
Training and Support: Provide training and support to end-users on new systems and processes. Address any user issues or concerns and collaborate with the support team to resolve technical issues.
Other duties as assigned by manager Qualifications:
Education: Bachelor's degree in business, information technology, or a related field.
Analytical Skills: Strong analytical and problem-solving skills to understand complex business processes and recommend effective solutions.
Communication Skills: Excellent communication skills to effectively interact with both technical and non-technical stakeholders.
Technical Proficiency: Familiarity with various software and systems, as well as an understanding of programming languages, databases, and system architecture.
Contact Center: Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
Project Management: Ability to manage multiple tasks and projects simultaneously. Knowledge of project
Adaptability: The ability to adapt to changes in technology and business requirements, staying updated on industry trends and best practices.
Details:
Business Systems Analyst (Contact Center domain exp)
Location: Remote
Duration: 6 -12 months
Experience with modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
The Business Systems Analyst is the bridge between business needs and technological solutions. They will gather and analyze requirements, design systems, improve processes, and ensure that technology aligns with business goals. They play a vital role in enhancing efficiency, facilitating communication between stakeholders and IT teams, and supporting end-users through training and troubleshooting. A combination of analytical, communication, and technical skills is key to success in this role.
The Communications BSA will be directly involved in the day-to-day of maturing our Communications adoption, workflows, and tooling for the entire customer lifecycle. You will work within the communications program and directly support vertically aligned peer delivery teams to ensure cross-functional technology outcomes related to the communications work streams. You will have direct influence on the quality of the inputs and outputs of the deliverables produced by the communications program - and be an active participant in delivering value to the business. You will work directly with the Product, Project and Delivery Managers to support Five 9 and Amazon Connect IVR and ACD Work Streams.
Essential Job Functions
Requirements Gathering: Collaborate with business stakeholders to understand their goals, processes, and requirements. Document and analyze these requirements to form a solid understanding of the business needs.
System Design and Planning: Develop detailed system specifications and design solutions that align with business objectives. Work closely with developers and IT to ensure the proposed solutions meet business requirements.
Process Improvement: Identify opportunities for process improvement within existing systems and processes. Propose and implement changes to enhance efficiency, productivity, and overall business performance.
Data Analysis: Analyze historical contact center data to extract insights and support decision-making processes within the Communications program. Ensure data accuracy, integrity, and reliability.
Testing and Quality Assurance: Develop and execute test plans to ensure that systems and applications meet specified requirements. Identify and address any issues or defects during the testing phase.
Documentation: Create comprehensive documentation, including user manuals, user experience / process flows, utterances, system documentation, and training materials. Keep documentation up-to-date as systems evolve.
Stakeholder Communication: Facilitate communication between business stakeholders and IT Operations, and Engineering teams. Ensure that all parties have a clear understanding of project requirements and progress.
Training and Support: Provide training and support to end-users on new systems and processes. Address any user issues or concerns and collaborate with the support team to resolve technical issues.
Other duties as assigned by manager Qualifications:
Education: Bachelor's degree in business, information technology, or a related field.
Analytical Skills: Strong analytical and problem-solving skills to understand complex business processes and recommend effective solutions.
Communication Skills: Excellent communication skills to effectively interact with both technical and non-technical stakeholders.
Technical Proficiency: Familiarity with various software and systems, as well as an understanding of programming languages, databases, and system architecture.
Contact Center: Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
Project Management: Ability to manage multiple tasks and projects simultaneously. Knowledge of project
Adaptability: The ability to adapt to changes in technology and business requirements, staying updated on industry trends and best practices.
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US