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Remote Blue Cross Customer Service Jobs in Ridgewood, NJ

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Blue Cross Customer Service information

See Ridgewood, NJ salary details

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$19

$27

How much do remote blue cross customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote blue cross customer service in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Blue Cross Customer Service vs Remote Blue Cross Claims Specialist?

AspectRemote Blue Cross Customer ServiceRemote Blue Cross Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of insurance claims
Work EnvironmentCall centers, remote customer supportRemote claims processing, data entry
Employer & IndustryBlue Cross health insurance providersBlue Cross health insurance providers

While both roles work remotely within the Blue Cross industry, Customer Service representatives focus on assisting members with inquiries, whereas Claims Specialists handle processing and reviewing insurance claims. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Remote Blue Cross Customer Service jobs in Ridgewood, NJ?

For Remote Blue Cross Customer Service jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Blue Cross Customer Service jobs in Ridgewood, NJ look for?

The top searched job categories for Remote Blue Cross Customer Service jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Remote Blue Cross Customer Service jobs?

Cities near Ridgewood, NJ with the most Remote Blue Cross Customer Service job openings:

Remote Blue Cross Customer Service jobs near you
Infographic showing various Remote Blue Cross Customer Service job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Trainer I

Newark, NJ • Remote

Horizon Blue Cross Blue Shield of New Jersey
Insurance Services • 5 - 10K employees

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

133rd of 315 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Horizon Blue Cross Blue Shield of New Jerseyexternal

$56K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.

About the Role

This position is responsible for delivering service training programs across enterprise sites and remote vendor locations while supporting the development and continuous improvement of learning solutions. This role partners with training, quality, coaching, and operations teams to ensure learners are prepared to meet productivity, quality, and service expectations.

What You'll Do

Training Delivery

  • Facilitate engaging training programs at enterprise and remote vendor locations.

  • Create a positive learning environment that supports knowledge retention and skill development.

Learning Solution Support

  • Partner with Instructional Design and Knowledge Management teams to provide input on training programs and learning solutions.

  • Support the implementation and continuous improvement of training initiatives.

Needs Assessment & Performance Support

  • Assess client training needs and align learning activities to SLA requirements.

  • Help ensure productivity, quality, and compliance goals are achieved.

Cross-Functional Collaboration

  • Work closely with Coaching, Quality, and Operations teams during and after training.

  • Support smooth transition from training to production and ongoing performance monitoring.

Additional Responsibilities

  • Complete other relatedduties asassigned by management.

What You Bring

Required Qualifications

  • High school diploma or GED.

  • 1 to 2 years of experience in a healthcare operations environment.

  • Strong communicationand interpersonal skills.

  • Proficiencywith Microsoft Office applications.

Preferred Qualifications

  • Bachelor's degree or equivalent relevant experience.

  • ASTD (American Society of Training & Development) certification.

  • Healthcare industry knowledge.

  • Claimsprocessing experience.

Knowledge & Competencies

  • Customer focus

  • Accountability

  • Continuous learning mindset

  • Effective communication

  • Collaboration across functions

Additional Information

  • Travel may berequiredup to 30% annually,domestically.

Why Horizon?

At Horizon, you'll do meaningful work that directly improves lives-while being supported by a missiondriven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we'd love to hear from you!

Salary Range:

$56,200 - $75,285

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

  • Comprehensive health benefits (Medical/Dental/Vision)

  • Retirement Plans

  • Generous PTO

  • Incentive Plans

  • Wellness Programs

  • Paid Volunteer Time Off

  • Tuition Reimbursement

Disclaimer:

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

What Horizon Blue Cross Blue Shield of New Jersey employees say

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