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Remote Bilingual Community Health Worker Jobs in Puerto Rico

Abbott

Technician I, Remote Care

Arecibo, PR · On-site +1

$13.18 - $25.02/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and ...

LifeLink

Remote Administrator on Call PR

Guaynabo, PR · On-site +1

Advises staff when working through operational challenges by providing mentoring, talking points ... communities we serve. Ready to Help Change Lives? Your next career move could be the most ...

OncoHealth

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

About OncoHealth OncoHealth is a leading digital health company dedicated to helping health plans ... Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 ...

OncoHealth

Case Review Specialist - PR

Guaynabo, PR · On-site +1

Fully Bilingual (English and Spanish) * Remote/hybrid experience preferred * A minimum of 2-4 years ... Knowledge in pre-authorizations and health insurance client services departments are preferred

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$15.50/hr

Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About ... Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Health ...

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Remote Bilingual Community Health Worker information

What is a remote bilingual community health worker?

A Remote Bilingual Community Health Worker is a professional who supports individuals and communities in improving their health and accessing healthcare services, while working remotely and communicating in two or more languages. They bridge cultural and language gaps between community members and healthcare providers, provide health education, help with care coordination, and often assist with navigating healthcare systems. By working remotely, they can reach diverse populations through phone calls, video conferencing, and digital communication tools. Their bilingual skills are crucial for serving non-English-speaking or limited English proficiency communities, ensuring that important health information is accessible to everyone.

What are the key skills and qualifications needed to thrive as a remote bilingual community health worker?

To excel as a Remote Bilingual Community Health Worker, you need a solid understanding of community health principles, fluency in at least two languages, and relevant experience or training in public health or social services. Familiarity with telehealth platforms, electronic health records, and case management systems is often required. Strong interpersonal skills, cultural competence, and the ability to build trust remotely set top candidates apart. These abilities are essential for effectively supporting diverse communities, overcoming language barriers, and connecting individuals to critical health resources.

What are some typical challenges remote bilingual community health workers face when engaging with diverse populations, and how are these addressed?

Remote Bilingual Community Health Workers often encounter challenges such as language barriers, cultural differences, and building trust with clients from diverse backgrounds. These are addressed by leveraging their language skills, participating in ongoing cultural competency training, and maintaining strong communication through virtual platforms. Additionally, they collaborate closely with healthcare providers and community organizations to ensure clients receive tailored resources and support, fostering a sense of trust and reliability.

What are popular job titles related to Remote Bilingual Community Health Worker jobs in Puerto Rico?

For Remote Bilingual Community Health Worker jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Bilingual Community Health Worker jobs in Puerto Rico look for?

The top searched job categories for Remote Bilingual Community Health Worker jobs in Puerto Rico are:

Remote Bilingual Community Health Worker jobs near you
Infographic showing various Remote Bilingual Community Health Worker job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Remote Bilingual Customer Service Representative

Guaynabo, PR • On-site, Remote

Conduent, Inc.
IT Services • 10K+ employees

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

36th of 72 rated call and contact centers

Recommended by students

Paid breaks

Recommended by parents

Learn more about Conduent, Inc.external

$13.67/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description


Remote Bilingual Healthcare Customer Service Representative
Must be fluent in English & Spanish
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits. The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc.
There are plenty of growth opportunities within the healthcare team.
  • Starting pay is $13.67 an hour.

  • Hours of Operation: Monday-Friday 8:00AM - 11:00PM EST, Saturday & Sunday 8:00AM EST - 8:00 PM EST

  • Production Schedule: Production schedule is assigned during training and will fall between the hours of operation. Must be flexible to work during hours of operation.

  • Training is paid.

  • Training Duration: 7Weeks & 2 Days in a Classroom and 2 Weeks & 2 Days Nesting

  • You are not allowed to miss a day of training.

  • Health benefits medical, dental and vision are available on 1st day of employment.

  • Paid time off is accrued after 180 days of employment.

  • Successfully learn and navigate 30-40 systems.

About the Bilingual Healthcare Customer Service Representative role:
  • Excellent communication skills

  • Successfully complete customer service assessment & typing test

  • Keyboarding and software proficiency

  • Great problem-solving skills

  • Ability to effectively multi-task

  • High school diploma, GED, or college degree

  • Ability to successfully complete a mandatory paid training program.

  • Successful completion of background check is required for this position.

  • You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

A few of the questions you may receive as a healthcare call center advocate are the following:
  • Can you please help place a refill of my prescriptions?

  • Do you know the tracking details on my order?

Equipment and workspace requirements:
  • We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)

  • You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)

  • Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable.

  • Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)

The application process will take less than 20 minutes and includes everything required to be considered.
  1. Apply to the role and provide your basic profile information (2 minutes)

  1. Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).

  1. Complete a typing test (2 minutes) You will need a keyboard.

  1. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)

Important
  • It is important that you complete the application in a timely manner to be considered for the role.

  • Your local library, shipping store or search, 'public computers near me' if you don't have a computer.

Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Conduent logo

About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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What Conduent employees say

Pay

Benefits

Hours and flexibility

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