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Remote Bilingual Case Manager Jobs (NOW HIRING)

Kelly Services

Case Manager

Phoenix, AZ · Remote

$23.50/hr

This is a remote position, but must live within a hour of Phoenix Purpose: The Case Manager is a ... Bilingual Spanish speaking and writing * Knowledge of benefit verification, foundation programs ...

Kelly Services

Case Manager

Phoenix, AZ · Remote

$23.50/hr

This is a remote position, but must live within a hour of Phoenix Purpose: The Case Manager is a ... Bilingual Spanish speaking and writing * Knowledge of benefit verification, foundation programs ...

IAVA

Case Manager

Manhattan, NY · Remote

$22 - $28.25/hr

IAVA's RRRP is our best in class national referral service with an intensive remote case management component. Since its launch in late 2012, our Case Managers have helped more than 8,000 veterans ...

Managed Staffing

Nurse Case Manager

GA · Remote

$36 - $37/hr

Fully Remote (EST Time Zone Required) Schedule: Monday-Friday, 8 AM-5 PM EST Job Summary The Nurse Case Manager II is responsible for delivering comprehensive case management services to support ...

Kaizen Stackup

Senior Case Manager

Riverside, CA · Remote

We have strong remote and on-site support teams in place, but what we're missing is the leader : a ... Bilingual (Spanish and/or Tagalog) is preferred Must also be able to: 1. Drafting demands 2. ...

Kaizen Stackup

Senior Case Manager

Norco, CA · Remote

We have strong remote and on-site support teams in place, but what we're missing is the leader : a ... Bilingual (Spanish and/or Tagalog) is preferred Must also be able to: 1. Drafting demands 2. ...

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Remote Bilingual Case Manager information

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$33

How much do remote bilingual case manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote bilingual case manager in the United States is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $26.20 per hour, depending on experience, location, and employer.

What is a Remote Bilingual Case Manager?

A Remote Bilingual Case Manager is a professional who provides case management services, such as coordinating care, assessing client needs, and connecting individuals to resources, all while working remotely. They are fluent in at least two languages, allowing them to communicate effectively with clients from diverse backgrounds. Their bilingual skills help break down language barriers, ensuring that non-English speaking clients receive equitable support and advocacy. Remote Bilingual Case Managers often work for healthcare organizations, social service agencies, or insurance companies, using digital tools to manage cases and interact with clients.

How does a remote bilingual case manager typically collaborate with clients and team members across different locations and languages?

As a remote bilingual case manager, you regularly use video conferencing, phone calls, and secure messaging platforms to communicate with both clients and team members. You'll often serve as a bridge between clients who speak different languages and various service providers, ensuring accurate and empathetic communication. Collaboration often involves virtual team meetings to coordinate care plans, discuss client needs, and share updates. Being comfortable with digital tools and proactive communication is essential for maintaining strong relationships and delivering effective case management remotely.

What are the key skills and qualifications needed to thrive as a Remote Bilingual Case Manager, and why are they important?

To thrive as a Remote Bilingual Case Manager, you need a background in social work or a related field, fluency in two languages, and experience with case management practices. Familiarity with case management software, client databases, and secure communication platforms is typically required. Strong organizational skills, cultural sensitivity, and effective verbal and written communication set top performers apart. These competencies ensure effective client support, accurate documentation, and seamless coordination across diverse populations in a remote environment.
What cities are hiring for Remote Bilingual Case Manager jobs? Cities with the most Remote Bilingual Case Manager job openings:
Infographic showing various Remote Bilingual Case Manager job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,650 per year, or $23.9 per hour.
Case Manager

Case Manager

Kelly Services

Phoenix, AZ • Remote

$23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Case Manager
Job ID
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Case Manager located in Pittsburgh, PA; Raleigh, NC; Orlando, FL; Phoenix, AZ.Pay: $23.50/hr* This is a remote position, but must live within a hour of Phoenix
Purpose:
The Case Manager is a client-facing role responsible for responding to inquiries about patient programs, referral status, benefits verification, and financial assistance. They serve as the primary contact for Healthcare Providers (HCPs), patients, internal and external teams, ensuring clear communication, efficient case navigation, and access to therapy.
Responsibilities:
  • Act as the primary point of contact and case manager for client, provider and customer inquiries and escalations.
  • Support patients and providers with program enrollment, benefits verification and referral to specialty pharmacies.
  • Conduct initial patient onboarding calls and ongoing support outreach.
  • Maintain regular communication to update all parties on case status and next steps.
  • Process PAP (patient assistance program) requests and re-approvals promptly.
  • Refer patients to external programs as appropriate
  • Identify and document adverse events and product complaints timely.
  • Independently manage an assigned territory making timely decisions for case resolution.
  • Demonstrate the ability to prioritize and balance the needs of patients, HCP offices utilizing program business.
  • Provide concierge-level service resolve issues efficiently and escalate when necessary.
  • Collaborate with field teams, manufacturer reps, providers, and internal/external teams to resolve complex cases.
  • Maintain accurate, compliant documentation and communication to support program goals.
  • Uphold patient privacy laws and foster collaborative team relationships.
  • Other duties as assigned.

Required Qualifications:
  • High school diploma or equivalent.
  • Minimum of 4 years working experience with at least 2 years’ experience in customer service, call center, or insurance roles preferably within a healthcare or pharmacy setting.
  • Ability to work assigned 8 hr shift between program operating hours of 8am-8pm EST.
  • Strong communication and interpersonal skills with a focus on customer service.
  • Proven ability to manage a case load, prioritize tasks, and build relationships.
  • Ability to efficiently navigate multiple screens and systems to perform work.
  • Ability to proficiently use Microsoft programs.
  • Ability to thrive in a regulated, remote, high-volume environment 

Preferred Qualifications:
  • Undergraduate degree
  • Certified Pharmacy Technician (CPhT)
  • Bilingual Spanish speaking and writing
  • Knowledge of benefit verification, foundation programs, plan types, and insurance structures.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
 


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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