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Remote Bicycle Industry Jobs (NOW HIRING)

SmartEtailing

Client Success Representative I

We offer fully remote work with an engaging culture, compelling work, and strategic clarity. All clients are in the bicycle industry, so work days are fun and interesting. We support one another and ...

XDS

Customer Support Agent

Los Angeles, CA · Remote

$25/hr

Previous experience working in the bicycle industry, bike retail, or technical bicycle support ... Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California ...

Specialized Bicycle Components, Inc.

... industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions ... Join us in making the world a better place through the power of bicycles and build your dream ...

Specialized Bicycle Components, Inc.

... industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions ... Join us in making the world a better place through the power of bicycles and build your dream ...

XDS

Territory Sales Manager (South USA)

Dallas, TX · Remote

$65K - $70K/yr

Experience in the cycling industry and with bicycle shops (mandatory) * 5+ years of sales ... Remote-focused role * Office space in beautiful Santa Monica, California Compensation Range: $65K ...

XDS

Territory Sales Manager (South USA)

Dallas, TX · On-site +1

$65K - $70K/yr

Experience in the cycling industry and with bicycle shops (mandatory) * 5+ years of sales ... Remote-focused role * Office space in beautiful Santa Monica, California

XDS

Territory Sales Manager (Midwest USA)

Chicago, IL · Remote

$65K - $70K/yr

Experience in the cycling industry and with bicycle shops (mandatory) * 5+ years of sales ... Remote-focused role * Office space in beautiful Santa Monica, California Compensation Range: $65K ...

XDS

Territory Sales Manager (Southeast USA)

Miami, FL · Remote

$65K - $70K/yr

Experience in the cycling industry and with bicycle shops (mandatory) * 5+ years of sales ... Remote-focused role * Office space in beautiful Santa Monica, California Compensation Range: $65K ...

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How much do remote bicycle industry jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote bicycle industry in the United States is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is a remote bicycle industry job?

A Remote Bicycle Industry job allows professionals to work in the cycling sector from a remote location. Roles can include customer service, marketing, sales, product design, or content creation for bicycle-related companies. These positions often require knowledge of the cycling industry and digital communication skills. Many remote jobs involve supporting bike brands, retailers, or media outlets with online operations.

What does a typical workday look like for someone in a remote bicycle industry role?

A typical workday in a remote bicycle industry position often involves interacting with customers and clients online or by phone, managing inventory or e-commerce platforms, and collaborating with team members through virtual meetings. Depending on your specific focus—such as sales, support, or marketing—you might handle inquiries about bike products, troubleshoot technical issues, process orders, or contribute to digital marketing campaigns. You'll also spend time staying updated on the latest industry trends and product releases to best serve clients and the company. The remote nature of the role requires excellent organization and self-discipline but also provides flexibility and opportunities to connect with the cycling community from anywhere.

What are the key skills and qualifications needed to thrive in a remote bicycle industry position, and why are they important?

To excel in the remote bicycle industry, candidates typically need experience in the cycling sector, proficiency in sales, customer service, or technical support, and a good understanding of bicycle products and trends. Familiarity with digital platforms such as CRM software, e-commerce tools, or inventory management systems is valuable, and certifications like bike mechanic accreditation can be advantageous. Strong communication, time management, and self-motivation are important for collaborating with teams, managing customer relationships, and working independently. These skills are crucial for ensuring effective remote operations, client satisfaction, and staying informed in a rapidly evolving industry.

What are the best jobs in the remote bicycle industry?

In the remote bicycle industry, popular roles include bicycle design engineers, product managers, marketing specialists, and customer support representatives. These jobs often require knowledge of cycling products, remote communication skills, and familiarity with industry tools like CAD software or e-commerce platforms.
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What cities are hiring for Remote Bicycle Industry jobs?

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What states have the most Remote Bicycle Industry jobs?

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Remote Bicycle Industry jobs near you
Infographic showing various Remote Bicycle Industry job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $37,744 per year, or $18.1 per hour.

Client Success Representative I

Quality Bicycle Products

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Quality Bicycle Products rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

28th of 422 rated retail wholesalers

Job description

The preferred candidate will reside and work remotely in CO, MN, NV, or PA.
ABOUT WORKSTAND:
Workstand provides commerce software, marketing services, and data solutions to help independent bicycle retailers and suppliers achieve profitable growth. Workstand isn't your typical software company or your typical bike industry company. We are a privately owned small business serving an important niche, striving for mutual success and sustainability for every retailer and supplier in the cycling industry.
Workstand has been voted one of Outside Magazine's Best Places to Work for six years. We offer fully remote work with an engaging culture, compelling work, and strategic clarity. All clients are in the bicycle industry, so work days are fun and interesting. We support one another and achieve our goals as a team. Each person, at every level, has an impact.
Total Rewards and Perks include; fully remote work environment, flexible scheduling, comprehensive medical, dental, and vision packages for employees and eligible family members, 401(k) plan, paid volunteering, paid professional development, and discounts on products, bikes, and gear. We offer an accrued PTO program of 14 days in your first year as well as sick time and ten paid holidays. Employees are eligible for bonuses.
JOB PURPOSE:
The Client Success Representative I plays a key part in ensuring customer satisfaction by providing assistance and responding to technical software questions, client concerns, and software enhancement suggestions. Clients of this position are generally specialty retailers, but also include brands, suppliers and other industry partners.
The hiring range for this role is $20.37 to $24.44.
REPORTING STRUCTURE:
This position reports to the Technical Support Manager. This position has no direct reports and is a remote position.
JOB FUNCTIONS:
  • Customer Support

    • Respond to customer inquiries promptly and professionally via email, phone, or live chat
    • Collaborate with fellow CS Reps to escalate and resolve complex problems

  • Product Knowledge

    • Develop a deep understanding of Workstands software platform, the role of digital marketing, ecommerce, and in-store sales in their businesses
    • Proactively suggest improvements in website design and site configuration to maximize customer success

  • Communication

    • Clearly and effectively communicate technical information to "non-technical users"
    • Provide software-related information and documentation to customers when appropriate

  • Documentation

    • Maintain detailed records of customer interactions and resolutions in our CRM
    • Continuously update and maintain internal and external documentation for all aspects of our software and processes

This is not a comprehensive list of possible responsibilities, tasks and duties. There are a variety of other duties that will need to be completed on an as needed basis.
QUALIFICATIONS:
  • Customer service experience preferred
  • Specialty retail and/or bicycling industry preferred
  • Strong communication skills, both written and verbal
  • Excellent organizational skills and attention to detail
  • Basic understanding of Google Suites, Google Merchant Center, Google Shopping preferred
  • Willingness to take initiative and work effectively without close supervision
  • Adaptable and flexible with change.

Limited domestic travel may be a requirement.
We seek talent from all backgrounds to join our teams, and we encourage our employees to bring their authentic and best selves to work. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Workstand approaches pay in an ethical and transparent way. Pay ranges are assigned to a job based on market data from 3rd party salary benchmark data as well as balancing internal equity of other roles with similar levels of responsibility. Individual pay within the range can vary for several reasons including, but not limited to, skills, abilities, experience, tenure, performance, and available budget.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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