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Remote Banking Customer Service Jobs in Romeoville, IL

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site +1

$15.50 - $21/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

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Showing results 21-40

All JobsBanking Customer Service JobsRemote Banking Customer Service JobsRemote Banking Customer Service Jobs in Romeoville, IL

Remote Banking Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do remote banking customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote banking customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What are common challenges faced by remote banking customer service representatives, and how can they be managed effectively?

Remote banking customer service representatives often face challenges such as managing customer inquiries across multiple digital channels, maintaining productivity in a home environment, and staying updated with frequent changes in banking regulations or products. To manage these, successful representatives develop strong time management skills, set up a dedicated workspace, and actively participate in virtual team meetings and training sessions. Collaboration tools and regular communication with supervisors and peers also help ensure that they stay informed and connected, leading to better customer service and job satisfaction.

What is a remote banking customer service representative?

A Remote Banking Customer Service representative is a professional who assists customers with their banking needs through phone, email, chat, or other online channels, rather than in person at a branch. They handle tasks such as answering account inquiries, resolving issues, processing transactions, and providing information about banking products and services. Working remotely, these representatives play a vital role in ensuring customer satisfaction and security while adapting to the digital nature of modern banking.

What are the key skills and qualifications needed to thrive as a remote banking customer service representative?

To thrive as a Remote Banking Customer Service Representative, you need strong knowledge of banking products, customer service principles, and often a background in finance or related fields. Familiarity with CRM software, secure communication platforms, and digital banking systems is typically required. Exceptional verbal communication, problem-solving skills, and patience help you build rapport and resolve issues efficiently. These abilities ensure customer satisfaction, maintain trust, and uphold service quality in a virtual banking environment.

What is the difference between Remote Banking Customer Service vs Remote Loan Officer?

AspectRemote Banking Customer ServiceRemote Loan Officer
Required CredentialsBasic banking certifications, customer service experienceLoan origination licenses, financial certifications
Work EnvironmentCustomer support centers, remote via phone/emailRemote or in-office, client meetings, application processing
Employer & Industry UsageBanks, credit unions, financial institutionsMortgage companies, banks, lending firms

Remote Banking Customer Service primarily focuses on assisting customers with account inquiries and basic banking needs, while Remote Loan Officers handle loan applications and approvals. Both roles require financial knowledge and customer interaction but differ in certification requirements and daily tasks.

What are popular job titles related to Remote Banking Customer Service jobs in Romeoville, IL? For Remote Banking Customer Service jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Banking Customer Service jobs in Romeoville, IL look for? The top searched job categories for Remote Banking Customer Service jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Banking Customer Service jobs? Cities near Romeoville, IL with the most Remote Banking Customer Service job openings:
Remote Banking Customer Service jobs near you

Part-Time Hybrid Remote Customer Service Representative

StaffMyAgency LLC

Frankfort, IL • On-site, Remote

$40K - $52K/yr

Part-time

Retirement, PTO

Re-posted 5 days ago

Job description

Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek an licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience.
This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.
This hybrid remote position is only available to candidates who meet the following criteria:
  1. Must have prior State Farm or other related insurance experience
  2. Must have an active Property and Casualty license
  3. Must be able to work part-time from home and in-office at our agency office location in Frankfort, IL

Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
  • Starting hourly pay $20 - $25 per hour depending on experience
  • Paid Time Off (personal/sick days and vacation)
  • Paid Holidays
  • 401(k) Retirement
  • Many fun team-building events
  • Positive place to work
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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