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Remote Bank Debt Collection Jobs in Alaska (NOW HIRING)

Accounting Specialist Lead

Anchorage, AK · On-site +1

$21.75 - $29.25/hr

Advise Project Managers on client invoicing matters and collection-related issues. * Research and analyze cash receipts, coding, and posting of receipts. * Provides support for remote bank deposit ...

Remote Bank Debt Collection information

What is a remote bank debt collection specialist?

A Remote Bank Debt Collection job involves contacting individuals or businesses who owe money to a bank and working to recover the outstanding debt, all while working from a remote location such as home. Debt collectors communicate with debtors via phone, email, or online platforms to negotiate payment plans, explain account information, and ensure compliance with relevant laws. They must maintain accurate records of their interactions, follow strict privacy guidelines, and often use specialized software to track collections. This role requires strong communication, negotiation skills, and the ability to handle difficult conversations professionally.

What are the key skills and qualifications needed to thrive as a remote bank debt collection specialist?

To thrive as a Remote Bank Debt Collection Specialist, you need a solid understanding of financial regulations, debt collection practices, and customer account management, often supported by prior experience in collections or finance. Familiarity with collection software, CRM systems, and secure communication tools is typically required. Excellent negotiation, active listening, and resilience are crucial soft skills for building rapport and resolving sensitive payment issues. These abilities are essential to ensure compliance, maximize debt recovery, and maintain positive customer relationships in a remote environment.

What are some common challenges faced by remote bank debt collection specialists, and how can they be overcome?

Remote bank debt collectors often face challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing high call volumes, and navigating varying time zones. To overcome these challenges, it's important to develop strong communication and negotiation skills, maintain detailed records, and use technology tools provided by the employer to track interactions and schedule follow-ups efficiently. Additionally, staying organized and adhering to compliance guidelines can help ensure successful collections while maintaining professionalism and empathy.

What is the difference between Remote Bank Debt Collection vs Remote Credit Analyst?

AspectRemote Bank Debt CollectionRemote Credit Analyst
Required CredentialsTypically requires collections or debt recovery experience, sometimes certifications in collectionsRequires financial analysis skills, often a degree in finance or related field, and certifications like CFA or credit analysis courses
Work EnvironmentPrimarily involves contacting debtors, negotiating payments, and managing overdue accounts remotelyFocuses on assessing creditworthiness, analyzing financial data, and making lending recommendations remotely
Employer & Industry UsageUsed by banks, financial institutions, and debt collection agenciesUsed by banks, lending companies, and financial institutions for risk assessment

While both roles operate remotely within the banking and finance industry, Remote Bank Debt Collection focuses on recovering overdue debts through communication and negotiation, whereas Remote Credit Analyst emphasizes evaluating credit risk and financial data to support lending decisions.

What are popular job titles related to Remote Bank Debt Collection jobs in Alaska?

For Remote Bank Debt Collection jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Remote Bank Debt Collection jobs in Alaska look for?

The top searched job categories for Remote Bank Debt Collection jobs in Alaska are:

What cities in Alaska are hiring for Remote Bank Debt Collection jobs?

Cities in Alaska with the most Remote Bank Debt Collection job openings:

Accounting Specialist Lead

DOWL

Anchorage, AK • On-site, Remote

$21.75 - $29.25/hr

Full-time

Posted 19 days ago


Job description

Why DOWL?

DOWL is a top-ranked, multi-disciplined consulting firm with over 60 years of experience in civil engineering and related services. Our in-house expertise spans Civil and Land Development, Construction-Related Services, Transportation and Structures, and Water and Environmental Services. At DOWL, you're valued. We support your growth, offer great benefits, and foster a culture of integrity, professionalism, and teamwork.

Finance & Accounting (Corporate Shared Services)

The Finance and Accounting Department at DOWL is responsible for managing financial operations, ensuring accurate reporting, and meeting all compliance requirements. The department consists of a high performing team that plays a vital role in sustaining the company's profitability and operational success. The team supports both corporate operations and project specific functions, working across the organization to provide full cycle accounting services, reporting, and forecasting.

Summary 

The Accounting Specialist Lead serves as a senior resource for the Project Accounting Team, assisting with workload coordination, training, and process improvement while performing advanced project accounting functions, including client invoicing, cash receipt processing, project reporting, project setup and maintenance within accounting systems, and special projects and other duties as assigned. 

Essential Duties and Responsibilities include the following:

  • Serve as primary technical lead and subject matter expert for Project Accounting Team
  • Coordinate and facilitate training for Project Accounting Team and Project Managers, ensuring consistent application of billing and project accounting practices.
  • Partner with the Project Accounting Team to research and resolve invoice inquiries and special requests from clients and Project Managers
  • Coordinate and facilitate revenue generation and provide reports for period end project adjustments.
  • Manage monthly invoices and related reports for assigned billing group.
  • Assists with project accounting group meetings.
  • Advise Project Managers on client invoicing matters and collection-related issues.
  • Research and analyze cash receipts, coding, and posting of receipts.
  • Provides support for remote bank deposit processing.
  • Coordinate project accounting activities with project Managers, including project set up , project maintenance, and documentation governance.
  • Review and validate monthly project financial reports to ensure accuracy of revenue recognition, billing, and client invoicing.
  • Provide back-up assistance to Accounting Specialists.
  • Assist with audit support activities, including preparation of audit support documentation, for responding to auditor’s requests.
  • Develop and recommend process improvements that enhance billing accuracy, revenue recognition, and financial controls.
  • Monitor project financial performance and identify risks, trends, and corrective actions affecting revenue and billing outcomes.
  • Perform other related duties and special projects assigned. 

Qualifications

To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience

  • Bachelor’s degree in accounting, finance, or a related discipline required
  • 5-7 years of progressively responsible accounting experience required, including at least 5 years of project accounting experience preferred.
  • Experience in an architecture/engineering/construction environment, preferred.

Job Knowledge, Skills, and Abilities

  • Highly meticulous and organized in work.
  • Strong verbal and written communication and interpersonal skills
  • Exercise independent judgment in resolving complex billing, revenue, and project accounting matters.
  • Ability to self-motivate, act, and operate independently with minimal supervision.
  • Proficient with Microsoft Applications
  • Experience with Deltek Vantagepoint, preferred.
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external parties to maximize performance, problem solving, and achieve successful outcomes.
  • Strong understanding of business office management

Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit. The employee is required to talk and hear. The employee is regularly required to stand; walk and use hands. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this position include close vision and ability to adjust focus.

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.