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Remote Bank Customer Service Jobs (NOW HIRING)

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$14.75 - $20.25/hr

Remote Customer Service Representative Aurora, Illinois, United States About the Job The Remote ... service, banking/finance, or collections. Knowledge of collections processes and tactics.

Easy Recruiter

$14.75 - $20.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote ... service, banking/finance, or collections. Knowledge of collections processes and tactics.

Only Data Entry

$14.75 - $20.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

$14.75 - $20.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

$14.75 - $20.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

$14.75 - $20.25/hr

Remote Customer Service Philadelphia, PA, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

SVH Travel

Remote Customer Service

Manhattan, NY · Remote

$17.75 - $24/hr

Remote Customer Service Company Overview: SVH Travel Company is a leading provider of bespoke travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional ...

Travel by Tilly

$14.75 - $20.25/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Travel by Tilly

$14.75 - $20.25/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Travel by Tilly

$14.75 - $20.25/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Only Data Entry

$14.75 - $20.25/hr

Remote Customer Service Chicago, Illinois, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

$14.75 - $20.25/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

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How much do remote bank customer service jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote bank customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote Bank Customer Service job?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Bank Customer Service position, and why are they important?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What does a typical workday look like for someone in Remote Bank Customer Service?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.
More about Remote Bank Customer Service jobs
What cities are hiring for Remote Bank Customer Service jobs? Cities with the most Remote Bank Customer Service job openings:
What states have the most Remote Bank Customer Service jobs? States with the most job openings for Remote Bank Customer Service jobs include:
What job categories do people searching Remote Bank Customer Service jobs look for? The top searched job categories for Remote Bank Customer Service jobs are:
Remote Bank Customer Service jobs near you
Infographic showing various Remote Bank Customer Service job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Service Operations Representative(100% Remote)

Service Operations Representative(100% Remote)

Three Point Solutions, Inc.

North Canton, OH • On-site, Remote

Contractor

Posted 2 days ago

Job description

Job Title: Service Ops Representative (100% Remote)
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)
Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
  • Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
  • Administer corrective actions to ensure expedient resolution.
  • Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
  • Document and provide timely updates on incidents as they occur.
  • Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
  • Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
  • Perform related duties as required or requested by the Team Manager.

Qualifications:
Education:
  • HS diploma or equivalent required.
  • Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.

Experience:
  • Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
  • Experience working in a contact center environment, with an understanding of equivalent operational experience.

Skills:
  • Strong technical, analytical, communication, and problem-solving skills.
  • Excellent interpersonal skills.
  • Autonomy, initiative, and a strong sense of accountability.
  • Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
  • Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
  • Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
  • Strong problem-solving and teamwork skills.
  • Capacity to meet deadlines and work under pressure with a strong sense of accountability.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bilingual skills (e.g., English/French) are an asset but not required.

Additional Requirements:
  • Performs other related responsibilities, as assigned, to support specific department/business needs.

This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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