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Remote Bank Customer Service Jobs in Atlanta, GA

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Griffin, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Woodstock, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Cumming, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Canton, GA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Bank Customer Service information

See Atlanta, GA salary details

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How much do remote bank customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote bank customer service in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What cities near Atlanta, GA are hiring for Remote Bank Customer Service jobs?

Cities near Atlanta, GA with the most Remote Bank Customer Service job openings:

Infographic showing various Remote Bank Customer Service job openings in Atlanta, GA as of August 2026, with employment types broken down into 75% Full Time, 14% Part Time, 4% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Customer Service Representative (Remote)

PharmaCentra, LLC

GA • On-site, Remote

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Customer Service Representative (Remote)
Shared Services Team | Full-Time
Company: PharmaCentra LLC
Location: Remote (United States)
Pay: $12.00 per hour
Schedule: Full-Time, includes one weekend day per week
Start a Career Where Every Conversation Makes a Difference
PharmaCentra is seeking motivated, customer-focused individuals to join our Shared Services Team. This fully remote position is an excellent opportunity for someone who enjoys helping others, learns quickly, communicates effectively, and wants to build valuable customer service experience in the healthcare industry.
No healthcare experience is required. We provide training and support to help you succeed.
Every day, you'll assist patients, prospective clinical research participants, pharmacies, and healthcare consumers by providing information, answering questions, and helping connect people with important healthcare resources.
If you are dependable, compassionate, tech-savvy, and eager to learn, we'd love to hear from you.
What You'll Do
As a Customer Service Representative, you may support a variety of healthcare-related programs and services, including:
Customer Support & Call Handling
  • Handle inbound and outbound customer service calls.
  • Listen carefully to customer needs and provide accurate information.
  • Ask questions and gather information using approved scripts and procedures.
  • Document customer interactions accurately in company systems.
  • Schedule appointments or connect customers with appropriate resources when applicable.
  • Conduct follow-up calls as assigned.
Clinical Research Support
  • Assist individuals interested in learning about clinical research opportunities.
  • Conduct preliminary screening using approved questionnaires.
  • Explain next steps in the enrollment process.
  • Schedule potential participants with clinical research sites when appropriate.
Pharmacy Support Services
  • Help patients locate pharmacies that may have prescribed medications available.
  • Contact pharmacies to verify medication availability when required.
  • Provide accurate information to patients regarding pharmacy options.
  • Document all activities and outcomes according to established procedures.
General Responsibilities
  • Navigate multiple applications and systems simultaneously.
  • Follow established workflows, scripts, and quality standards.
  • Maintain confidentiality and protect sensitive information.
  • Meet attendance, productivity, and quality expectations.
  • Participate in training, coaching, and ongoing development opportunities.
  • Adapt to changing business needs and program requirements.
What Makes Someone Successful in This Role?
We are seeking individuals with exceptional customer service skills and a strong aptitude for learning.
Ideal Candidates Demonstrate
  • Strong verbal and written communication skills.
  • A professional and courteous phone presence.
  • Active listening skills and attention to detail.
  • Empathy and patience when assisting customers.
  • The ability to learn new information and apply it quickly.
  • Comfort working with technology and multiple computer applications.
  • Strong problem-solving skills.
  • Dependability and consistent attendance.
  • The ability to stay organized in a fast-paced environment.
  • Accountability and a positive attitude.
Preferred Qualifications
One or more of the following experiences may be helpful, but are not required:
  • Customer service
  • Retail sales or customer support
  • Call center or contact center experience
  • Healthcare support services
  • Appointment scheduling
  • Administrative support
  • Hospitality or service industry experience
  • Pharmacy or healthcare experience
  • Help desk or technical support
  • High-volume customer-facing roles

We welcome applicants who are early in their careers and demonstrate strong customer service skills, professionalism, and a willingness to learn.
Schedule Requirements
  • Full-time availability required.
  • Must be available to work one weekend day each week.
  • Ability to work a consistent assigned schedule.
  • Reliable attendance is essential.
Remote Work Requirements
This position is 100% remote and must be performed within the United States.
Employees are responsible for maintaining the equipment and internet service necessary to perform the essential functions of the position.
Minimum Equipment Requirements
  • Windows 10 or Windows 11 computer
  • 8 GB RAM or greater
  • Quad-core processor or better
  • Second monitor
  • USB headset with microphone
  • Webcam
  • Keyboard and mouse
Internet Requirements
  • Minimum 50 Mbps download speed
  • Minimum 50 Mbps upload speed
  • Reliable broadband internet connection
Benefits
Benefits are available after 90 days of employment, subject to plan terms and eligibility requirements, and may include:
  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • 401(k) Plan with Employer Match
Why Join PharmaCentra?
  • 100% Remote Work
  • Paid Training
  • Healthcare Industry Experience
  • Supportive Team Environment
  • Opportunities to Learn New Skills
  • Meaningful Work Helping Patients and Consumers
  • Career Development Opportunities

At PharmaCentra, the work you do matters. Every interaction has the potential to improve someone's healthcare experience.
If you're ready to build valuable customer service experience while helping others, apply today.
Equal Opportunity Employer
PharmaCentra LLC is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, business needs, and other lawful considerations. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Reasonable accommodations are available for qualified individuals with disabilities and sincerely held religious beliefs throughout the application and employment process.
Employment offers are contingent upon successful completion of applicable pre-employment screening requirements, which may include a background check.
Offer of employment is conditioned upon passing a background check.