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Remote Bank Check Processing Jobs in Connecticut

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Remote Bank Check Processing information

What is the difference between Remote Bank Check Processing vs Remote Bank Teller?

AspectRemote Bank Check ProcessingRemote Bank Teller
Primary RoleProcessing and verifying checks remotelyAssisting customers with banking transactions remotely
Required SkillsAttention to detail, knowledge of banking proceduresCustomer service, transaction handling, communication skills
Work EnvironmentBack-office, data centers, or remote setupRemote customer service environment
CertificationsBanking or financial processing certifications often preferredCustomer service or banking certifications

Remote Bank Check Processing focuses on verifying and processing checks remotely, while Remote Bank Tellers handle customer transactions and inquiries. Both roles require banking knowledge but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right position in the banking industry.

What are the most commonly searched types of Bank Check Processing jobs in Connecticut? The most popular types of Bank Check Processing jobs in Connecticut are:
What are popular job titles related to Remote Bank Check Processing jobs in Connecticut? For Remote Bank Check Processing jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Bank Check Processing jobs in Connecticut look for? The top searched job categories for Remote Bank Check Processing jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Bank Check Processing jobs? Cities in Connecticut with the most Remote Bank Check Processing job openings:
Remote Bank Check Processing jobs near you
E-Services Specialist

E-Services Specialist

CONNEX CREDIT UNION INC

North Haven, CT • Remote

$20.48 - $30.72/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We’re a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members, and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.

Benefits:

  • Competitive compensation.
  • Medical, Dental, and Vision coverage.
  • Paid time off.
  • 401K contributory plan with company match.
  • The opportunity to become involved in community outreach.

The E-Services Specialist is the point person for supporting the Credit Unions Digital Channels and eServices. This includes new account opening and consumer loan applications via Online and Call Center. Taking ownership of the application and member relationship through to new account opening/Loan closing. Responsible for the second level servicing and handling of escalated calls for eService products this includes, Web Chat, Online Banking, Mobile Banking, Bill Pay, Remote Deposit process and External Transfer/PopMoney requests.

Essential Functions and Responsibilities: includes the following, and other duties may be assigned.

Serves as a financial advocate/coach for members of the CU. Works with members to explore their financial priorities, and determines helpful and achievable solutions.

  • Drive loan and new account volume through member and prospect inbound new account requests, cross selling other bank products and services as appropriate to meet customer needs.
  • Serve as a liaison between underwriters and members for application taken in the call center and online applications owning the process through to loan closing and required documentation.
  • Conduct loan closings remotely or where member prefers schedule an in branch closing.
  • Review membership applications received through Online channels/Mobile Banking.
  • Review and process all online requests such as; Courtesy Pay applications, Change of Addresses, Budget applications.
  • Assist members and internal resources with troubleshooting the more complex digital services issues. Including Web Chat, Mobile/Remote Banking Issues, Bill Pay and the External Transfer/Popmoney feature.
  • Handle member ACH processing issues.
  • Point of contact between frontline staff and bill pay vendor for all bill pay issues and research. Work with bill pay vendor to resolve member issues.
  • Maintains and continually improves upon in depth knowledge of all credit union products, services, and procedures.
  • Assist as needed with training to other employees on eServices products/services as well as managing updates/changes in these products and services.
  • Meet or exceed service quality, and productivity goals.
  • Comply with all regulatory and compliance related requirements.
  • Adheres to all credit union policies and procedures and supports the culture of the organization.
  • Manage time appropriately each day in order to follow up with customers and contacts as well as meet deadlines consistently.

Performance Measurement (if applicable):

Qualifications and Requirements:

  • Education:  Associates or Equivalent work experience.
  • Experience with working with Digital Banking services.
  • 1-2 years banking/credit union frontline experience required. 
  • Ability to synthesize and analyze data to inform appropriate solutions.
  • Strong Technical abilities.
  • Strong analytical, problem solving and Time Management skills.
  • Expertise in Microsoft Office.
  • Excellent written and oral communications skills.
  • Work as a team player to ensure processing deadlines are met.
  • Perform other duties as required by management.
  • 40 hours per week, some Saturdays

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