ZipRecruiter

Log In

2

Remote Bank Call Center Jobs in Indiana (NOW HIRING)

Humana

Consumer Service Operations Representative

Seymour, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... Remote work may be available based on performance, attendance, and demonstrated independence. * NO ...

Humana

Consumer Service Operations Representative

Seymour, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... Remote work may be available based on performance, attendance, and demonstrated independence. * NO ...

Humana

Consumer Service Operations Representative

New Albany, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... Remote work may be available based on performance, attendance, and demonstrated independence. * NO ...

Humana

Consumer Service Operations Representative

Seymour, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... Remote work may be available based on performance, attendance, and demonstrated independence. * NO ...

Humana

Consumer Service Operations Representative

New Albany, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... Remote work may be available based on performance, attendance, and demonstrated independence. * NO ...

TransPerfect

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver service and support to credit union end users via remote connection, diagnosing and ... banking, teller, loan officer, ACH, etc.) OR 2+ years in a support call center environment

previous page

Showing results 41-60

All JobsBank Call Center JobsRemote Bank Call Center JobsRemote Bank Call Center Jobs in Indiana

Remote Bank Call Center information

See Indiana salary details

$10

$17

$23

How much do remote bank call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote bank call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a remote bank call center?

A Remote Bank Call Center job involves assisting customers of a bank by phone, chat, or email from a remote location, such as a home office. Employees in this role handle inquiries about bank accounts, transactions, and services, help resolve issues, and provide information about products. They use secure systems to access customer information and must follow strict privacy and security protocols. This position typically requires good communication skills, customer service experience, and familiarity with basic banking processes.

What are some common challenges faced by employees in a remote bank call center, and how can they be managed?

Working in a remote bank call center can present challenges such as maintaining consistent communication with team members, managing potential feelings of isolation, and handling complex customer inquiries without immediate in-person support. To manage these challenges, employees are encouraged to utilize digital collaboration tools, participate in regular virtual team meetings, and actively seek guidance from supervisors when needed. Many organizations also provide training and resources to help staff stay connected and engaged, ensuring both productivity and job satisfaction in a remote environment.

What are the key skills and qualifications needed to thrive as a remote bank call center representative, and why are they important?

To thrive as a Remote Bank Call Center Representative, you typically need a high school diploma or equivalent, strong customer service orientation, and basic banking knowledge. Familiarity with CRM software, telephony systems, and secure data handling protocols is often required. Excellent verbal communication, active listening, patience, and problem-solving skills help build trust and resolve customer issues efficiently. These competencies ensure customer satisfaction, compliance with banking regulations, and effective remote support in a fast-paced environment.

What is the difference between Remote Bank Call Center vs Remote Customer Service Representative?

AspectRemote Bank Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentBanking call centers, often during business hoursVarious industries, flexible locations, often during business hours
Employer & IndustryFinancial institutions, banksMultiple industries including retail, tech, healthcare
Common Search & ComparisonFocus on banking-specific roles, certifications, and banking productsBroader customer service roles across industries

The Remote Bank Call Center primarily involves handling banking-related inquiries within financial institutions, requiring banking knowledge and specific certifications. In contrast, Remote Customer Service Representatives work across various industries, providing general customer support. While both roles involve remote communication skills, the banking call center role is specialized in financial products and banking procedures.

What are popular job titles related to Remote Bank Call Center jobs in Indiana?

For Remote Bank Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Bank Call Center jobs in Indiana look for?

The top searched job categories for Remote Bank Call Center jobs in Indiana are:

Remote Bank Call Center jobs near you
Infographic showing various Remote Bank Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Consumer Service Operations Representative

Humana

Jeffersonville, IN • On-site, Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance

Job description

Become a part of our caring community

In Office | Full-Time | Monday-Friday, 10:40 AM - 7:10 PM

$1,500 bonus for new hires, paid in three installments.

Are you looking to build a meaningfulcareer, not just find another job? We're seeking motivated, purpose-driven professionals who are passionate about helping others. As aConsumer Service Operations Representative, you'll play a vital role in connecting our members with state and federal programs that support their health and well-being.

This is more than a call center role-it's a chance to grow your career while making an impact.

What You'll Do

  • You will work in a call center environment, engaging with members over the phone to assess eligibility for programs like the Medicare Savings Program.

  • Collect and input personal and financial information into multiple systems with accuracy and efficiency.

  • Identify additional resources to support members' needs, such as food assistance or medication cost savings.

  • Educate and empower members to take advantage of benefits that improve their quality of life.

  • Collaborate with a supportive team and contribute to a culture of compassion, service, and excellence.


Use your skills to make an impact

Required:

  • Must reside 50 miles from Louisville Waterside Building: 101 E. Main Street, Louisville, KY 40202

  • 2+ years of customer service experience

  • Proficient in technology to include data entry, learning and navigating multiple systems and learning new applications

Preferred:

  • Experience in healthcare or social services

  • Previous inbound/outbound call center experience

  • Bilingual English/Spanish

  • Associate's or Bachelor's degree

Schedule & Work Environment:

  • Hours:Monday-Friday, 10:40 AM - 7:10 PM (with scheduled lunch and breaks).

  • On-site Training: Monday-Friday, 9:00 AM - 5:30 PM for 10 weeks.

  • Location:In-office at101 E. Main Street, Louisville, KY 40202.

  • Remote work may be available based on performance, attendance, and demonstrated independence.

  • NO PTO is allowed for the first 90 days of employment

Additional Information

  • PLEASE ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)

  • $1,500 bonus for new hires paid in three installments:

$250 paid after the new hire remains employed for 90 days from hire date.

$500 paid after the new hire remains employed for 6 months from hire date.

$750 paid after the new hire remains employed for 12 months from hire date.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

FacebookTwitter

View All Humana Jobs

Apply