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Work From Home Outbound Call Center Agent Jobs in Indiana

MDS Communications

Remote Call Center Agent

Indianapolis, IN · Remote

$15 - $16/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

The Jernigan Agency

WORK FROM HOME

Fort Wayne, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Semler Agency

Work From Home Sales

Fort Wayne, IN · On-site +1

After applying, you will receive an email with next steps to schedule a quick overview call. Please ... No agent's success, earnings, or production results should be viewed as typical, average or ...

The Semler Agency

Work From Home Sales

Indianapolis, IN · On-site +1

After applying, you will receive an email with next steps to schedule a quick overview call. Please ... No agent's success, earnings, or production results should be viewed as typical, average or ...

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All JobsOutbound Call Center Agent JobsWork From Home Outbound Call Center Agent JobsWork From Home Outbound Call Center Agent Jobs in Indiana

Work From Home Outbound Call Center Agent information

See Indiana salary details

$10

$16

$23

How much do work from home outbound call center agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for work from home outbound call center agent in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by work from home outbound call center agents, and how can they be managed?

Work From Home Outbound Call Center Agents often encounter challenges such as maintaining motivation without in-office supervision, managing frequent call rejections, and handling varying customer temperaments. Successfully navigating these challenges requires establishing a dedicated and quiet workspace, developing a routine, and making use of support offered by remote team leaders and colleagues. Many organizations provide ongoing coaching, virtual team meetings, and resources to help agents stay connected and sharpen their skills. By using these tools and maintaining open communication with supervisors, agents can remain productive and engaged while working remotely.

What are the key skills and qualifications needed to thrive as a work from home outbound call center agent?

To excel as a Work From Home Outbound Call Center Agent, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and, in some cases, sales certification are highly valued. Outstanding agents possess resilience, active listening, and the ability to remain self-motivated in a remote environment. These capabilities are crucial for consistently meeting targets, providing excellent service, and adapting to the demands of a virtual team setting.

What is a work from home outbound call center agent?

A Work From Home Outbound Call Center Agent makes outbound calls to customers or potential clients from a remote location. Their tasks may include sales, customer follow-ups, surveys, or appointment scheduling. They use scripts, CRM software, and communication tools to engage with customers effectively. Strong communication skills, persistence, and a quiet home office setup are essential for success in this role.

What are popular job titles related to Work From Home Outbound Call Center Agent jobs in Indiana?

For Work From Home Outbound Call Center Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Work From Home Outbound Call Center Agent jobs in Indiana look for?

The top searched job categories for Work From Home Outbound Call Center Agent jobs in Indiana are:

What cities in Indiana are hiring for Work From Home Outbound Call Center Agent jobs?

Cities in Indiana with the most Work From Home Outbound Call Center Agent job openings:

Work From Home Outbound Call Center Agent jobs near you
Infographic showing various Work From Home Outbound Call Center Agent job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, 25% Part Time, 5% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

Remote Outbound Call Center Agent

MDS Communications

Indianapolis, IN • Remote

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 2 days ago

Job description

Job DetailsLevel: EntryJob Location: Indiana Remote - INEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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