ZipRecruiter

Log In

2

Work From Home Outbound Call Center Agent Jobs in Indiana

MDS Communications

Remote Call Center Agent

Indianapolis, IN · Remote

$15 - $16/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

The Semler Agency

Work From Home Sales

Fort Wayne, IN · On-site +1

After applying, you will receive an email with next steps to schedule a quick overview call. Please ... No agent's success, earnings, or production results should be viewed as typical, average or ...

The Semler Agency

Work From Home Sales

Indianapolis, IN · On-site +1

After applying, you will receive an email with next steps to schedule a quick overview call. Please ... No agent's success, earnings, or production results should be viewed as typical, average or ...

The Jernigan Agency

WORK FROM HOME

Fort Wayne, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

New

next page

Showing results 1-20

All JobsOutbound Call Center Agent JobsWork From Home Outbound Call Center Agent JobsWork From Home Outbound Call Center Agent Jobs in Indiana

Work From Home Outbound Call Center Agent information

See Indiana salary details

$10

$16

$23

How much do work from home outbound call center agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for work from home outbound call center agent in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by work from home outbound call center agents, and how can they be managed?

Work From Home Outbound Call Center Agents often encounter challenges such as maintaining motivation without in-office supervision, managing frequent call rejections, and handling varying customer temperaments. Successfully navigating these challenges requires establishing a dedicated and quiet workspace, developing a routine, and making use of support offered by remote team leaders and colleagues. Many organizations provide ongoing coaching, virtual team meetings, and resources to help agents stay connected and sharpen their skills. By using these tools and maintaining open communication with supervisors, agents can remain productive and engaged while working remotely.

What are the key skills and qualifications needed to thrive as a work from home outbound call center agent?

To excel as a Work From Home Outbound Call Center Agent, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and, in some cases, sales certification are highly valued. Outstanding agents possess resilience, active listening, and the ability to remain self-motivated in a remote environment. These capabilities are crucial for consistently meeting targets, providing excellent service, and adapting to the demands of a virtual team setting.

What is a work from home outbound call center agent?

A Work From Home Outbound Call Center Agent makes outbound calls to customers or potential clients from a remote location. Their tasks may include sales, customer follow-ups, surveys, or appointment scheduling. They use scripts, CRM software, and communication tools to engage with customers effectively. Strong communication skills, persistence, and a quiet home office setup are essential for success in this role.

What are popular job titles related to Work From Home Outbound Call Center Agent jobs in Indiana?

For Work From Home Outbound Call Center Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Work From Home Outbound Call Center Agent jobs in Indiana look for?

The top searched job categories for Work From Home Outbound Call Center Agent jobs in Indiana are:

What cities in Indiana are hiring for Work From Home Outbound Call Center Agent jobs?

Cities in Indiana with the most Work From Home Outbound Call Center Agent job openings:

Work From Home Outbound Call Center Agent jobs near you
Infographic showing various Work From Home Outbound Call Center Agent job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, 25% Part Time, 5% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

Outbound Call Center Representative

Surf Internet

Fort Wayne, IN • On-site, Remote

$60K - $70K/yr

Other

Posted 6 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 98 rated telecommunications companies

Job description

Overview
The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. This role serves as a key point of contact between the company and its customers, delivering a professional, consultative sales experience through outbound telephone outreach and follow-up communications.
Reports To: Inside Sales Supervisor
Department: Sales - Residential
Job Status: Exempt
Responsibilities:
  • Conduct high-volume outbound calls to prospective and existing customers using company-provided lead lists and dialing systems.
  • Identify customer needs and recommend products, services, or upgrades that best fit those needs.
  • Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.
  • Follow approved call scripts, sales processes, and compliance guidelines.
  • Accurately document customer interactions, dispositions, and sales activities within the CRM system.
  • Maintain detailed and up-to-date customer records.
  • Schedule appointments, callbacks, and follow-up activities as needed.
  • Stay informed about the latest services, products, and promotions available to customers.
  • Meet or exceed key performance indicators (KPIs) including call volume, contact rate, conversion rate, and revenue targets.
  • Participate in coaching sessions, training programs, and team meetings to continuously improve performance.

Qualifications:
  • High school diploma or equivalent.
  • 1+ years of call center, inside sales, telemarketing, or customer service experience.
  • Strong verbal communication and active listening skills.
  • Ability to build rapport quickly with customers over the phone.
  • Basic computer proficiency, including HubSpot and Microsoft Office applications.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while maintaining productivity standards.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Previous outbound sales or lead generation experience.
  • Experience using automated dialing platforms and customer relationship management (CRM) systems.
  • Proven track record of achieving or exceeding sales goals.

What Surf Internet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply