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Remote Background Investigator Jobs in Virginia (NOW HIRING)

Centene

Senior Compliance Investigator

Richmond, VA · On-site +1

$70K - $126K/yr

Leads and oversees compliance and ethics investigations, facilitates and leads meetings with ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...

Centene

Senior Compliance Investigator

Fairfax, VA · On-site +1

$70K - $126K/yr

Leads and oversees compliance and ethics investigations, facilitates and leads meetings with ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...

Centene

Senior Compliance Investigator

Manassas, VA · On-site +1

$70K - $126K/yr

Leads and oversees compliance and ethics investigations, facilitates and leads meetings with ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...

Centene

Senior Compliance Investigator

Newport News, VA · On-site +1

$70K - $126K/yr

Leads and oversees compliance and ethics investigations, facilitates and leads meetings with ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...

Centene

Senior Compliance Investigator

Virginia Beach, VA · On-site +1

$70K - $126K/yr

Leads and oversees compliance and ethics investigations, facilitates and leads meetings with ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...

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All JobsBackground Investigator JobsRemote Background Investigator JobsRemote Background Investigator Jobs in Virginia

Remote Background Investigator information

See Virginia salary details

$30.2K

$69.5K

$113K

How much do remote background investigator jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote background investigator in Virginia is $69,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $84,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Background Investigator vs Remote Security Specialist?

AspectRemote Background InvestigatorRemote Security Specialist
Required CredentialsBackground check certifications, sometimes security clearancesSecurity certifications, such as CISSP or CISM
Work EnvironmentPrimarily remote, conducting interviews and researchRemote or on-site, focusing on security protocols and monitoring
Employer & Industry UsageUsed by government agencies, contractors, and private firms for background checksEmployed by security firms, corporations, or government for security management

The main difference is that Remote Background Investigators focus on conducting background checks and investigations remotely, while Remote Security Specialists handle security protocols and monitoring. Both roles may require security-related certifications and are often remote, but they serve different functions within the security and background screening industry.

What does a remote background investigator do?

A remote background investigator collects information on people, businesses, or organizations. In a corporate or business setting, your responsibilities include performing a background check on employees and verifying their qualifications and references. If you work for a government agency, you investigate employees and contractors who are applying for security clearance. In addition to checking for a police record, you interview an applicant's previous employers, references, and colleagues. If your employer needs, you contact law enforcement or intelligence services to perform your duties. Other background investigators collect information about job applicants from social media or previous employers.

What are some common challenges faced by remote background investigators, and how can they be managed?

Remote Background Investigators often contend with challenges such as building rapport and gathering thorough information without face-to-face interactions, managing large caseloads, and ensuring data security when working from various locations. To manage these, strong communication skills, meticulous organization, and adherence to secure digital protocols are essential. Collaborating closely with supervisors and team members via virtual meetings and utilizing case management software can also help investigators stay on track and maintain the quality of their work.

What are the key skills and qualifications needed to thrive as a remote background investigator, and why are they important?

To thrive as a Remote Background Investigator, you need strong analytical abilities, attention to detail, and a background in criminal justice or a related field, often supported by a bachelor's degree. Familiarity with investigative databases, case management software, and secure communication systems is typically required. Excellent written communication, integrity, and the ability to work independently are standout soft skills in this role. These skills are crucial for conducting thorough, accurate investigations while maintaining confidentiality and meeting remote work demands.

What is a remote background investigator?

A Remote Background Investigator is a professional who conducts background checks and investigations from a remote location, rather than working on-site. Their responsibilities typically include verifying employment history, education, criminal records, and other personal or professional details about individuals for employers or government agencies. They utilize online databases, conduct interviews via phone or video calls, and prepare detailed reports on their findings. This role requires strong attention to detail, discretion, and the ability to work independently with confidential information.
More about Remote Background Investigator jobs
What are the most commonly searched types of Background Investigator jobs in Virginia? The most popular types of Background Investigator jobs in Virginia are:
What are popular job titles related to Remote Background Investigator jobs in Virginia? For Remote Background Investigator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Background Investigator jobs in Virginia look for? The top searched job categories for Remote Background Investigator jobs in Virginia are:
What cities in Virginia are hiring for Remote Background Investigator jobs? Cities in Virginia with the most Remote Background Investigator job openings:
Remote Background Investigator jobs near you
Infographic showing various Remote Background Investigator job openings in Virginia as of July 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% Remote job distribution, with an average salary of $69,522 per year, or $33.4 per hour.

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

MSCCN

Hampton, VA • On-site, Remote

$17/hr

Full-time

Re-posted 19 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This job post is for the September 8, 2026 new hire class.
This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.
Key Tasks
  • Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies
  • Make outbound calls as necessary based on business needs
  • Resolve or escalate customer inquires in a timely manner
  • Encourage use of electronic communication with customers
  • Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system
  • Follow SOPs and policies
  • Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.
  • Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support
  • Use frequently asked questions (FAQs) and help look up and provide information to inquiries
  • Utilize departmental knowledge bases and training material to answer customer inquiries
  • Maintain up-to-date knowledge of policies and procedures as applicable
  • Adhere to published schedule according to attendance guidelines
  • May be required to work some weekends and holidays
  • Perform other duties as assigned

#LI-Remote
Additional Qualifications/Responsibilities
Qualifications and Skills
Education: Degree preferred, high school diploma or GED required
Experience: 3 years customer service or contact center experience
Skills and Abilities:
  • Be able to read and speak English clearly, professionally and fluently
  • Listening and human relations skills
  • Have the ability to organize simultaneous tasks for individual assignments and understand the process or workflow of each inquiry resolution
  • Typing and writing abilities To respond appropriately to changing situations
  • Ability to work as a team member

Pay Rate: $17 / Hr
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Rotational shifts: Yes

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