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Remote Back Office Banking Jobs in Raleigh, NC (NOW HIRING)

Huntington

Commercial Portfolio Mgr II

Raleigh, NC · On-site +1

Office Our Approach to Office Workplace Type Certain positions outside our branch network may be ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Openwork

Technology Partner

Raleigh, NC · Remote

While this role is remote, candidates must live within the Atlanta, GA * Austin, TX * Charlotte, NC ... Map and document operational workflows across recruiting, sales, onboarding, and back-office ...

Melio

Senior Account Executive - UHV Payors

Raleigh, NC · On-site +1

Senior Account Executive - UHV Payors Remote (required to live in one of the following states: AZ ... back office and more time on their craft. As the fastest-growing B2B payment platform in the US ...

First Citizens Bank

Lead Software Engineer

Raleigh, NC · Remote

$183K - $225K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... File, HTTP, Office 365 Email, WCF LOB adapters, WCF-Basic Http, WCF-Custom, WCF-WSHttp, SFTP, FTP ...

First Citizens Bank

Lead Software Engineer

Raleigh, NC · Remote

$183K - $225K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... File, HTTP, Office 365 Email, WCF LOB adapters, WCF-Basic Http, WCF-Custom, WCF-WSHttp, SFTP, FTP ...

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Showing results 21-40

All JobsBack Office Banking JobsRemote Back Office Banking JobsRemote Back Office Banking Jobs in Raleigh, NC

Remote Back Office Banking information

See Raleigh, NC salary details

$10.7K

$79.4K

$117.1K

How much do remote back office banking jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote back office banking in Raleigh, NC is $79,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $116,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Back Office Banking vs Remote Customer Service Banking?

AspectRemote Back Office BankingRemote Customer Service Banking
Primary ResponsibilitiesProcessing transactions, data entry, account reconciliationAssisting customers, answering inquiries, resolving issues
Required SkillsAttention to detail, data management, banking proceduresCommunication skills, problem-solving, customer focus
Work EnvironmentBack-end systems, administrative platformsCustomer interaction channels, call centers or chat platforms
CertificationsBanking or finance certifications often preferredCustomer service or communication certifications beneficial

Remote Back Office Banking focuses on processing and administrative tasks behind the scenes, while Remote Customer Service Banking involves direct customer interaction. Both roles are essential in banking operations but differ in responsibilities, skills, and work environment.

What is a remote back office banking job?

Remote back office banking jobs refer to positions within banks or financial institutions that support the core operations but do not involve direct customer interaction. These roles typically include tasks like processing transactions, maintaining records, ensuring regulatory compliance, and supporting financial reporting. Employees in these positions work remotely, using secure technology to access the bank’s systems and complete their responsibilities. This setup allows banks to maintain efficiency and accuracy in their operations while offering flexibility to their staff.

What are the key skills and qualifications needed to thrive as a remote back office banking professional?

To excel as a Remote Back Office Banking professional, you need strong attention to detail, analytical skills, and a solid understanding of banking operations, often supported by a degree in finance, accounting, or a related field. Familiarity with core banking systems, transaction processing software, and compliance tools is crucial for day-to-day responsibilities. Excellent organizational skills, problem-solving abilities, and effective written communication are important soft skills in this role. These competencies ensure accuracy, regulatory compliance, and efficient support for front-office functions in a remote working environment.

What are some typical challenges faced by professionals in a remote back office banking role, and how can they be managed?

Remote back office banking professionals often encounter challenges such as maintaining strong communication with on-site teams, ensuring data security, and adapting to evolving digital platforms. To manage these challenges, it's important to establish clear communication channels, regularly participate in virtual meetings, and stay updated on the latest compliance and cybersecurity protocols. Many organizations also provide ongoing training and utilize secure collaboration tools to support remote staff, making it easier to stay connected and effective in this role.
What are popular job titles related to Remote Back Office Banking jobs in Raleigh, NC? For Remote Back Office Banking jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Back Office Banking jobs in Raleigh, NC look for? The top searched job categories for Remote Back Office Banking jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Back Office Banking jobs? Cities near Raleigh, NC with the most Remote Back Office Banking job openings:
Remote Back Office Banking jobs near you
Infographic showing various Remote Back Office Banking job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $79,351 per year, or $38.1 per hour.

Member Service Representative - Remote North Carolina!!

S3 Shared Service Solutions, LLC

Raleigh, NC • Remote

$19.23 - $19.73/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 22 days ago

Job description

Member Service Representative (Competitive Pay plus incentives) - College Grads and Bilingual (Spanish) candidates are a plus! This is a Remote position! Candidates must live in North Carolina!

APPLY DIRECTLY by visiting our website: www.s3cuso.com - click on current openings - Member Service Representative - Apply to Corporate location in Linthicum/Baltimore but use North Carolina address in your application!

OVERVIEW

The Service Representative will respond to member inquires via telephone regarding membership, banking products, services and rates while providing friendly, accurate and speedy service. He/she will also resolve member issues timely and thoroughly, seeking to exceed member expectations on every call. The position will utilize knowledge of products, data systems and web based applications to provide information and remedy member service issues.

Higher level responsibilities will also include the following: Responding to online banking and bill payment inquiries; troubleshoot connectivity issues for online banking and bill payment; resolve ID/password access issues; prepare professionally written responses to email inquiries, ensuring that the member’s response is completed within established time-frames; research and resolve member bill payment issues within service level agreement standards. We will also partner with business partners to resolve member disputes and educate members about bill payment functionality for future use. Service Representatives will also be expected to complete all required compliance documentation for wire transfer requests in order to minimize potential fraud. Successful representatives may also be asked to act in a mentor capacity for newly hired representatives.

S3 has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.

RESPONSIBILITIES

  • Respond to member and potential member phone inquiries on membership, products and services.
  • Navigate system applications as needed to resolve inquiries.
  • Provide timely, friendly, and accurate service in building member relationships; determine member eligibility; provide guidance to members in order to meet their financial needs.
  • Accurately verify, document, and process all member transactions.
  • Prioritize workload based on mandatory requirements and member service level agreements.
  • Safeguard member accounts and information for privacy and accuracy.
  • Resolve complaints by communicating with other departments and/or partners as needed.
  • Provide extraordinary service by resolving problems thoroughly.
  • Perform and process account maintenance, fulfillment requests, research requests, etc.
  • Work in collaboration with other team members
  • Recognize and escalate issues.
  • Email Inquiries: respond to, resolve and troubleshoot members’ questions /issues. Adhere to response time and quality goals.
  • Bill Payment: research and resolve complex payment issues. Interact with vendors, payees and members to research issues. Uncover root cause of problems, correct accounts and communicate actions taken to members. Educate members on proper use of service.
  • Other duties as assigned.

QUALIFICATIONS

  • Minimum of 2 years of Financial Institution or Customer Service experience.
  • College degree preferred or relevant work experience may be considered.
  • Basic computer knowledge in Microsoft environment and internet.
  • Strong analytical skills with a high degree of accuracy.
  • Ability to work flexible hours.
  • Ability to adhere to a pre-determined schedule
  • Positive attitude and team-oriented.
  • Exceptional verbal and written communication skills.
  • Ability to work in a multi-tasking environment.
  • Demonstrate member service skills.
  • Working knowledge of online banking systems and bill payment service.
  • Troubleshooting and problem-solving skills that potentially lead to process improvement

Company Description

The S3 corporate office is located in the Baltimore/Washington corridor, S3 Shared Service Solutions, LLC is a credit union service organization (CUSO) that is guided by a relentless focus to meet and exceed the expectations of the credit unions we serve. As a solutions-based operations support provider, our client base is comprised of leading financial institutions with combined assets in excess of $18 billion with over 900,000 members.

S3 implements and supports collaborative business solutions for our partner credit unions in the areas of Deposit Operations, Real Estate Lending, Consumer Lending, Collections, and Call Center Operations. Striving for excellence in everything we do, our goal is to deliver high-quality, cost-effective services to our credit union partners so they can invest in the futures of their organizations and most importantly, their members. #ZR