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Remote B2B Customer Service Jobs in Springfield, MO

HMG Careers

Remote Sales and Service Advisor

Crane, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Clever, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ava, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fordland, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Billings, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Sparta, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Ava, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Conway, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Spokane, MO · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote B2B Customer Service information

See Springfield, MO salary details

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How much do remote b2b customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote b2b customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Springfield, MO?

For Remote B2B Customer Service jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Springfield, MO look for?

The top searched job categories for Remote B2B Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Remote B2B Customer Service jobs?

Cities near Springfield, MO with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

Outside Sales Representative

Groundworks Operations, LLC

Springfield, MO • Remote

$750/wk

Full-time

Re-posted 5 days ago

Groundworks rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

72nd of 80 rated construction

Job description

Are you driven by results, energized by face‑to‑face selling, and motivated by uncapped earning potential?

At Groundworks, North America's leader in foundation Solutions, our Outside Sales Representatives don’t just sell a service—they deliver real solutions that protect what matters most to our customers: their homes. Backed by industry‑leading training, cutting‑edge technology, and an internationally recognized home services brand, you’ll build trusted relationships, lead consultations in the field, earn uncapped commission, while driving your career growth. If you thrive on independence, accountability, and winning, this role is built for you. 

Our Outside Sales Representatives we call Certified Field Inspectors or CFIs are one of the powerhouses of our organization and integral to our business’ success. CFI's partner with homeowners to diagnose issues and recommend solutions through our foundation repair and water management services.

Duties and Responsibilities

  • Travel within sales territory to conduct in-home inspections
  • Utilize warm pre-qualified leads to develop and maintain a book of business
  • Diagnose and educate homeowners on the issues they have in their home and provide solution options
  • Estimate the repairs and provide homeowners with generated job proposals
  • Close sales with customers in the home
  • Maintain relationships with customers while tracking sales lead pipeline
  • It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
     

Qualifications

  • 1-2 years of sales experience preferred but not required
  • Experience in commission-driven sales, business-to-consumer and/or in-home sales is a plus
  • Experience in Construction or Home Improvement is a plus
  • An entrepreneurial attitude focused on driving performance and customer service and satisfaction
  • Must have reliable transportation

Working Conditions

  • Full-time
  • Remote & Onsite: Reporting into and working remotely of Branch location
  • Servicing area within territory

What We Offer:

  • Uncapped commission ($100-150k avg. with Top Performers earning $200-600K)

  • Best-in-class training program with training pay ($750/week)

    • This role requires travel for a mandatory 3‑week regional training class. Travel accommodations will be provided.

  • Company-generated leads - no cold calling required!

  • Company vehicle eligibility based on performance

  • Performance opens doors to elite recognition, trips & events

  • Annual Tribe Appreciation Tour, holiday & volunteer events

  • Upward mobility - we promote from within 80% of the time

  • When you win, you own it—our Employee Ownership Program lets you share the upside

  • Tuition Reimbursement Program - we invest in your development!

  • US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave

  • Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

Company Description

Our Tribe

As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.

Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.

Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.

What Groundworks employees say

Pay

Benefits

Hours and flexibility

Workplace

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