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Remote B2B Customer Service Jobs in San Ramon, CA

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... Connect, etc. 4. CRM, inclusive of HubSpot & Salesforce 5. DocuSign 6. Adobe applications ... as-a-Service, (PaaS.) *Please note this remote position requires the team member to serve as a ...

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We are hiring on behalf of a fast-growing B2B software and data company that helps home service ... home services, or a similar industry - Previous experience using Close CRM Company Description ...

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We are hiring on behalf of a fast-growing B2B software and data company that helps home service ... home services, or a similar industry - Previous experience using Close CRM Company Description ...

B2B ABM Manager

San Francisco, CA · On-site +1

$110K - $145K/yr

... service throughout. Owners unlock predictable ancillary income, advance sustainability and ... We work with leading institutional CRE customers including Nuveen, KKR, and J.P. Morgan Asset ...

WeBox is driven by three core principles: customer obsession over competitor focus, a commitment to ... Generate engaging LinkedIn posts and other B2B-focused content to promote our brand and services.

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

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Remote B2B Customer Service information

See San Ramon, CA salary details

$11

$21

$30

How much do remote b2b customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote b2b customer service in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What job categories do people searching Remote B2B Customer Service jobs in San Ramon, CA look for? The top searched job categories for Remote B2B Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote B2B Customer Service jobs? Cities near San Ramon, CA with the most Remote B2B Customer Service job openings:
Business Development Manager Sales

Business Development Manager Sales

Infiniti HR

San Francisco, CA • Remote

$75K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

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Job description

Exceptional Experiences© | Join a workplace where your passion meets purpose! The greatest asset of our organization is our people - an impassioned noble force who inspire team members, empower organizations of all sizes and change the world. INFINITI HRSM is in the INC. 5000 Hall of Fame, ranked one of “America’s Fastest Growing & Most Inspiring Companies,” providing workforce solutions to select national franchises, hotels and innovative small businesses throughout the United States. This Professional Employer Organization, (PEO) specializes in next-gen Payroll, Human Resources, Recruitment, InsurTech & True-Group Fortune 500Ò Level Benefits. INFINITI HRSM plays a direct role in helping small businesses put more PEOple back on payroll and is humble to be the preferred supplier to many of the most iconic brands throughout the world.

Click here for a brief video on INFINITI HR CULTURE

https://www.youtube.com/watch?v=nKzHQZC8gaY

Apply to join INFINITI HR!

INFINITI HRSM is an employer of choice, providing exceptional compensation, superior benefits and exciting opportunities for advancement in a growing company. Inquire about the INFINITI HRSM Flex Schedule Program, providing autonomy for team members to work remotely and accommodate their preferences to foster innovation and creativity. In addition to a generous hourly rate of pay, INFINITI HRSM provides team members the opportunity to earn monthly bonuses, incentive pay, company paid travel and a chance to be invited to its pinnacle Award Vacation, President’s Club. INFINITI HRSM Team Members that exceed expectations are provided a company paid Award Vacation every year to an international destination as a member of President’s Club.

Click here for a brief video of The INFINITI HR President's Club

https://www.youtube.com/watch?v=pcEUHQBgsoA&t=5s

INFINITI HR is currently hiring for this position:

BUSINESS DEVELOPMENT MANAGER

Job Purpose: B2B Sales Producer. Remote Sales Management of our Franchise Division, (National Alliance Sales) based in Scottsdale, AZ. This remote B2B sales management position requires ≥ 5 years’ of B2B or B2C successful sales experience in meeting or exceeding annual sales quotas. Prospect new business, present new sales proposals and produce new sales for the leading Professional Employer Organization for Franchises by operating on proprietary multimodal AI and a dynamic tech stack designed to circumvent manual pricing and disrupt the status quo in our industry, empowering sales leaders to build & foster long-term client relationships by selling more deals, faster. Manage strategic training programs, preferred supplier programs and corporate sponsored events. *Please note this remote position requires the team member to serve as a remote Brand Ambassador of INFINITI HR to many of the most recognized franchise brands in the world.

Abridged list of tech stack the team member should be familiar with or will have to utilize while performing job tasks:

1. Video Conferencing: inclusive of Zoom, Teams, GoTo & Webex at intermediate level

2. Microsoft Office (365) at intermediate level

3. Microsoft Windows App / Remote Desktop, Sonic Wall Mobile Connect, etc.

4. CRM, inclusive of HubSpot & Salesforce

5. DocuSign

6. Adobe applications, inclusive of Acrobat Pro, Photoshop, Creative Cloud Pro, Illustrator

7. Canva Pro

8. Social Media applications, inclusive of LinkedIn, YouTube, Facebook, Instagram, TikTok

9. Human Resources Information System (HRIS), (HRIS): Prism, etc.

10. AI Notetakers

11. VoIP hardware, devices and PBX phone systems

Objective: BUSINESS DEVELOPMENT MANAGER (BDM) is responsible for meeting the assigned monthly PEO sales quota for the Franchise Division of INFINITI HRSM, known as National Alliance Sales. The BDM is responsible for lead gen, presenting new sales proposals and producing new sales for the Franchise Division of INFINITI HRSM, known as National Alliance Sales based in Scottsdale, AZ. The BDM must support an innovative, dynamic and impassioned sales infrastructure operating on a proprietary Platform-as-a-Service, (PaaS.) *Please note this remote position requires the team member to serve as a remote Brand Ambassador of INFINITI HR to many of the most recognized franchise brands in the world.

Summary of Qualifications:

  • Relationship Builder: Excellent interpersonal skills.
  • Enthusiastic, organized, efficient, passionate and humble.
  • Well-groomed professional appearance at all times with professional business etiquette.
  • Display maturity and competitiveness with outstanding work ethic.
  • An individual that values a Meritocracy, productivity-based culture.
  • An individual who thrives in a non-micromanaged environment. Self-starter required.
  • An independent thinker who values autonomy, creativity and who enjoys being a remote Brand Ambassador for dynamic and challenging company sponsored events, inclusive of but not limited to international conventions, conferences & tradeshows.

Key Duties & Responsibilities:

B2B Sales

Responsible to meet assigned PEO Sales quota each month..

B2B Sales Management

Manage Team Members with various sales projects. Support INFINITI HRSM alliance partners at tradeshows, conferences, corporate events, etc.

Operations

Support Team Members with various sales projects. Support INFINITI HR representatives at tradeshows, conferences, corporate events, etc. Office equipment maintenance and troubleshooting.

General Business Administration

Manage Team Members with various administration and sales projects. Demonstrate excellent two-way communication skills with other team members. Develop positive rapport with all team members, treating all with dignity and respect. Optimize virtual workflow and all standard operating procedures, (SOPs.) Maintain and manage client files. Manage administrative functions, respond to prospective clients and team member requests with urgency and enthusiasm.

Education: Bachelor’s Degree a plus but not required.

Experience:

  • 5+ years’ experience in B2B strategic service sales required.
  • Energetic, Inspiring & Motivated Self- Starter with superior work ethic required.
  • Experience in PEO, payroll, recruiting, employer insurance, InsurTech, FinTech, and/or franchise sales a plus but not required.
  • Excellent Communication skills required.
  • Intermediate proficiency in creating a strategic business plan to continually meet assigned sales quota required.
  • Ability to supervise a small innovation team with a variety of evolving sales projects required.
  • Experience as a brand ambassador, presenter, public speaker a plus.

*Please note: High volume of applicants. It is recommended that candidates include a LinkedIn URL.

Company Description

At INFINITI HR, the foundation of our business is customer service. We measure success by the clients’ level of satisfaction. We provide services with a relentless pursuit of providing superior quality customer service and a commitment to exceeding our clients’ expectations. This impact on a company’s profitability has led to our prestigious standing as one of the top PEOs in the nation. As a premier human resources solutions provider,INFINITI HR can also be the best place to advance and shape your career.