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Remote B2B Customer Service Jobs in Rochester, NH

EverCommerce

Analyst, Growth

Derry, NH · On-site +1

$75K - $85K/yr

Conduct market, customer, and competitive research to inform business decisions * Analyze internal ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

EverCommerce

Analyst, Growth

Rochester, NH · On-site +1

$75K - $85K/yr

Conduct market, customer, and competitive research to inform business decisions * Analyze internal ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

EverCommerce

Analyst, Growth

Concord, NH · On-site +1

$75K - $85K/yr

Conduct market, customer, and competitive research to inform business decisions * Analyze internal ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Hello Sunshine Travels

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

... Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll ...

Eastern Bank

BB Business Development Officer

Portsmouth, NH · On-site +1

$77.88K - $127.94K/yr

... to leverage programs, tools and resources that can assist small business customers grow and make ... service, age, ancestry, or disability. At Eastern Bank, we are dedicated to building a diverse ...

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Remote B2B Customer Service information

See Rochester, NH salary details

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How much do remote b2b customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote b2b customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are the most commonly searched types of B2B Customer Service jobs in Rochester, NH? The most popular types of B2B Customer Service jobs in Rochester, NH are:
What job categories do people searching Remote B2B Customer Service jobs in Rochester, NH look for? The top searched job categories for Remote B2B Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote B2B Customer Service jobs? Cities near Rochester, NH with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you
Business Loan Broker, Concord

Business Loan Broker, Concord

Planet Green Search

Concord, NH • On-site, Remote

Other

Posted 28 days ago

Job description

Our partner is a premier business funding platform dedicated to empowering small and medium-sized enterprises by providing streamlined access to capital. Through our extensive network of trusted lenders, we help businesses secure the financing they need to grow and succeed.

Position Summary:
We are seeking driven and entrepreneurial Business Loan Brokers to introduce our funding solutions to business owners and earn commission on successful placements. This is an independent, commission-only role with substantial income potential and flexible work arrangements.

Key Responsibilities:

  • Proactively identify and connect with businesses in need of funding.

  • Present and explain the advantages of our funding platform to prospective clients.

  • Facilitate and guide clients through the referral and funding process.

  • Maintain strong, ongoing relationships with clients to encourage repeat business and referrals.

  • Stay informed about our funding solutions, lender programs, and industry trends.

Qualifications:

  • Excellent communication and interpersonal skills.

  • Self-starter with a strong sense of initiative and goal orientation.

  • Basic understanding of financial principles and small business operations.

  • Previous experience in sales, business development, or financial services is preferred but not required.

  • Ability to work independently and manage time effectively.

Compensation and Benefits:

  • Performance-based commission structure with unlimited earning potential.

  • Complimentary access to our proprietary funding platform and lender network.

  • Comprehensive onboarding and continuous training resources.

  • Flexible, remote work environment.

  • Opportunity to build a team and earn residual income on team performance.

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