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Remote B2B Customer Service Jobs in Rochester, NH

Xplor

Account Executive

Dover, NH · On-site +1

... customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely ... business (B2B), outside sales experience (preferred) * Previous Merchant services or payment ...

Xplor

Account Executive

Dover, NH · On-site +1

$100K/yr

... customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely ... business (B2B), outside sales experience (preferred) * Previous Merchant services or payment ...

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All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Rochester, NH

Remote B2B Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do remote b2b customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote b2b customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are the most commonly searched types of B2B Customer Service jobs in Rochester, NH? The most popular types of B2B Customer Service jobs in Rochester, NH are:
What job categories do people searching Remote B2B Customer Service jobs in Rochester, NH look for? The top searched job categories for Remote B2B Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote B2B Customer Service jobs? Cities near Rochester, NH with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you
Business Development Executive

Business Development Executive

Cardwell Beach

Concord, NH • Remote

Part-time

Posted 8 days ago

Job description

Business Development Executive

Location: Fully Remote | Flexible Schedule

Are you a natural communicator who enjoys connecting with people, building relationships, and helping businesses grow?

We're looking for a smart, organized, personable, and self-motivated Business Development Executive to help generate new conversations and opportunities for our growing marketing agency. This role is ideal for someone who wants meaningful remote work with flexibility - including stay-at-home moms returning to the workforce or looking for a career they can build from home.

If you enjoy talking with people, are comfortable following up consistently, and like the idea of helping businesses solve problems, this could be a great fit.

What You'll Do:

  • Research industries, businesses, and potential opportunities
  • Reach out to prospective clients through email, phone, LinkedIn, and networking
  • Start conversations and identify businesses that may be a fit for our services
  • Schedule discovery meetings for our leadership team
  • Build and maintain relationships through thoughtful follow-up
  • Track outreach activity and notes inside our CRM
  • Collaborate with our internal team on outreach strategies and growth ideas
  • Help generate referrals, partnerships, and new business opportunities
  • Stay organized and consistent with communication efforts

What We're Looking For:

  • Friendly, professional communication skills
  • Strong organization and follow-through
  • Comfortable talking with people and building relationships
  • Self-motivated and able to work independently
  • Positive attitude, persistence, and patience
  • Ability to manage your own schedule and stay accountable
  • Previous sales, customer service, recruiting, account management, or business development experience is helpful - but personality and work ethic matter most

Bonus Points If You Have:

  • Experience in marketing, advertising, or agency environments
  • Familiarity with digital marketing services like websites, SEO, social media, or advertising
  • Experience balancing multiple responsibilities and staying highly organized
  • A track record of turning conversations into opportunities

Why This Role Works Well for Stay-at-Home Moms:

  • Fully remote position
  • Flexible schedule with autonomy
  • Opportunity to grow professionally while working from home
  • Meaningful work that values communication, organization, and relationship-building
  • Supportive entrepreneurial team environment
  • Performance-based growth opportunities

About Us:

We're an award-winning, entrepreneurial marketing agency that works with businesses and organizations across the country. We value smart strategy, creativity, genuine relationships, and people who take initiative.

We believe great business development is less about "hard selling" and more about creating authentic conversations and long-term relationships.

If that sounds like you, we'd love to talk.

Apply