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Remote B2B Customer Service Jobs in Ridgeland, MS

Priority1

Territory Manager-Remote

Jackson, MS · On-site +1

... to-business product/service sales in Jackson. We are looking for enthusiastic, polished ... The Priority1 value proposition delivers best in class solutions for customers, while also reducing ...

micro1 AI

Business Law Attorney

Jackson, MS · Remote

$90 - $130/hr

Remote Job Summary: We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... We aim to delight every customer every day. As a Customer Service Specialist, you'll play a key ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... Be able to type 40 words per minute or greater; * High-speed DSL or cable connection rated at least ...

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All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Ridgeland, MS

Remote B2B Customer Service information

See Ridgeland, MS salary details

$8

$15

$22

How much do remote b2b customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote b2b customer service in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Ridgeland, MS?

For Remote B2B Customer Service jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Ridgeland, MS look for?

The top searched job categories for Remote B2B Customer Service jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote B2B Customer Service jobs?

Cities near Ridgeland, MS with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

Client Enrollment Specialist (Inside Sales)

GRADE POTENTIAL, LLC

Jackson, MS • Remote

$45K - $55K/yr

Other

Medical, Dental, Vision, Life, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Position Description: Before we dive into the job details, it's important to note that we're seeking a dedicated, career-minded individual who is looking for a long-term opportunity!
Thanks for your interest in reviewing our open position! We hope that YOU may become our next team member and help contribute to our company atmosphere & culture of ENTHUSIASM, DEDICATION, ENERGY, EFFORT, & SERVICE! We are a fast paced, high energy, and upbeat team of positive and dynamic people. We are a fully remote company, which allows us to recruit top talent from across the country.----------------------------------------------------------------------------------------------------------------------------
About Us
We currently serve a majority of the continental United States with our in-home tutoring services. Originally based in San Luis Obispo, CA, We are a rapidly growing and expanding company with more than 20 years’ experience bridging together students and tutors.
The Premier In-Home Tutoring Service, Grade Potential, is looking for a full time Client Enrollment Specialist. We are looking for someone that is extremely personable, friendly, outgoing, and enthusiastic. They must have excellent communication skills and be persistent in order to service our clients and sell over the phone.
The best part? Every person you talk to already wants help — they reached out to us first. Zero cold calling. All warm, inbound-initiated conversations.
What you'll doOwn the first impression: Handle inbound calls from parents and students, answer their questions, and build real trust from the very first hello.Drive outbound outreach: Proactively follow up with interested families to keep momentum going and convert interest into enrollment.Manage the full sales cycle: From first contact to signed enrollment — you own the process with a consultative, solution-first approach.Onboard new clients seamlessly: Gather the info needed to match each student with their ideal tutor, then hand things off smoothly to our operations team.Hours, Compensation, & Benefits:
Year 1+ OTE: $45–55KBase salary: $31,200
Year 2+ OTE: $50–60K
Senior / leadership: $60K+
Top performers can advance to Senior Enrollment Specialist, Sales Team Manager, or our growing B2B corporate sales team.
Benefits
Health, dental & vision insurance with $125/mo company contribution
Company-sponsored life insurance
17 days PTO to start, growing to 22 days + 6 paid holidays
100% remote — work from anywhere in the US
Schedule
We operate 6 AM–9 PM PST, 7 days a week. We're primarily hiring for the 11 AM–8 PM and 12 PM–9 PM PST shifts. Light overtime (15–30 min/day) is common and always compensated per your state's requirements.
Who thrives here
You're naturally a people person. You bring energy to every conversation — even your twentieth one of the day. You ask good questions, listen well, and know how to guide someone toward a decision without pressure and with gusto! A background in education is a plus, but a passion for helping families is what really matters.

$45,000.00 - $55,000.00 Annually

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