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Remote B2B Customer Service Jobs in Florida (NOW HIRING)

Geeks on Site

B2B Sales Rep

Miami, FL · On-site +1

Present Geeks OnSite services and partnership value clearly and professionally * Handle objections ... Maintain accurate CRM tracking and follow-up activity Post-sale engagement * Conduct onsite ...

ReminderMedia

Remote Account Executive

Orlando, FL · Remote

$65K - $125K/yr

... services provider dedicated to helping small businesses grow and retain customers through ... As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ...

AssetWatch, Inc.

B2B Marketing Manager

Miami, FL · Remote

$100K - $121K/yr

... customers care for every day. We are a devoted and capable team that includes world-renowned ... Clear, reliable campaign reporting and attribution #LI-REMOTE The base salary range for this ...

MD EXAM

Account Manager B2B Sales

Miami, FL · On-site +1

... on customer service. Our mission is to simplify access to peptide products and help providers ... Role Description This is a full-time remote role for an Account Manager specializing in high-ticket ...

MDExam

Account Manager B2B Sales

Miami, FL · Remote

... on customer service. Our mission is to simplify access to peptide products and help providers ... Role Description This is a full-time remote role for an Account Manager specializing in high-ticket ...

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Florida?

For Remote B2B Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Florida look for?

The top searched job categories for Remote B2B Customer Service jobs in Florida are:

What cities in Florida are hiring for Remote B2B Customer Service jobs?

Cities in Florida with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

Experienced B2B Appointment Setter | Up to $20/Hour + Bonuses | Part-Time

Terraboost

Jacksonville, FL • Remote

$20/hr

Part-time

Retirement

Posted 28 days ago

Job description

Remote B2B Appointment Setter Up to $20/Hour + Bonuses & Commissions

Part-Time | MondayThursday | 100% Remote

Work From Home Earn More Join a National Advertising Leader

Are you a proven outbound B2B appointment setter who thrives on opening doors and booking qualified appointments?

Terraboost Media is one of the nation's leading out-of-home advertising companies, helping local businesses reach customers through high-visibility wellness sponsorships located inside major retailers including CVS, Kroger, H-E-B, and Albertsons and many others!

We're looking for experienced appointment setters who are confident on the phone, enjoy cold calling, and are motivated by performance-based earnings.

What You'll Earn
  • Up to $20/hour base pay
  • Uncapped commissions and performance bonuses
  • Weekly contests and incentives
  • Part-time schedule (28 hours per week)
    • MondayThursday
  • 100% remote position
  • Paid training, proven scripts, CRM, and ongoing coaching
What You'll Do
  • Make outbound cold calls to small and medium-sized businesses throughout the U.S.
  • Deliver a proven 90-second introduction to business owners.
  • Schedule qualified appointments per day for our sales team.
  • Generate appointments that result in 10 or more closed sales per month.
  • Build rapport, overcome objections, and confidently guide prospects to the next step.
  • Accurately document activity and follow-up using our CRM.
What We're Looking For
  • Minimum of 3 years of recent outbound B2B appointment setting experience
  • Strong cold-calling and appointment-setting skills
  • Excellent verbal communication and a confident, professional phone presence
  • Resilient, competitive, and goal-driven
  • Coachable and receptive to feedback
  • Technology proficient with experience using CRM systems and business software
  • Comfortable working independently in a remote environment
  • Windows-based computer with reliable high-speed internet
  • Remote opportunity but you must reside in one of these states: CT, FL, GA, IN, ID, IL, KY, MA, NJ, NV, NY, PA, RI, TX, WA, WY
Part-Time Benefits

Even as a part-time employee, you'll enjoy:

  • Employee Assistance Program (EAP)
  • Member Perks discount program
  • Paid sick time
  • 401(k) eligibility
  • Weekly contests and recognition
Ready to Apply?

We're hiring two immediate openings and reviewing applications daily.

The application takes less than five minutes to complete. Please submit the full application and attach your resume to be considered.

Learn more about Terraboost Media:
www.terraboost.com | www.sponsorwellness.com

Apply