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Remote B2B Customer Service Jobs in Florida (NOW HIRING)

Geeks on Site

B2B Sales Rep

Miami, FL · On-site +1

Present Geeks OnSite services and partnership value clearly and professionally * Handle objections ... Maintain accurate CRM tracking and follow-up activity Post-sale engagement * Conduct onsite ...

ReminderMedia

Remote Account Executive

Orlando, FL · Remote

$65K - $125K/yr

... services provider dedicated to helping small businesses grow and retain customers through ... As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ...

ReminderMedia

Remote Account Executive

Lexington, KY · On-site +1

... services provider that empowers small businesses to grow and retain their customer base through ... As we continue to expand, we're seeking a driven Remote B2B Phone Sales Closer to join our high ...

AssetWatch, Inc.

B2B Marketing Manager

Miami, FL · Remote

$100K - $121K/yr

... customers care for every day. We are a devoted and capable team that includes world-renowned ... Clear, reliable campaign reporting and attribution #LI-REMOTE The base salary range for this ...

MD EXAM

Account Manager B2B Sales

Miami, FL · On-site +1

... on customer service. Our mission is to simplify access to peptide products and help providers ... Role Description This is a full-time remote role for an Account Manager specializing in high-ticket ...

MDExam

Account Manager B2B Sales

Miami, FL · Remote

... on customer service. Our mission is to simplify access to peptide products and help providers ... Role Description This is a full-time remote role for an Account Manager specializing in high-ticket ...

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Florida? For Remote B2B Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote B2B Customer Service jobs in Florida look for? The top searched job categories for Remote B2B Customer Service jobs in Florida are:
What cities in Florida are hiring for Remote B2B Customer Service jobs? Cities in Florida with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you

B2B Sales Rep

Geeks on Site

Miami, FL • On-site, Remote

Full-time

Re-posted 6 hours ago

Job description

South Florida B2B Partnership Sales Representative
About the role
Geeks OnSite is hiring a Business Development Representative to build partnerships with senior living and retirement communities across South Florida.
This is a field-based sales role focused on developing new business relationships, closing partnerships, and supporting long-term client engagement through onsite technology workshops for residents.
The role is best suited for someone who is comfortable working independently in the field, building relationships with decision makers, and managing a full sales cycle from prospecting to close.
What you will do
Business development
  • Identify and prospect senior living and retirement communities in South Florida
  • Reach out to decision makers such as executive directors and administrators
  • Conduct onsite visits and relationship-building meetings
  • Develop and manage a pipeline of partnership opportunities
Sales execution
  • Lead the full sales cycle from first contact to closing agreements
  • Present Geeks OnSite services and partnership value clearly and professionally
  • Handle objections and negotiate agreements with facility leadership
  • Maintain accurate CRM tracking and follow-up activity
Post-sale engagement
  • Conduct onsite technology workshops for residents after partnerships are established
  • Educate seniors on practical use of technology in a simple and engaging way
  • Strengthen long-term relationships with partner communities

Requirements
  • 2 to 5+ years in B2B sales, outside sales, or territory sales
  • Experience managing a full sales cycle (prospecting to close)
  • Strong communication and presentation skills
  • Professional presence and confidence in client-facing environments
  • Ability to work independently and manage a territory
  • Reliable personal transportation
Preferred experience
  • Healthcare, senior living, or community partnership sales
  • Experience with onsite presentations or group facilitation
  • Background in relationship-driven or field-based sales roles

What makes someone successful in this role
  • Strong relationship-building skills
  • Comfortable working in the field and meeting clients in person
  • Ability to simplify and communicate technology clearly
  • Self-driven with strong organization and follow-up discipline
  • Professional, approachable, and trustworthy presence

Benefits
  • Competitive compensations
  • Uncapped commission structure
  • Performance-based bonuses available
  • Supportive and collaborative team culture
  • Opportunity to build strategic partnerships across a growing market
  • High-impact role with visibility and autonomy

Apply