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Remote B2B Customer Service Jobs in Florida (NOW HIRING)

ReminderMedia

Remote Account Executive

Orlando, FL · Remote

$65K - $125K/yr

... services provider dedicated to helping small businesses grow and retain customers through ... As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ...

AssetWatch, Inc.

B2B Marketing Manager

Miami, FL · Remote

$100K - $121K/yr

... customers care for every day. We are a devoted and capable team that includes world-renowned ... Clear, reliable campaign reporting and attribution #LI-REMOTE The base salary range for this ...

MDExam

Account Manager B2B Sales

Miami, FL · On-site +1

... on customer service. Our mission is to simplify access to peptide products and help providers ... Role Description This is a full-time remote role for an Account Manager specializing in high-ticket ...

MD EXAM

Account Manager B2B Sales

Miami, FL · On-site +1

... on customer service. Our mission is to simplify access to peptide products and help providers ... Role Description This is a full-time remote role for an Account Manager specializing in high-ticket ...

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Florida?

For Remote B2B Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Florida look for?

The top searched job categories for Remote B2B Customer Service jobs in Florida are:

What cities in Florida are hiring for Remote B2B Customer Service jobs?

Cities in Florida with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

Remote Business Development Representative

Safe Haven Security Services LLC

North Fort Myers, FL • On-site, Remote

$65K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Safe Haven Security rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

34th of 117 rated security

Job description

Account Manager (Home Security Sales)
compensation: Hourly + Uncapped Commission (OTE $65,000-$110,000) on average. Additional positions unlocked with higher income potential to make an average of $130,000 to $180,000
WE'RE LOOKING FOR TOP SALES TALENT! JOIN OUR TEAM AND GET PAID TO HELP SAVE LIVES FOR A LIVING!
This position is within our Agent Referral Division!
As an Account Manager you will be utilizing heavy outbound prospecting efforts to partner with real estate agents across the nation, working together to secure their clients' homes and protect their families. Your pursuit to build a business and increase your income helps protect communities all over the country. Every time you push yourself outside of your comfort zone, you are impacting more than just your paycheck! We are willing to pay BIG for exceptional salespeople, so we offer an hourly rate PLUS uncapped weekly commissions, AND monthly/yearly bonuses!
Why You'll Love Selling with Us
Safe Haven Security (Est. 1998) over 1.2M+ homes protected nationwide. As a 5-time JD Power Award winner in security solutions, we offer:
  • Industry-leading paid training program
  • 200+ newly sourced prospecting opportunities provided weekly
  • Weekly pay + monthly performance bonuses
  • Clear promotion path to Account Executive and Management opportunities

What sets this role apart?
  • You will represent the largest agent referral program in the nation.
  • Your income will reflect all the hard work you put in.
  • Every dial you make is an investment in YOU and YOUR BUSINESS.
  • As your business grows so does the number of homes and families you help protect.

Key Responsibilities
  • Make heavy outbound call efforts, ranging from 125-150 dials per day, no auto-dialer.
  • Generate client leads through newly established B2B partnerships.
  • Achieve monthly lead generation and productivity KPIs.

Must-Have Qualifications
  • 1+ years preferred sales experience
  • Hunter Mentality, Competitive Drive, Active Listener
  • Ability to adapt and sustain a resilient mindset
  • Experience with CRMs and Microsoft office

Ready to Secure Your Career?
Apply in 60 Seconds:
  1. Click "Apply Now"
  2. Complete 5-question skills assessment

Inside Sales, Inside Sales Remote, B2B sales, Direct Sales, Outbound Sales, Lead Generation, CRM Software, Negotiation, Cold Calling, Sales, Microsoft Office, Account Management, Uncapped Commission, Security Sales, Prospecting
About Safe Haven
At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement.
At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated.
As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence.
If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve.
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Join Safe Haven
  • Weekly pay, hourly rate plus commission with uncapped earning potential
  • Monthly bonuses and incentives
  • Comprehensive 4-week paid training
  • Paid Time Off (PTO) program and paid holidays
  • Medical, Dental, Vision, 401k, and Life Insurance Coverage
  • Employee Assistance Program (EAP)
  • Career Development
  • Recognized by Newsweek's "America's Greatest Workplaces"!
  • Safe Haven is the largest employee-based ADT Authorized Dealer

What Safe Haven Security employees say

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